Quality Assurance Tester

Ana Karina Bernal Huerta

acsf1c@r.postjobfree.com • www.linkedin.com/in/AnaKarinaBernal • 415-***-****

Permanent Work Authorization • No Visa Sponsorship Required

OBJECTIVE

Use my technological knowledge, analytical skills and languages to create functional information systems

SUMMARY OF QUALIFICATIONS

• Experience in big Technological companies such as AIG and IBM

• Worked as a QA, Sysadmin, User Training Application and Cross-functionally areas Facilitator

• Experience as a Software Functional and Manual Tester

• Proficient using Rational ClearQuest, IBM i Operative System and Lotus Notes, SQL, SAP NetWeaver, SAP Help Portal, Sybase Central

• Knowledge on JavaScript and HTML

• Team-Player, dedicated, detail-oriented and eager to learn

• Bilingual English - Spanish

• Green Card Holder (GC)

RECENT WORK HISTORY

• Software Tester Specialist IBM, Guadalajara, México May 2006 - Dec 2010

• Confirmed client requirement specifications by reviewing 150 test cases for quality assurance

• Executed around 15 test cases daily for IBM web application by following IBM standard testing procedures

• Improved reliability of the web application by communicating specific descriptions of failed test results to developers through Rational ClearQuest on a time sensitive basis

• Tracked and monitored status of outstanding issues to ensure 100% success rate in application functionality

• Managed daily reporting of test results to effectively communicate project progress to team members

• SysAdmin AIG, México City May 2002 - Mar 2006

• Organized and streamlined project migration information from platform AS/400 IBM OS to Sybase

• Supported clients, Marketing staff and developers after Sybase database migration

• Facilitated implementation of internal data gathering program for the insurance company and call centers

• Managed changes in user requirements by adding user entries, improving layout, and fixing errors for Marketing, Finance, and Customer Service departments via email, internal meetings, and client visits

• Served as support specialist for call centers to assist in trouble-shooting and collaboration with Marketing department

• Created internal-facing user manuals for Marketing, Finance, and Customer Service departments with changes in system requirements to improve client experience

EDUCATION

• National Polytechnic Institute Mexico City, Mexico July 1998 - July 2002

• Bachelors in Information Systems

• City College of San Francisco San Francisco, CA Jan 2011 - Dec 2013

• Business English, Business Communications and related classes

• Self-Study OnLine Jan 2014 - Present

• Introduction to JS, Introduction to SQL (www.khanacademy.org)

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