Sanjeev K Kondal Ph: 201-***-****
********.***@*****.***
Summary:
Overall 14+ yrs of IT experience in Quality Assurance, planning, estimation, analysis, scripting, execution, result analysis & reporting
Involved (as an Auditee) in ISO Certification (surveillance audits) of Software Products (Health care, Retirement system’s, SCM (Retail sales) Banking. Involved (as an Auditor) in Internal Audits for couple of products
PROFESSIONAL EXPERIENCE:
Have an excellent Domain knowledge (tested applications in various domains) in Healthcare Management System, Pension Retirement system, Customer Relationship Management, and Supply Chain Management, Order management system
Firm understanding of HIPAA regulations and experienced working in all phases of healthcare insurance processing like defining Membership Eligibility and Enrollment and various Medical Claims processing, including Medicaid and Medicare claims processing
Proficient in Manual Testing,Integration testing, Database testing on client/server and web-based applications
Experienced in creating Test Strategy, Test Plans, drafting Test scripts conducting various types of testing (which includes Smoke, Integration, Functional, System Testing, Business Process, Database testing, Regression and Performance Testing)
Experienced in Estimation Techniques, creating Metrics, Requirement Traceability Matrix, Project Management Plan
Complete understanding and experience with Software development Life Cycle (SDLC), Testing Life Cycle (TLC) and QA methodologies
Experience in using web service validating request and response using SOAPUI in healthcare Domain
Sound knowledge of HIPAA 4010 to5010 migration and ICD 9 to ICD 10 codes conversions
Excellent experience in analyzing, reviewing of Scope, Requirement Specifications and experience in drafting Functional Designs
Experienced and expert in many features of QTP/UFT such as Object repository, checkpoints, output values, actions, functions, and transactions
Worked on preparing SQL queries for Data validation and Data Flow
Excellent Presentation, Communication and Documentation Skills
Experienced in Back-end testing using SQL queries to ensure Data Integrity and validate business rules
Experience in working on 3-tier Architecture, integration Engine Application
Excellent knowledge in HL7 standards, ADT Messages which acted as a healthcare messaging between the two applications Patient Administration System (PAS) and the Clinical management (i.CM)
Domain Knowledge:
Health Care, Banking, Pension system, and Supply chain Management. Pharmaceuticals
Mercury Testing Tools:
UFT 12.00 (QTP), Win Runner, Load Runner, (ALM HP Quality center).
Web/Middleware technologies:
HTML 4.0,Java 2.0, Java Server Pages(JSP 1.1), Java Script 1.1, Servlets (2.2),EJB2.0,RMI, .NET,XML.
Languages:
C++, VBScript, XML, PL/SQL, UNIX Shell Scripting,Hl7
Operating Systems:
Windows, UNIX (Solaris, Linux) Mainframe
Databases
Oracle, DB2, SQL Server.
Application/Web Server:
Windows 7 Enterprise /Cyrix /NT, HP-UNIX 10.x, Linux,
Tools:
Toad, Edit Plus, MS Office, MS Project plan, iASSIST, PVCS, Seriana (Bug tracking Tool), Integrity ( Requirement and defect tracking tool)
Protocol:
TCP/ IP, FTP, SMTP
PROFESSIONAL EXPERIENCE
Project: Cerner Application Salt Lake city, UT Sep 2014 – Present
Role: QA Lead
Project Description: iCentra (cerner Product) is a patient information management system which connects with several vendor applications via Egate interface engine. Cerner is capable of sending and receiving messages from multiple types of vendor applications such as Radiology, Cardiology, Pharmacy, Labs, etc. iCentra mainly communicates with HL7 message through interface and downstream application. Few applications sends in-bound message back to iCentra on a given format will be updated. Those received results will be sent to downs stream applications. Was extensively responsible for conversion of ICD-9 CM and PCS codes to ICD-10 codes and conversion of EDI HIPAA X12N-4010 transactions to HIPAA X12N-5010 version. EHR, eMAR Medication Administration, EMR, Clinical View, eMAR Alert Monitor, Outreach Scheduling, Maintenance, Lab Collect/Receive, Patient Care, Lab Workbench Monitor and Audit
Responsibilities:
Assist in the creation and maintenance of test plans and individual test cases using approved standards, processes, and tools for common and simple projects. Assists in the evaluation of level of risk in determining the scope and coverage of the individual test plan(s).
