MARK STENGER
**** *** **** **** ****, Ft Smith, Arkansas 72916 H: 479-***-**** C: 479-***-**** acsftz@r.postjobfree.com
Executive Profile
Ambitious VP of Operations with twenty five years of experience who creates strategic
alliances with organization leaders to effectively align with and support key business
initiatives. Builds and retains high performance teams by hiring, developing and motivating
skilled professionals. Reliable dedicated individual with discipline to meet goals and deadlines.
Skilled in budgetary and forecasting of multiple production facilities, products or locations.
Safety, Quality and Customer focused approach to daily operations.
Production Management
Sales Management
Metal Stamping
Commercial Tubing Production
Robotic Welding
Laser Cutting
Metal Sub Assembly
Transportation Seating
CNC Cut & Sew Process
Powder and Dip Paint Process
Contract Production Outsourcing
Urethane Foam Production
Urethane Foam Fabrication
Foam Slitting Process
Logistics
Skill Highlights
Project management Client account management
Leadership/communication skills Budgeting expertise
Product development Employee relations
Product line expansion Self-motivated
Business operations organization Customer-oriented
Multi-Million Dollar P&L Management Expense Control
Multi Unit Operation Management Facility Management
Team Player
Total Quality Management
Safety
Core Accomplishments
Operations Management:
Managed multiple locations in twelve states AR, AZ, CA, GA, IN, KY, NC, OH, OK,
OR, TX, WI.
Handled all functions related to Division and individual locations.
Improved process capability with addition of new equipment and processes. (Robotic
Welding, Laser Cutting, Material Handling, Powder Coat Line)
Business Development:
Successfully grew business by diversification of product line and services.
Business Unit diversification of 5% of total sales to 35% of total sales of 600 million.
Developed contract manufacturing to OEM's to utilize equipment and excess capacity.
Restructured sales force to improve territory coverage.
Worked with Sales and Marketing on trade shows, advertising and promotions.
Hired the proper talent for support of company goals and new business.
Continuous growth year over year to sales.
Installed Lean process, ISO, QMS certifications programs.
Project Management:
Initiated Navistar Seat project which resulted in 12 million in new sales.
Initiated Exide Battery which resulted in 7 million in new sales.
Initiated Steelcase Contract which resulted in 7 million in new sales.
New product development for RV Industry 12 million in new sales.
Capital Equipment improvement of 10 million to improve diversification capability.
Developed management teams to complete projects on time and within budget.
Professional Experience
VP of Manufacturing Operations Mar 2014 to Feb 2015
HSM Solutions - FT Smith, Arkansas
Oversaw daily operations for six facilities in AR, IN, OH, NC, GA for the transportation
business unit. Fully responsible for P&L and budgeting process. Manufactured school bus
seating, commercial van seating, RV products, steel tubing and contract process and
assembly programs.
Spearheaded TransTech Bus program, resulting in a 1.5 million revenue increase.
Created new revenue streams through supply agreements and contract work 26% annual
increase in sales (Navistar, Exide Battery, Steelcase).
Increased market share to over 80% in the small bus market
Managed team of six operation professionals.
VP Sales Transportation Business Unit Mar 2013 to Mar 2014
HSM Solutions - Ft Smith, Arkansas
VP of Sales for Transportation Business Unit
Managed team of eleven professionals seven company and four independent representatives.
Accountable for US & Canada including overall customer satisfaction and programs. Created
new revenue streams through long term supply agreements and new product development.
Captured 55% of market share with new programs and agreements, opened door for
acquisition of seating competitor.
Launched new child restraint system for school bus market approaching 20% market share.
Instrumental in marketing materials, products for trade shows, scheduling and set up.
VP Transportation & Metal Products Jun 2011 to Mar 2013
Hickory Springs Manufacturing Co. - Ft Smith, Arkansas
VP of Transportation & Metal Products
Oversaw daily operations for new business unit consisting of six locations supplying metal bus
seat frames, molded foam, RV steps and metal furniture components for residential
applications full P&L and Budgetary responsibility. Generated new business through Navistar
Contract for steel fabricated bus seat frames generating twelve million in new sales revenue.
Managed team of eight of professionals in AR, IN, and NC covering the US and
Canada. Strengthened company's business by leading implementation of Capital equipment
improvements of three million dollars. New equipment opened opportunity for acquisition of
CE White Seating Company of Ohio adding twenty two million in sales revenue to unit.
