Customer Service Accounting Staff
Resume:
Katherine Robbins
Parma Heights, OH 44130
Home: 440-***-**** Cell: 440-***-****
Email: *********.*********@*****.***
QUALIFICATIONS
Strong organizational skills and ability to prioritize workload in order to meet tight deadlines in a fast-paced and dynamic work environment.
Excellent analytical and problem-solving skills
Be able to demonstrate attention to details and good-record-keeping
Proficient in Microsoft Office (Word, Power Point, especially Excel).
Hands-on detail-oriented tasks.
Team player and can collaborate with other teams in the organization.
High level of interpersonal skills with demonstrated poise, tact and diplomacy
Demonstrate a proficient level of professional skill and/or knowledge in accounting and keep current with developments and trends. Knowledge and ability to use applicable information technology and systems to meet work needs.
Excellent communication skills, written and verbal, with the ability to clearly communicate issues to all levels of management.
EDUCATION
Bachelors of Science – Management 09/1998-05/2002
Albertus Magnus College, New Haven, Connecticut
Certified Bookkeeper 09/2014-12/2014
Polaris Career School, Berea, Ohio
EXPERIENCE
John G. Johnson Construction, Cleveland, OH 03/2015 – 6/2015
Accounting Clerk, (Temporary –Endevis Employment)
Administrative support for the accounting staff
Data entry of high volume accounts payable transactions into proprietary construction accounting software
Excel spreadsheet data manipulation and input
General clerical responsibilities including filing, copying, etc.
Other duties as assigned
TIER Environmental, LLC, Bedford, Ohio 08/2013-12/2014
Staff Accountant
Charged expensed to accounts and cost centers by analyzing invoice/expense reports; recording entries
Prepare and coordinate deposit activities
Perform all necessary account, bank and other reconciliations
Monitor customer accounts for nonpayment and delayed payment
Paid vendors by monitoring discount opportunities; verifying federal ID numbers; scheduling and preparing checks
Disburse petty cash by recording entry; verifying documentation
Securitas, Cleveland, Independence Ohio 11/2012- 08/2013
Security Guard
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Responded quickly to medical emergencies, bomb threats and fire alarms.
Answered alarms and investigated disturbances.
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
Issued security badges and visitor passes to all guests.
Target, Parma, Parma, Ohio 04/2010-11/2012
Customer Service/Photo Assistant
Knowledge of principles and processes for providing customer and personal services.
Customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Diversified Employment, New Haven, Connecticut 08/2009-03/2010
Accounting Clerk
Administrative support for the accounting staff
A/P, A/R, 1099’s and assistance with covering multiple phone lines
Data entry of high volume accounts payable transactions into proprietary construction accounting software
Assist with budgeting data input
Excel spreadsheet data manipulation and input
General clerical responsibilities including filing, copying, etc.
Other duties as assigned
Proliance International, New Haven, Connecticut 11/2008 – 8/2009
Credit Analyst
Perform credit analysis on customer accounts for credit review
Customer service on credit and material return
Credit card review and analyze credit card report for management
Collection and Confirmation of credit card payments and discrepancies adjustment
Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity
Accounttemps, New Haven, Connecticut 05/2000-03/2009
Accounting Clerk
Administrative support for the accounting staff
A/P, A/R, 1099’s and assistance with covering multiple phone lines
Data entry of high volume accounts payable transactions into proprietary construction accounting software
Assist with budgeting data input
Excel spreadsheet data manipulation and input
General clerical responsibilities including filing, copying, etc.
Other duties as assigned
Contact this candidate