Admin Asst/Office Manager/Secretary/Receptionist
Resume:
Houston, TX. *****
********@*****.***
OBJECTIVE
To obtain a quality support position with an established and progressive company with room for growth and upward mobility
EXPERIENCE
Avida Therapy Services Houston, TX
11/2013 – 05/2015
Facility Manager
Managed entire office ● Created patient’s charts ● Worked with Doctors, Lawyers, insurance companies, schools, clinics and hospitals ● Handled employee’s schedules and timesheets ● Billing and coding with Medicaid, Medicare, Community Health Choice, etc. ● Handled all incoming calls ● Set appointments ● Cleaned and maintained lobby area ● Customer Service with patient’s family ● Defused and handled all angry and hostile patients as well as the family members ● Cleaned and kept daily log on all physical therapy equipment ● Meet and greet with potential clients
Created and worked on spread sheets: Daily schedules, timesheets, patient’s status reports,
General office duties: Data entry ●Typing ●Faxing ●Filing ●Copying ●Scanning ●Maintained office equipment
Hernandez Contracting Services Houston, TX
08/2011 – 10/2013
Office Manager
Handled all incoming calls ●Gave estimates ●Set appointments ●Account Payable ●Account Receivable
Created and worked on Spread sheets ●Created and handled all proposals ●Marketing & Internet research
General office duties: Data Entry ●Typing ●Faxing ●Filing ●Copying ●Scanning ●Maintained office equipment
ABA Painting & Sheetrock Houston, TX
07/2009 – 06/2011
Receptionist
Screened calls ●Gave estimates ●Set appointments ●Ran business errands ●Handled customer inquiries
Created and worked on Spread sheets ●Ordered necessary material ●Marketed and searched for new customers
General office duties: Data Entry ●Typing ●Faxing ●Filing ●Copying ●Scanning ●Maintained office equipment
ITT Technical Institute Houston, TX
03/2008 – 12/2009
Financial Aid Administrator
Analyzed/interpreted policies and eligibility for financial aid; informed and advised student/parents regarding sources, applications process and procedures, rights and responsibilities related to Student financial assistance
Reviewed/evaluated documentation to determine eligibility for a wide variety of federal and state grants, loans, scholarships and other financial assistance programs
Award financial assistance from a variety of possible sources; coordinated release of funds; identified and resolved problems related to effective delivery of funds ● Worked and cleared Verification process
Transmit to receive electronic funds and information from state, federal and local agencies such as: US Department of Education, EDFUNDS, NSLDSS, Title IV, Pell grants and other financial assistance
Conducted entrance interviews, assisted with orientation as well as exit counseling to prevent loan default
EDUCATION
Texas School of Business
08/1999 – 02/2001
Computer Office Specialist
Peter Cortez Certificate
SUMMARY OF QUALIFICATIONS
Bilingual ●Proficient in Microsoft office programs: Word, Excel, PowerPoint, Access, and Outlook ●Type 45+ wpm ●10 key touch● Great customer service and clerical experience ●Experience in cold calling and telemarketing ● Supervised 100+
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