VP Western Division Oct 2003 to Jun 2011
Hickory Springs Manufacturing Co. - Ft Smith, Arkansas
Use of vertically integrated production items to increase sales as a raw material purchase to
other manufacturers. Sales increase of twelve million on annual basis. Captured over 80 %
market share with RV step product at 35 % GM. Improved foam pouring process an added new
slitting line for bedding and slow recovery foam product line (Visco Elastic) eight million in
capital project. Opened central US to increased bedding sales to Kingsdown, Sutherlands’ and
Corsicana Mattress. Set one year record for sales and profits in 2006 150 million in sales.
Managed team of fifteen professionals and over seven hundred associates.
Western Division General Manager Jul 2001 to Oct 2003
Hickory Springs Manufacturing Co. - FT Smith, Arkansas
Western Division General Manager Transferred from West Coast to take on Managers position
of Nine Locations with sixteen profit centers in nine states. Full P&L and Budgetary
responsibility. Oversaw the division sales force with four regional sales managers and support
from National sales manager. Managed total sales that exceeded 125 million. Managed team
of fifteen professionals and over seven hundred associates.
General Manager West Coast Aug 1997 to Jul 2001
Hickory Springs Manufacturing Co. - Commerce, California
General Manager West Coast
Oversaw daily operations of six locations in California and Oregon. Foam pouring and
fabrication and metal component assembly. Managed team of ten professionals operations
and sales. Turned an underperforming area into a profitable group for the company with
quality, service and delivery improvements. Increased profits each year while at this
location. Generated new business through Obtaining large programs with La-Z-Boy Furniture,
Ashley Furniture, Flexsteel and multiple independent fabricators of foam products.
Operations Manager Metals Mar 1997 to Jul 1997
Hickory Springs Manufacturing Co. - Commerce, California
Operations Manager Metals
Oversaw the metal components program for Furniture related products, service, quality and
shipping. Supplied motion mechanisms to the upholstered furniture industry for home
furnishings. Managed 35 + associates in metal assembly process. Products distributed to the
West Coast manufacturers. Our products accounted for over 60% of market share in sleep
sofa mechanisms. Over 15 million in sales at positive profit margins.
Metal Products Manager Mar 1995 to Mar 1997
Hickory Springs Manufacturing Co. - Commerce, California
Metal Products Manager
Responsible for product line sales and growth to furniture industry. Strengthened company's
business by leading implementation of customer specific product programs of tiered rebate
structures and multiple product bundling programs. Initiate national programs with customers
with multi facility locations to increase company sales and profits. Programs with company's
Deville Furniture, Klaussner Furniture, Bassett Furniture, and Flexsteel. Captured over 50 %
market share with new sleeper mechanism for west coast. Generated first sales of motion
mechanisms for recliners to west coast OEM's. Attended trade shows and markets performed
presentations/demonstrations.
Territory Sales Representative Oct 1989 to Mar 1995
Hickory Springs Manufacturing Co. - Commerce, California
Territory Sales Representative
Covered the west coast sales area of CA, AZ, UT, OR and WA selling metal furniture and
bedding related products. Replaced six man independent sales agency and improved market
share to over 50% in 5 years. Traveled extensively on the west coast, set schedules and cold
and routine calls in territory. Worked with all major national and independent bedding and
furniture OEM's during this time period. Attended trade shows and performed presentations/
demonstrations.
Territory Sales Representative Nov 1985 to Sep 1989
Hartco - Skokie, Illinois
Territory Sales Representative
Covered west coast for a pneumatic fastening company that supplied fasteners to the
furniture and bedding industry. Sold fastening systems that improved quality and speed of
application for bedding and upholstered furniture. Finished annually in top five for new system
sales and quota achievement. Attended trade shows and performed product
presentations/demonstrations.
Territory Sales Representative Jun 1981 to Oct 1985
Bedline - Whittier, California
Territory Sales Representative
Motion products sold to furniture OEM's on the west coast. Maintained above 70 % market
share of sleeper mechanisms until purchased by Leggett and Platt in 1985. Sold the largest
manufacturer of sleeper units at the time in Michael Kaye Furniture over 20,000 units a
month. Attended industry trade shows and preformed product presentations and
demonstrations.
Sales Service Representative Aug 1977 to May 1981
Powerline - El Monte, California
Sales/Service Representative
Sales and service of pneumatic equipment for the furniture, bedding, packaging and
construction industries. Regional Los Angeles sales area territory made routine and cold sales
calls also repaired fastening systems and supported on-site training programs. Consistently hit
quota and set company standard for light wire sales. Attended industry trade shows and
performed product presentations and demonstrations.
Education
High School Diploma 1975
Gladstone High School - Covina, California, US