ROB CLAY
** ***** **** **** ● Lunenburg, MA *****
508-***-**** ● ***********@*****.***
DIRECTOR
Highly productive, self-directed professional with 20+ years of supply chain, 3PL logistics and senior level management experience. Expertise in leading diverse operations through continuous improvement and strategic planning resulting in significant cost control and customer service excellence. Demonstrated leadership skills that drive productivity and ensure sustained business performance.
KEY STRENGTHS
Quality Management ● Strategic Leadership ● P & L Management ● GM Level Mentor ● Resolution of Operational Challenges ● Program Development ● Vendor Negotiations ● Budgeting & Cost Control ● 3PL Operations Customer Service ● Training & Development ● Continuous Improvement ● High Level Communication Skills FDA/DOT/FAA ● SAP ● Oracle ● Manhattan ● Red Prairie ● Synapse PROFESSIONAL EXPERIENCE
THE PAPER STORE, Leominster, MA 2014 - Present
Director of Distribution – Leominster Distribution Center Directing operations that support sixty (60) retail stores from Maine to New Jersey. Developing new processes and primary designer for the requirements of a new warehouse management system.
Process improvement
Design and implemented of new processes to improve throughput, efficiency and accuracy (3/15 PI – 99.6%)
Facilitating software (WMS/ERP) and facility enhancement solutions OWENS & MINOR, Franklin, MA 2012 - 2014
General Manager – Boston Distribution Center
Managed distribution center of 440,000 SF and 300+ employees servicing all major New England health care groups. Partners Healthcare, Yale New Haven, Cape Cod, Maine General as well as many others.
Successfully directed a $6.9MM consolidation of largest two building distribution center endeavor with projected annualized savings of $150K, 2013/2014
Developed customer based operational teams, increasing system accuracy by 12%
Re-signed contracts in excess of $180MM, 2013/14
Directed Operations producing $500MM in annual revenue
Managed largest DC in global network of 68, distributing to a customer base encompassing 7 states, logging over 2.3 million miles annually
Produced annual cost reduction of 4.5% within DC
Implemented Red Prairie LMS reducing labor costs by over 8%
Saved $100K with successful implementation of warehouse re-organization/consolidation WEBER LOGISTICS, Southern CA 2011 - 2012
Regional Director of Operations – 5 California Distribution Centers (3PL Operations) Directed operations of 5 distribution centers, encompassing 1.0+ MM SF and 284 employees. Serving many diverse retail customers including California Container, Vitamin Shoppe, Halo Products and Care Mark, (wholesaler to most major food and pharmacy chains).
Oversaw operations of 5 distribution centers picking over 2,000 orders daily
Received Kaizen/LEAN quality team awards
MAERSK DISTRIBUTION, Mira Loma, Downey & Long Beach CA 2005 - 2011 General Manager
Focused on management of several 3PL DC’s for both retail and wholesale operations; Sam’s Club (1.1MM SF), Coleman Company (320, 000 SF), Nestle Waters (180,000 SF) and 120+ employees
Directed Sam’s Club DC servicing 22 national centers
Designed & implemented three diverse warehouse management systems – LMS & KPI Metrics
Achieved several Excellence in Leadership awards; Preceptor for leadership training
International Container program, deconsolidation and order management ROB CLAY
57 Robbs Hill Road ● Lunenburg, MA 01462
508-***-**** ● ***********@*****.***
EXEL DIRECT, Denver, CO 2001 - 2005
General Manager
Led daily operations of 230,000 SF facility concentrating on a high level security customer, The Denver Mint. Included support of construction (Maytag, Frigidaire, Bosch) appliance installs, to retail order management of Crate and Barrel, William Sonoma in a 3PL operational system.
Successful ISO 9000 - 9002 Certification
Inventory accuracy exceeded 99.9% three consecutive years
Developed vendor audits, reducing expenses by 16% FEDEX LOGISTICS 1996 - 2001
General Manager/Director
Simultaneously directed Dell SLC’s (320,000 SF), Phillips Lighting (450,000 SF) & Champion Paper, including successful move and implementation of new DC for Phillips.
Reduced Dell SLC response times by 30%; negotiated 9% reduction in vendor cost
Mentored several managers to successful GM/Director level positions
Increased order accuracy by 12%
Delivered 20%+ efficiency and productivity increases through CIT/TWM teams
Created customized container program, now used system wide by FEDEX
Increased productivity 23% across 15+ manufacturing lines through LEAN initiatives
Reduced regulatory fines by more than 200%; inventory cost by nearly $200K OTHER RELEVANT EXPERIENCE
Senior Manager, FEDERAL EXPRESS CORPORATION, Missoula, MT & Fort Collins, CO Operations Manager, FEDERAL EXPRESS CORPORATION, Anchorage & Denver, CO Director of Operations, ALASKA INTERNATIONAL AIR/MARKAIR, Anchorage, Kotzebue, NPRA ADDITIONAL ACCOMPLISHMENTS
Certified (58) flight attendants; coordinated 20+ domestic and international service/airport locations
Directed construction of second FedEx facility in Northern Colorado reducing overall cost by 14%
Achieved 99.87% on-time departures (surface and air)
Selected as US representative to ICAO; authored several DOT exemptions for Dangerous Goods transportation
(CFR49 175.310,320)
Designed & introduced Airline Service in 90 days - 17 Stations, 238 employees
Achieved 35% market share in first year of passenger service PROFESSIONAL DEVELOPMENT
Excelsior College – Bachelor of Science, Business – Expected Completion 2017
Academy for Strategic Leadership, Mendoza College of Business Executive Education
(University of Notre Dame)
Preceptor, Achieve Global, Los Angeles, CA
Business Management Coursework; Leadership Institute, Memphis, TN
Certificates: Recognized Expert, Dangerous Goods Transportation; FAA Dangerous Goods Transportation School, Los Angeles, CA
Olympic College, Bremerton, WA; Biology, General Studies – 1973 o Operational Excellence Awards
o Project Management Accreditation
o Diversity - Leadership Dynamics
o Governor’s Award – Working with the
Disabled
o Executive Leadership Certification
o Mentoring Program (Mentor)
o Certified LEAN Manufacturing
o ISO 9000 – 9002 Certification