IT Project Manager, Systems Analyst, Technical Analyst
Resume:
DAVID CHERRIN
Warrington, PA 18976
(C) 267-***-**** (H) 215-***-****
********@*******.***
CAREER SUMMARY:
IT professional with strong leadership skills in directing systems integration, project management and business process reengineering initiatives
Proven ability to grasp complex business problems and develop cost-effective, customer-oriented solutions that impacts the bottom line
Implemented Lawson 8.03 for major CHE hospitals from Maine to Florida, Also upgraded to 9.0
Successful at completing difficult jobs within scope on time and budget
Proficient at building and managing relationships with all levels of internal and external customers
Definite self-starter and eager to learn new technologies
PROFESSIONAL EXPERIENCE:
ABINGTON HEALTH SYSTEM, ABINGTON, PA 3/12-Present
PC Systems Analyst III
Manage the planning, installation, control and maintenance of all AMH personal computers at the Lansdale facility
Provide technical expertise and support of information systems along with monitoring the performance of systems recommending modifications or revisions
Investigate new software and hardware products for recommendation as to future AMH needs
Coordinate, support end user computing for each standard PC based application on all AMH microcomputer systems, wireless carts, handheld devices and print devices
Answer trouble calls, perform problem diagnosis, resolution and document root causes
SMARTSOURCE CONSULTING, INC. 3/11-3/12
Infrastructure Project Specialist
Troubleshoot desktop hardware and software for Wells Fargo project conversion
Team floater to backfill all branches within my assigned area
Created, documented, photographed site schematics for client
Installed and configured rack mounted servers
Installed desktop workstations, printers and other peripherals
Decommissioned Proliant servers
Decommissioned printers and PC’s
Decommissioned CAPS (POS) devices
CATHOLIC HEALTH EAST, NEWTOWN SQUARE, PA 1/10-3/11
Lawson System Administrator
Provided technical support and services related to the Lawson ERP application in Production, Development and Training environments for Lawson Core applications
Downloaded and installed patches in all Lawson Environments per change control
Created batch, recurring jobs and reports for end-users
Managed the print queue for the Lawson community
Trained new end-users using the LID program before migrating to the Lawson portal in LSF9
Setup user access rights for end-users in LAUA and LSF9 security
Identified, encouraged and documented departmental and application processes and procedural changes
Worked closely with other Database, System and Web administrators to provide continuous database and application support for the Lawson ERP technical services
Assisted in the development and execution of a load testing plan to ensure all CHE requirements are met and to identify any risk
Provided infrastructure support, (Fax Integrators & Handheld devices) for the Lawson ERP through-out the CHE community
Ancillary tasks included, Image Now/Web Now (document imaging) Administrator, Shared Services Windows AventX and Rite Fax Administrator, Cyclone EDI Administrator
Sr. Implementation Specialist-Infrastructure (CHE) 3/06-1/10
Infrastructure project manager for a multi-million dollar Lawson ERP project
Supervised and trained 20 technicians at various hospitals to gain an understanding of the hardware requirements
Created step by step documentation for various configurations for wireless handheld devices and fax servers
Developed a detailed understanding of the Lawson Enterprise Operating Model and Implementation guide for the functional areas, (HR, Payroll, Finance, Supply Chain-Procurement)
Ensured proper execution and documentation of testing activities for all infrastructure components
Updated work products and deliverables as required for approved changes to the Operating Model
Maintained detailed knowledge of infrastructure components, especially integration points with application modules and non-Lawson infrastructure components
Ensured that the integrity of the Project work products and deliverables is maintained up to date including training materials and documentation
Delivered end-user training as required supporting the ongoing training needs of the hospitals
COMPUTING CONCEPTS, WARRINGTON, PA 10/95-3/06
Systems Engineer/Project Manager for (Fleet Credit Services, Villanova University, NCR)
Managed the implementation of systems solutions for customers as outlined in proposals and sales agreements
Managed the setup of workstations, printers and accessories
Managed and install wireless equipment and integrate solution with host systems
Ordered, installed and maintained computer hardware and software through efficient troubleshooting and repair
Supervisor of technicians and payroll operations
DATAVISION-INFOLOGIX, BENSALEM, PA 11/00-07/03
Systems Engineer/Project Manager
Managed the implementation of systems solutions for customers as outlined in sales agreements
Used active listening skills to work with Customers and Sales Representatives to develop system solutions consistent with customer needs and expectations
Designed wireless, mobile computing, or data collection systems to support customers in making “on-the-spot”, real-time decisions
Supervised direct reports of a configuration team and configured hand-held devices and access points to ensure efficient communication and operation
Conducted Site Surveys to gain an understanding of the physical layout of the customer’s network, determine appropriate access points, and RF coverage zones
Managed the installation and also installed wireless equipment at the customer site and integrated solution with existing host/ LAN/WAN systems
Lead classroom training for customer site support personnel customized to reflect the installed wireless equipment
Provided Pilot support, pre-sales, sales, and post-sales support
UNIVERSITY OF PENNSYLVANIA, PHILADELPHIA, PA 11/99-11/00
Network Support Specialist/Project Manager
Performed Desktop support for the School of Medicine’s administration offices on PC’s and Macintosh Systems running Windows 2000, Windows NT, Windows 9x and UNIX platforms
Managed the setup of workstations, printers and accessories
Installed and maintained cabling from hubs to individual workstations
Installed and maintained computer hardware and software through efficient diagnoses, troubleshooting and repair
EDUCATION:
Concordia College 2015
M.S., Management Information Systems
Concordia College 2012
B.S., Computer Technology
New England Institute of Technology 1999
A.S., Computer Technology
TECHNICAL SKILLS:
Gartner Project Management Training
ITIL Methodologies
Microsoft Certified Professional
Microsoft Active Directory
Microsoft SCCM
Microsoft Windows 8, 7, XP, 2000, NT, 9x, 3x
Microsoft Windows NT, 2003and 2008 Server Training
DOS
UNIX AIX Training
Novell Netware 4.1
Crystal Reports Training
Ghost Imaging Software
Desktop DNA Software
Cyclone EDI Software
MS Office Suite ( Word 7 & 10, Visio, Project, Access, PowerPoint and Excel )
TCP/IP Connectivity
Hardware Training Certifications – IBM (Lenovo) Dell, Fujitsu, HP
Wireless Certifications and Training- Cisco Systems, Symbol Technologies, Proxim, Intermec, Airespace and Lucent Technologies
IDE and SCSI hardware architecture and circuitry, PC peripherals (printers, scanners)
Installation of Software Applications, NIC cards, modems, printers, RAM, Category 5, 6 and Fiber Optic cabling
Knowledge of basic electronics, basic circuits and digital electronics
ACTIVITIES:
United States Air Force Reserves- Law Enforcement, Fire Arms Instructor 1986-2008
United States Tae Kwon-Do Federation 1986-Present
Juvenile Diabetes Foundation-Volunteer 1991-Present
American Diabetes Association-Volunteer 1993-Present
References furnished upon request
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