Kim Juneau
Gatineau, QC J9H 0H8
Cell. : 613-***-****
*******@*******.***
Studies : Office Automation Education Centre
Calgary (Alberta) 1987-1988
Security: Enhanced Reliability
Languages: Bilingual (BBE)
Work Experience
August 2015 – October 2015 (during the 42nd General Election)
Communications Centre Clerk
Elections Canada, Gatineau
Summary
Skills and abilities include the ability to multi-task; work under pressure; meet tight deadlines and familiarity with general office procedures, the use of standard office equipment and software. In addition, Communications Centre Clerks are required to have strong interpersonal skills, the ability to communicate and interact with all levels within the organization and must demonstrate a strong commitment to quality, people, processes, policies and confidentiality.
Duties
* Provided administrative support to the Elections Canada Support Network;
* Inputting, processing and updating data;
* Capturing information using an electronic tracking system;
* Routing correspondence and maintaining computerized software for tracking and recording of documents and data received from 338 electoral districts;
* Performing document and file management functions, including e-filing;
* Photocopying, faxing, and scanning documents; and
* Preparing correspondence, reports, statements and other material.
December 2013 – December 2014 Clerical Assistant (CLA Personnel)
Federal Judicial Affairs Canada, Ottawa
* Greet, screen and sign in visitors.
* Sort and transfer emails using Outlook and Outlook-like program.
* Receive, screen and transfer incoming and interoffice calls, take and distribute messages.
* Inputting, processing and updating data such as creating and maintaining organization charts using MS Office and Org Plus.
* Use internet portal to order courier pick-up and delivery service.
* Receive, sort, open, date stamp and distribute mail as per directives.
* Kept electronic and manual filing systems.
* Performing other clerical duties such as collating, typing address labels, stuffing envelopes, affixing labels, photocopying, scanning, faxing, sorting documents for filing, filing, preparing mail outs, filling out forms, logging claims, etc. as requested.
* Create and order retirement and departure certificates.
* Filing copies of staffing packages.
* Coordinate staffing documents and staffing, provide documents to manager and verification of documents and process them.
* Coordinate personnel reviews and learning plans twice a year.
* Distribution of high-profile publication to exterior clients using several methods of expedition (over 200 issues a month).
* Work with mail metering machine.
* Manipulate boxes.
* Culling of files for archiving respecting Library and Archives Canada specifications.
October 2003 – February 2013 Administrative Assistant
Parks Canada, Gatineau
* Respond to client questions (internal, external and international) in both official languages within the deadline.
* Search images in the Microsoft Access database to answer questions from clients.
* Search images on Parks Canada image gallery to respond to clients requests.
* Use Adobe Lightroom for MAC to choose and use images destined to clients.
* Assign a number to images in order to prepare the system of keeping track of them.
* Prepare estimates and create contracts for clients with rights reserved for using Parks Canada images.
* Establish a follow-up system of how many requests.
* Prepare images in various formats (jpeg, tif, bmp) to send by email, CD or file transfer protocol (FTP),
* Complete correspondence and file.
* View documents on intranet, update expiration dates and change information.
* Provide information on accounts payables and receivables, budget reports and pay provisions.
* Maintain document control for the Director’s signature.
* Signing authority under Article 32.
* Apply rules, policies and procedures of the Agency in a financial manner.
* Provide information on expenditures, commitments, reconciliations and budget variances, as well as revenue.
* Enter financial data.
* Keep the daily agenda for the Chief, Audit and Evaluation and the Chief, Social Sciences.
* Prepare travel arrangements and travel claims (including international).
* Provide general administrative services in various functional areas, procurement, supplies and human resources.
* Monitor documents in CCM.
* Maintain and create a training spreadsheet with due dates and mandatory training.
* Maintain and create a spreadsheet for security clearances.
* Prepare correspondence in final format.
* Order office supplies.
* Maintain a bring-forward file.
* Work with MS Word, MS Excel, Lotus Notes, CCM Plus and OrgPlus.
* Pay invoices in SAP financial system.
* Create purchase orders (also credit card Pos)
* Knowledge of Treasury Board directives.
Professional Training
* CCM Plus Course 1999.
* Abacus Course, financial system 2002.
* Financial Management Course 101, 2002.
* Finance and Administration Course 101, 2002.
* First Aid, St-John's Ambulance, 2002 and 2005.
* Administrative Functions Course (SIFM-SAP) 2004.
* Parks Canada Orientation Program 2005.
* Parks Canada Intranet Course 2009.
* Informal Conflict Management 2009.
* Finance Training 101 and 201, 2010.
References available upon request.