Customer Service Management
Resume:
TERRANCE B. WINTERS
Kennesaw, GA 30152
***************@*****.***
OBJECTIVE
To obtain a position as a recruiter, utilizing my strong leadership skills and educational background in accounting, banking and finance, marketing, and management where there is an opportunity for advancement. Dedicated, focused, work well under stressful conditions. Diligent in executing and maintaining the highest level of abilities and professionalism to reach all planned objectives and goals. Proficient with applicant tracking systems (ATS), MS, Excel, Word, Outlook, PowerPoint and Internet search tools (Boolean).
WORK HISTORY
GROUND BREAKING/SONY MUSIC PUBLISHING Atlanta, GA
Talent Acquisition Specialist/Senior Director Of Music Publishing January 2010 - October 2015 Responsible for scouting and signing talent (song writers and music producers) for song placements on major recording artists and song placements in TV and films. Creatively, through social media, built a pipeline of readily available passive talent from a diverse pool of qualified candidates. Responsible for the management of the full life cycle sourcing/recruiting process: prescreening (ATS management), scheduling, interviewing, reference and background checks, salary negotiation and maintained a professional relationship with the talent. Developed aggressive recruiting strategies with hiring managers and executives of the company to fill customer relation, sale and administrative positions within the company.
NORRED & ASSOCIATES, INC Atlanta, GA
Talent Sourcing Coordinator/Field Manager, June 2007 - November 2009 Coordinated the staffing of security officers throughout the state of GA with million dollars accounts- Kroger, Buckhead Grand, Publix, Goodwill, Chick-fil-A and Lenox Towers. Screened, interviewed, administered drug test and referred all qualified talent for customer service and concierge positions to the HR department. Negotiated salaries. Used Boolean and X-ray to search for security officers. Attended college networking events and college career fairs. Participated in local community career job fairs. Expert in building detail queries by utilizing social media and job boards: The Ladder, JobsRadar, Get-Me-Jobs, Career Builder, Apply-4-Jobs.
ELITE RECORDS & ENTERTAINMENT, LLC Atlanta, Ga
VP/A&R, August 2003- May 2007 Overseen day to day operation of the company A&R department.. Responsible for scouting and signing artists, writers and producers to the company roster.
601 MANAGEMENT Jackson, Ms
GM, June 1994 - July 2003 Negotiated recording contracts, responsible for planning and executing marketing and promotional strategies, preparing budgets, seeking and securing distribution for products (brand placements). Managed a staff of ten (10)
POCKET TOWN RECORDS New York, NY
Marketing representative, January 1993 - May 1994 Regional promoter for three (3) southeastern states: Mississippi, Georgia, and Tennessee. Coordinated and implemented promotional strategies.
BOEING AIRPLANE COMPANY Seattle, WA
Group leader, August 1988 - August 1990 B-2 bomber wire group planner and assembler
U.S. ARMY Frankfurt, Germany and Tacoma, WA (Fort Lewis)
Squad leader,Telecommunication/Fitness Instructor, January 1985 - January 1988 Operated switchboard for brigade. Cross trained as a fitness instructor. Worked at Fort Lewis gym (customer service) giving out equipment and checking ids/sign ins. Help clients with their workout routines.
EDUCATION
Bachelor Of Business Administration, University Of Mississippi (1991 -1994)
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