assistant store manager

MICHAEL E. FERNANDEZ

ADDRESS: TAGUM CITY

MOBILE #: 091********

PERSONAL DATA

Male, married, Filipino citizen, 38 years old, 5 6 tall, and in excellent health.

EDUCATIONAL BACKGROUND

COLLEGE : AMA COMPUTER COLLEGE

Bachelor of Science in COMPUTER SCIENCE

EMPLOYMENT BACKGROUND

COSTA COFFEE KUWAIT AVIATION SERVICES COMPANY (KASCO) 2005-2009

COSTA COFFEE HUSSEIN MORRAD BEHBEHANI ESTABLISHMENT (HMBE) 2010-2013

COSTA COFFEE ALGHANIM INDUSTRIES (2013-2015)

ASSIST. STORE MANAGER (BARISTA MAESTRO )

 To handle all inventories directly involved with the operation of the outlet

 To lay out target & develop strategies to accomplish outlet goals

 Making and handling coffee according to the prescribed standards of the company

 Responsible for all the controllable factors that can influence the perfect coffee in the cup.

 Checking and controlling the correct doze, grind size, tamp (pressure) applied to the coffee grounds, extraction time and cleanliness and maintenance of the equipment.

 Dealing with customers complain

 To lead shift, to train & support all baristas in delivering unbeatable coffee experience to all our customers.

ISLAND COUNTRY TELECOMMUNICATION (JASPAGE)

MESSAGE HANDLING SPECIALIST (APRIL 2001-OCT. 2001)

 Responsible for handling message of the subscribers.

 Entertaining numerous calls.

 Message editing and sending edited message to pagers and beepers.

 Handles customer complaint and needs.

ALAR TECHNOLOGIES

WEB SURFER (SEPT. 2000-MARCH 2001)

 Analyzes and sorts out data to be extracted from the data base source.

 Browsing and surfing on different websites and access in the internet.

 Does the inputs of necessary information and details needed for the compilation of assigned project.

 Compiles finished documents.

SOCIAL WEATHER STATION

DATA ENCODER (NOV. 1999-JUN 2000)

 Analyzes and sorts out data to be extracted from the data base source

 Does the inputs of necessary information and details needed for the compilation of assigned project.

 Compiles finished documents.

HIGHLIGHTS OF QUALIFICATION

 Proficiency in business software applications such as Microsoft Word, PowerPoint, Excel.

 Typing speed of with excellent accuracy.

 Literacy in browsing and surfing on different websites and access in the internet.

 Conversant and fluent in English and Filipino language. Moderate in Arabic language.

 Customer relations.

References available and furnished upon request.

Contact this candidate