Sales Manager of Operations

CAROL FINNEGAN

** ********** *****, **********, ** 11743 631-***-**** *******@*****.***

SUMMARY:

Sales professional with proven ability to assess client needs to increase sales in a fast paced environment. Effective presentation skills and account management experience. Consistently exceeds sales targets and customer expectations. Recognized as a leader and top percentile in the work environment. Self motivated and quick learner that approaches new and challenging situations with minimal training.

EXPERIENCE:

Honeywell International Inc. – Melville, NY

Sales Operations Manager, Security Group Distribution 2002-Present

Support business leader in developing strategic operating plans resulting in double digit revenue growth

Analyze Top Account customer needs and activities to increase revenue and target new business (YoY growth 2012 = 7.2%; 2013 = 8.3%; 2014 = 7.0%)

Manage Top Account Sales team of 10 responsible for customer management and relationship building for accounts representing $600 million in yearly revenue

Drive the development/distribution of regional sales team budgets ($1.2 billion)

Manage customer relationships and integration for $90 million acquisition of Canadian based competitor

Develop customer segmentation and critical VOC initiatives to optimize selling and marketing activity

Develop Top Account customer relationships to determine efficient order processing and resolve conflicts

Work cross functionally with senior leadership to ensure success of sales growth initiatives

Develop and administer North America sales organization Incentive Program (600+ employees)

Negotiate, organize and manage global sales meeting (300 managers; $1+ million budget) and customer appreciation events (2,600+ customers; $600,000 budget)

Direct and manage workflow and development of sales operations staff

Senior Sales Coordinator 1998-2002

Manage customer relationships and integration for $21 million acquisition of US based competitor

Coordinate and manage quarterly corporate sponsored training programs for sales teams

Develop, implement and present contests and incentives to sales teams

Sales Event Coordinator 1996-1998

Coordinate 50 sales expo programs (yearly) and attend as relationship manager for customers and vendors

Build vendor relationships to secure financial support and participation (20% increase over 2 years)

Prepare and analyze budget cost efficiency ($2.5 million) and negotiate pricing with hotels and vendors

Electro Industries – Westbury, NY

Marketing Associate 1995-1996

Perform marketing and sales support functions for field sales staff

Prepare and design layout for catalog insertions and press releases

Oversee preparation and advertising responsibilities for trade shows and promotional events

EDUCATION:

Bachelor of Science – Marketing & Management

York College of Pennsylvania

Applied Associate of Science – Business Administration

State University of New York

PROFESSIONAL ACCOMPLISHMENTS:

Six Sigma - Greenbelt Certified

Honeywell Leadership Development Program

Dale Carnegie Leadership Program

Karass Sales and Negotiation Training Program

NAPW Member (National Association of Professional Women)

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