SAP

EXECUTIVE SUMMARY

Worked in SAP industry for ** years with SD (Sales & Distribution) and LE (Logistics Execution) modules and 4 years in AFS (Apparel and Footwear Solution) SAP versions up to ECC 6.0; excellent functional and team leading skills.

Implemented SAP R/3 CS (Customer Service) and PTP-MM (Materials Management) modules for 2 years.

Designed business processes as well for versatile industries in SAP.

Handled requirement gathering, blueprint, configuration, testing, training, documentation and Project Management on various phases in SAP implementation and post implementation support( Application Management) in challenging and diverse environments.

Lead five full life cycle implementations and 4 Global roll outs

Been a trainer for SAP SD .and PMP preparation course

Involved actively in Sales pursuits, Pre-Sales, Business consulting roles like Due Diligence etc.

Certification:

Certified SAP SD Consultant

Certified PMP

Education:

M.S (Knowledge Management) N.T. University Singapore

M. B. A.

PGDCA (Post Graduate Diploma in Computer Application).

B.B.A.

RELEVANT CAREER ACHIEVEMENTS:

Infosys Consulting –SAP Practice

Position / Role: Principal Consultant Apr 2011 to Oct 2015

Client: Sysco Foods Feb 2014 to July2015

Position / Role: SAP OTC Lead

Project: CEMI

This project is to create one common e-commerce Front End Application for the data from Sysco Food’s data sources and US Food’s e-commerce Database connecting 3 different backend ERP systems.

Project: RDC

Position / Role: SAP OTC / Integration Lead

This project is to create multiple interfaces with SAP and non-SAP systems related procurement, good receipt, Sales and shipping.

Roles & Responsibilities:

Accomplished all the integration related tasks.

Lead the Business Blueprint sessions and gathered the requirements and prepared the Blueprint Document.

Designed and configured SAP Order to Cash solution supporting the business requirements in various SAP functionality.

Lead integration test and User Acceptance Test for the end to end process with other modules (PP, MM and FI/CO).

Handled RICEF objects and advised on ABAP program changes..

Client: Nike Inc Oct 2012 to Jan 2014

Position / Role : AFS SD Advance Process Lead / Manager

Project: ITO Support

Participated in the sales pursuit with Nike on the IT Optimization initiative.

Planned and executed the service transition for Application Management.

Lead the AFS support team placed both onsite & offshore brining complex business processes to SAP AFS.

Client: Clorox Apr 2011 to Oct 2012

Position / Role: OTC Lead

Project: SAP business transformation program.

Lead the Global Design and configuration SAP Order to Cash solution supporting the business requirements in SAP.

Been the owner for the OTC mega process and roll outs 12 countries.

Lead integration test and User Acceptance Test for the end to end process with other modules (PP, MM and FI/CO), data migration and post implementation support.

Managed functional and technical design based on the business requirements and acted a bridge between business and project team.

Oakley Inc USA Mar 09 to April 11

Business System Analyst III – AFS SD

Project 5700: Creating a new Wholesale Entity in USA.

This project involved creating new Company Code, 6 Sales Org, Doc Types, Customer master conversion, Material master extension, Price master/ condition records, Listing & Exclusions, VAS condition records, Order Reasons, Taxware, New Variants for jobs, interface with 3PL-Infoship, CRM, mass data changes (LSMW, MASS and /n/afs/mdcc)

Roles & Responsibilities:

Participated in the estimation and other project preparation phase.

Conducted the Business Blueprint sessions and gathered the requirements and prepared the Blueprint Document.

Mapped business processes and configured SAP Order to Cash solution supporting the business requirements in various SAP AFS functionality.

Configured the SD module in complex functionalities including the following:

oAFS Customer Master & AFS Material Master. .

oVAS (Value Added Service).

o AFS Pricing conditions.

oSeasons Management.

oAFS Sales Order processing.

oAllocation Run (ARUN).

oOutput, Copy control, Credit card process, Taxware, Batch Management etc.

Configured Standard Sales Order, Pre-order, Rush order, Make to order (MTO) 3rd Party order, Debit, Credit, Inter-Company, Returns and Samples Order Types.

Lead integration test and User Acceptance Test for the end to end process with other modules (PP, WM, IM, MM and FI/CO).

Handled RICEF objects and advised on ABAP program changes in the SD areas (user exits, reports, performance enhancements).

Handled Documentation of functional requirements, functional specs for program changes, configuration settings, and performance testing, data migration conducted system demos and worked with users providing training and testing support.

Project Upgrade: System Upgrade from ECC 5.0 to ECC 6.0

Roles & Responsibilities:

Listed and tested all the Enhancement objects.

Performed Upgrade Testing for various AFS End-To-End business scenarios.

Verified and validated interfaces with Taxware, Infoship etc.

Handled Unit & Integration Testing.

Lead the UAT with Key Users & End Users.

