Customer Service Assistant
Resume:
JOLENE M PARISIEN
Minot, ND 58703
Phone: 701-***-****
***********@*******.***
Objective
Enthusiastic
Energetic
Trustworthy
Professional
Dependable
Experienced
Reliable
Employment History
State Drug Tech
8/2015 - present
Acosta
Drug collection for Canadian Pacific
State DOT/NON-DOT DRUG COLLECTOR TECH
7/2013 - 8/2015 SecueScreen
Dot, NON-DOT hair, saliva urine collection.
Contracting Certified Nursing Assistant
03/2013 - 07/2013 Trinity Homes/Aereus
Medical
305 8th Ave NE, Minot, ND
Bathing
Grooming
ADL's
Vital Signs
Transferring residence
Gait Belt/Hoyer/PAL
Feeding
Certified Nursing Assistant
10/2012 - 01/2013 Fallon Assisting Living Home Baker, MT Transferring of residence
Cooking
Laundry
Vitals
ADL's
Bathing/Grooming
Traveling Certified Nursing Assistant
09/2012 - 10/2012 Fallon Medical Center Baker, MT
Grooming/Bathing
Transferring Residents
Hoyer/PAL
ADL's
Vital Signs
Feeding
Traveling Certified Nursing Assistant
06/2012 - 08/2012 We Care Nursing Devils Lake, ND
Travel to different Long Term Facilities as needed to fill shifts that are not covered to care for residence. The residence are assisted with care of bathing
reposition
grooming
ADL's
vitals
walking
hoyer and sit to stand lifts
feeding
transfering patients
Traveling Certified Nursing Assistant (CNA)
02/2012 - 06/2012 AWM Staffing Inc 222 7th St NW, Hazen, ND Bathing
Grooming
vitals signs
feeding
ADL's
Hoyer/PAL
Transferring
Traveling Certified Nurse Assistant
10/2011 - 02/2012 Dakota Travel Nurse Mandan, ND
Travel to Nursing Home and Assisted Living Care Centers throughout North Dakota.
Assist residents
Hoir/STS Lifts
Vitals
Assist residents with feeding, bathing, etc...
ADL's
Repositioning
Support Team Member
07/2011 - 09/2011 Support System Bismarck, ND
Assisted the Mentally Handicap in their homes with daily living tasks. Brought the tenants to their appointments and where they needed to go. Assisted the tenants on how to learn to be independent. MEDICAL SUPPORT ASSISTANT/Certified Nursing Assisa 02/2010 - 12/2010 Quentin Burdick Health Care
Facility
Hwy 5 Main PO Box 160,
BELCOURT, ND
Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.
Scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Timekeeper and served as an alternate timekeeper for all IHS employees at the QNBMHCF for 11 years.
Order all supplies as needed.
Update all information in patient registration.
Check all incoming mail and route to the appropriate person, fax all outgoing faxes, make copies for the department, familiar with scheduling package, compile monthly report in Microsoft word, Excel, Outlook, and Spreadsheet. Human Service Medical Support Assistant/Secretary for 10 months. Covered administration in the absence of the Administrative Assistant. Prepared all airfare travel arrangements for Human Service Dept staff. Customer Service experience for the past 21 years. CPR Certified.
Medical Support Assistant/Certified Nursing Assist 04/2004 - 02/2010 Quentin N Burdick Health
Care Facility
Belcourt, ND
Scheduled pediatric patients for well-baby check
Patient Education in school for Std's, B/P's, Scolosis Updated Patient Registration
Assisted patients on request in the homes with bathing/showering, B/P's, ADL's Evening Immunization clinics taking pediatric B/P's Alternate timekeeper
Helped out on Med/Surg/ East and West Clinic Triage, Emergency Room Triage as needed PRN...
Medical Support Assistant/Certified Nursing Assist 04/1999 - 04/2004 Quentin N Burdick Health
Care Facility
Belcourt, ND
Admitted/Discharged patients on Pediatric, Med-surg, OB, Surgical ADL's for patients that were on the floor as needed/PRN Translated doctors orders on the MAR's
Patient registration
Snacks in the evenings/PRN.. ordered all snacks for the unit Vital Signs
Bathing
Transfer patient
Data Entry Clerk
12/1989 - 04/1999 Uniband Inc Belcourt, ND
Entered IRS/INS documents on a daily basis; commission based on batches completed.
Backup Timekeeper
Backup Administration Secretary
Employee Reprensentative
10 years Customer Service Experience
Education History
Completion Date Issuing Institution Location Qualification Course of Study 05/1988 TURTLE MOUNTAIN
COMMUNITY
COLLEGE
ND 1 Year of College or
a Technical or
Vocational School
Administration
05/1987 Turtle Mountain
Community High
School
ND High School Diploma Basic
Certifications
Certification Title Issuing Organization Completion Date Expiration Date CPR/FIRST
AID
QNBMHCF 07/2012 07/2014
Certified
Nursing Aide
North Dakota Department
of Health
10/2011 10/2013
Honors
10 year recognition
Employee of the month
Outstanding employee certificates
Most dedicated employee certificates
Excellent performance appraisal for the year (the last 10 years) Timekeeping training (yearly)
Excellent Employee Rating on Job Performance
References
Yvette Wallette, Procurement
Quentin N. Burdick Health Care Facility
PO Box 160
Belcourt, ND 58316
Personal reference known for 10 year(s).
Sherry Holifield, Evening Manager, RN
Trinity Homes
305 8th Ave NE
Minot, ND 58703
Supervisor reference known for 1 year(s).
Todd Nixon, Shift Supervisor
Trinity Homes
305 8th Ave NE
Minot, ND 58703
Supervisor reference known for 1 year(s).
Contact this candidate