Execute test cases, accurately documents defects using approved standards, processes and tools for common and moderately complex projects.
Tested web service validating request and response using SOAPUI
Experience in cerner product (Cerner PMO Office, Cerner Powerchart, Cerner Millennium, Cerner Radnet, Cerner Revenue cycle, Cerner FirstNet application, Cerner Schaappbook )
Handled Different ADT hL7 messages for ADT, Radiology order, Radiology results, cardiology Order, cardiology results, Isolation orders
All individual components of ICD-10 impacted modules and executing a test to accomplish the flow of ICD-10 data
Tested the EDI 820,834, 835 and 837 interfaces, developed test cases and test scripts for all 835, 837 Institutional and Professional HIPPA Transactions
Manually tested the Extensions in the application like Claims Entry, Claims Provider Cross-Reference, Clean Claim Date, Explanation Codes and Claims down Pay.
Assist in the creation of Test Suite. Test Group, Test session
We followed Verification testing, Validation testing,Regression testing
Acquire and maintain a basic understanding of the technical and functional architecture, security and compliance requirements of assigned systems and integration.
Investigate and assists in the resolution of common and simple issues, incidents, and problems. Collaboratively works with peers, internal and external stakeholders, and vendors.
Create and maintains basic database queries.
Assist in the creation of test harnesses, automation and performance testing frameworks.
Assist in the development and implementation of communication plans to all stakeholder groups (internal and external).
Environment: Java, Web Service XML, HTML, SQL Server, Java Gateway, Integrity,
PROFESSIONAL EXPERIENCE
Project : State of Michigan Pension System Lansing, MI Mar 2010 – Sep 2014
Role : QA Analyst /QA Lead
Description:
JClarety is a state-of-the-art pension administration product designed to help Pension retirement systems provide more timely and efficient member services by streamlining and automating business processes. JClarety application covers the full life cycle of the Michigan ORS member - from enrollment to final payment of all allowable benefits.
.Responsibilities:
Analyzing and reviewing the requirements, participate in the review workshops to get the understanding of the requirements.
Analyzed the Business needs and system requirements, Developed Test plan, Test cases and Traceability matrix and executed System,End to End, UAT and Regression testing both in Front and Back-ends Designed and developed Test Scenario’s for Black Box testing
Designed data driven tests in Quick Test Professional (QTP) /UFT script to validate with different sets of test data
Tested application response for positive and negative sets of data with data-driven testing procedures
Performed traceability using Quality center 11.5
Participated in Test Case Peer Review to ensure test cases are appropriately translated and mapped to the requirements
Executed test scripts in QC and generated test status report for daily defect status meeting.
Strong Experience with Backend & front end testing
Prepared and Presented weekly and monthly QA Defect and Status Reports to the different Stake holders of the project using QC. Maintained bug lists for critical issues using QC.
Tested various types for Schedule Batch jobs,
Verify the results after running the batch in screen and report.
Worked with the core development team in resolving issues
Providing estimation for the change request, client interaction for user acceptance testing.
Prepared QA test plan and estimations, designed test strategies and test scenarios Automated Test Scripts using Quick Test Professional 11.5 for Regression Testing
Performed FileNet testing
Maintain good relationships with customers, team members to get things done smoothly
Created Traceability Matrix to keep track of changes in requirement to that of the testing efforts
Environment:Java,jclarety,Web Service XML, HTML, SQL Server, Windows NT, QTP 11, Quality center 11.5
Client: State of Indiana Pension System Indianapolis, IN Dec 2007 – Feb 10
Role : QA Analyst
Description: PERF provides financial and retirement services to people in nearly all fields of public service to the state of Indiana and our municipalities. The system's members and beneficiaries receive direct payments through retirement, disability, and death benefit programs. Public employers are able to use PERF as a quality benefit to attract and retain workers.