RJT Compuquest Inc USA Aug 06 to Mar 09

Project Manager/Senior SAP R/3 SD CONSULTANT

Project: Yamaha Motors USA. Cypress CA

Role: Lead SD & LE Consultant

Duration: March 2008 to Feb 2009

This is a new SAP ECC 6.0 implementation on FI, SD, LE & MM Modules for Yamaha motor sports division.

Handled the configuration of SD & LE modules which includes Order-To-Cash scenarios on requirement gathering, configuration, unit & integration testing, documentation and user training.

Been responsible for Business Process Document, Function Design Document, Training Documents, BPPs, test scripts for system, integration and validation testing.

Handled the off-shore development work transition project.

Designed special functionalities in SAP:

1)Re-Bill Workbench:

a)All the Sales returns related process like Change in price, In field Transfer, Repossession are handled thro this, automated creation of Cr Memo Request, Virtual Return Order, Virtual Delivery etc and the Billing Docs created by nightly batch jobs,

2)Sales Program:

a)Customized solution Using the SAP Listing Exclusions, Payment Terms.

b) Revenue A/C determination is customized based on the Sales Program

3)Order Management Workbench:

a) Used as query tool and to create Sales Orders, Swap qty between SO etc.

Project: All In One Solution Development:

Role: Project Manager and Lead SD Consultant

Duration: Jan 2008 to March 2008

This is a solution Development product for the Wholesale Distribution Industry using building blocks in SAP ECC 6.0.

James handled all the project management tasks on all phases of Initiating, Executing, Monitoring& controlling and closing and hands on configuring the system.

Designed and developed the templates for Documents like Business Blueprint, Test Scripts, Training documents etc

Lead the SD team to map Order-To-Cash process.

Client: Kyocera Solar Inc San Diego USA

Role: Team Lead / Senior SD& LE Consultant

Duration: June 2007 to Nov 2007

A roll out SAP 4.7 project on FI, PP, QM, SD, LE & MM Modules for the solar cells division.

James handled all the configuration of SD & CS modules which includes but not limited to blue print, configuration, unit & integration testing, documentation and user training.

James mapped the complex business process related to Order-To-Cash, Rebate, allocation, Batch Management, Assemble To Order, Repair & warranty in standard SAP.

Client: SVSE -Sharks San Jose USA

Role: SD& LE Team Lead

Duration: Feb 2007 to June 2007

Project - Merchandise

This is a new SAP ECC 6.0 implementation on FI, MM & SD Modules for the merchandising division.

James handled all the configuration of SD, LE & MM modules which include Order-To-Cash and Procure-To-Pay scenarios on requirement gathering, configuration, unit & integration testing, documentation and user training.

Project - CRM

Involved in the CRM project where 8 different companies within SVSE was able to do cross-selling and up-selling, implementing CRM- Sales& Marketing.

Configured the backend SD relevant settings like Organization structure, document types etc

Client: Citrix Inc USA

Duration: Nov 2006 to Jan 2007

Project – Revenue Recognition

Implemented the solution for Revenue Recognition based on Contract instead of Billing Doc customizing the Revenue Recognition category to Time Based and amortization of revenue including the free months given with yearly contract.

James was involved in requirement gathering, configuration, testing, documentation and user training.

CSC Singapore Pte Ltd May 06 to Aug 06

SAP R/3 SD LEAD CONSULTANT

RESPONSIBILITIES:

Cardinal Health- Singapore.

Responsible for all SD related activities for implementing SAP ECC 5.0, which includes but not limited to design, configuration, implementation, user training, unit testing, integration testing, go-live preparation, post implementation support and documentation.

Hewlett Packard - Singapore May 02 - Jan 06

Project Manager & SAP R/3 SD Lead

RESPONSIBILITIES:

Handled SAP post implementation support project for HP-Singapore, which handles order management and supply chain activities of all AP countries with 1000+ users on 24x7 basis.

Maintained the SLAs as per the call priorities using Action Remedy for call tracking.

Created periodical report and maintained the issue statistics to avoid repetitive calls by analyzing and resolving the root cause and re-training and hand holding the users as and when required.

Responsible for system uptime and communication to users on planned and unplanned downtime.

Responsible for Business Requirement Analysis, Configuration, Unit testing, Integration testing, UAT and post implementation support for the projects.

Handled Team of 20+ development/support project of SAP & Web Based B2B installation in HP-Singapore, which handles order management activities of all Asia Pacific countries with 1000+ users.

Melandas Casa Mobili Pte Ltd - Singapore Feb 01 - May 02

SAP R/3 SD Consultant & Team Manager

RESPONSIBILITIES:

A Furniture manufacturing Company having Plant at Malaysia and 8 Show Rooms in Singapore and few Franchisee outlets in Korea, Australia, China. This project was in SAP Version 4.5.

Responsible for Business Analysis, Mapping the requirement to SAP, developing the required configuration/customizing changes, Testing, User Training and Post implementation support.

Accomplishments: Configured Sales BOMs to have Pricing and Inventory at header level for one set of products and Sales BOMs with pricing at header level and inventory at item level. Worked on Variant Configuration, Billing Plan- Milestone Billing, Down Payment Request etc.

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