Responsibilities:
Developing the test case, test script and Defect Log in Test Director 8.0.
Reviewed test cases prepared by team members.
Database Testing, Input error validation testing, Sanity Testing, Regression Testing, Data Migration had been performed
Preparation of Testing Over view document and Test Result Report document
Preparation of Daily Status Report and Weekly Status Report
Scheduled preparation and task allocation.
Handled multiple releases and attained Quality Product Delivery in each of the PDLC Phases
Tested various types for Schedule Batch jobs
Prepared and maintained the requirements traceability matrix
Interacted with Clients for Technical Assistance and Usability, User acceptance testing (UAT).
Worked with the core development team in resolving issues
Maintained and executed test scripts through the Quality center
Providing estimation for the change request, client interaction for user acceptance testing.
Automated Test Scripts using Quick Test Professional 10 for Business Process Testing and Regression Testing
Executed SQL statements to validate the data
Maintain good relationships with customers, team members to get things done smoothly
Perform Regression Testing on the entire function, find defects and communicate the same to the development team through Quality center
Environment: J2EE, jclarety, Web Service XML, HTML, SQL Server 2005, Oracle 10g/9i, Windows NT, QTP 9.5., Quality center
iSOFT Manchester-UK & Sydney-Australia Jan 2005 – Nov 07
Project : ORMIS - Operation Room Management Information Systems
Client : National Health service NHS (UK), QLD health Department (Australia)
Role : Sr.Quality Engineer
Description: ORMIS is a health care application that manages the patient episode from the first contact, through the waiting list, pre-operative, Operation and recovery stages. ORMIS provides online access to the patient data and update the procedure information through Touch Screen Clinical Data Interfaces (TSCDI) for Surgeons and Nursing Staffs. The patient info can be accessed and update with a PDA device, interfaced with the ORMIS application.
Responsibilities
Analyzed the Business needs and system requirements, Developed Test plan, Test cases and Traceability matrix and executed System,End to End, UAT and Regression testing both in Front and Back-ends Designed and developed Test Scenario’s for Black Box testing
Understand the scope and analyze the Requirement Specification.
Used Toad and SQL, to access and performed functional Database testing
Reviewed Test Cases & Release documents’ such as Release note, configuration guide, Schema guide.
Tested web service validating request and response using SOAPUI
Coordinating the team on their day to day activities, preparing the Test Strategy, Test Script plan, Test Plan
Had taken up the role of a SQA and was active participant of Software Quality Audits for various products
Prepare Project Plan for the Testing Phase using MPP
Produce Status Reports (Weekly and Daily), Bug Tracking, Daily Meetings with the Testing and Development Team
Implemented & Tailored iBLC (Business Life Cycle) in Project Management
Created Automation test scripts using Quick test pro 8.2 (QTP)
Writing and maintaining system integration test cases.
Got a Best Tester Award from CSC for finishing testing one time for all releases.
Providing estimation for the change request, client interaction for user acceptance testing (UAT).
Used Toad and SQL, to verify DB values were saved, updated, and retrieved correctly
Provided Tier-3 support to Local Service provider CSC in U.K and (QLD health service, Royal women’s hospital) Australia
Created XML by using schemas for HL7 message
Involved preparing various kinds of Metrics for Schedule Variance, Effort Variance, Defect Density, Defect Leakage
Updated the metrics sheet and verifying the metrics filled by Team members
Prepared various reports in excel sheets for Testing Objective, Work Allocation and Daily Tasks, Resource Utilization
Environment: .Net, C#, J2EE, C++, JavaScript, Web Service XML, HTML, SQL Server, Oracle 10g/9i, Windows NT, UNIX, Load Runner 7.6, QTP 8.2,Test Director 7.6, Crystal Reports,HL7
iSOFT (Manchester, UK) Mar 2004 – Dec 2004
Project : i.IE LORENZO - (Integration Engine)
Client : National Health service NHS (UK),
Role : Sr.Quality Engineer
Description:i.IE (Integration Engine) integrates an iSOFT system to any of the third party systems. The data transport is carried out using XML schemas based on HL 7 format. The messages are monitored and tracked using MSMQ interfaces. Various Test Harnesses are available to mimic the third party application in market. Generated sample XML to test and validate them against the HL7 schemas provided. Track the message traveling through series of queues during a transaction and the rules applied during its transformation. The request and response messages are validated using XML Spy against the schemas
Responsibilities
Prepared Test Plans, Test case and Test Estimation
Reviewed Test Cases & Release documents
Designed and developed test Scenario’s for Black Box testing
Logged the defects and coordinated with the development team
Tested test Web harness for Web-based applications using XML
Piloted & implemented iBLC (Business Life Cycle) in Project Management
Had taken up the role of a SQA and was actively carried out Software Quality Audits for the product.
Developed automation scripts for various modules using Quick test Professional QTP for Functional, System, regression and user acceptance testing
Writing and maintaining system integration test cases
Created Test Sets in Test Director to manage the Test Run Process
Used Toad and SQL, to access and performed functional Database testing
Participated in Installation when new release of application occurs
Performed Web Testing connecting various applications through the Web Services using XML based messaging
Produce Status Reports (Weekly and Daily), Bug Tracking, Daily Meetings with the Testing and Development Team
Environment : .Net, C#, J2EE, UNIX,SQL Server 2000, XML, MSMQ, Quick Test Professional 8.2 (QTP), Test Director, HL7
Botree Software J&J Mar 2003 – Mar 2004
The financial application is shared between HSBC Bank, Call centers and Collection centers for customer services. This application covers entry of Cash-In, Cash-out, Loan approvals, and Financial Cash-flow statements, Credit Cards, Personal Loans, Mortgage Loan Access and repayments. Defaulters are forwarded collection center for collections.
Responsibilities
Involved in testing like brokerage, mortgage loan access, auto loan, and wire transfer.
Performed System Testing for Overall Project Functionality
Performed Regression and Performance Testing
Identifying bugs, interacting with QA team leader and developers to resolve the issues
Involved in project implementation phases, closely monitored and interacted with clients production testing
Helped new team members to understand the Business requirements & system flow of the application
Used Toad and SQL, to access and performed functional Database testing
Modified Test cases when changes in the application on new build using Test Director
Monitored Test Director to close the bugs/cases as and when developers fixed the bugs
Environment : Visual Basic 6.0, SQL Server, Oracle 8i, Windows 98, Crystal Reports
Botree Software Nicholas Pharmaceuticals India Ltd & Dr.Reddy’s Mar 2001 – Mar 2003
Overview of the Project:
The Stock Automation System has the following modules: Customer Register,
Drug Register, Scheme Master, Supplier Register, Company Invoice, Billing, Sales Return, Account Receipts, Financial Accounting, etc. The software automates the operations of the pharmaceutical stock and allows suppliers access to online stock movement reports.
Role : Tester
Responsibilities
System Study, drafting SRS based on the URS
Communicating with Clients, Implementing and performing User xAcceptance Testing at the Client's site
Validated crystal reports outputs with the application.
Preparation of Test plans using Data flow and ER diagrams.
Interacted with clients for User acceptance testing.
Prepare Test Cases (Unit, Integration and System) based on the URS and SRS Integration Testing of multiple screens that are inter related/dependent in the application
Performance Test for Run-Time Execution, System Test for Overall Project Functionality
Link and Compatibility Testing, Regression Testing for Error Tracking against Cascading
Perform Smoke, Functional Testing, involved in Bug Life Cycle
The other types of testing include Interface Testing, Positive, Negative and Destructive Testing.
Environment : SQL Server, Oracle 8i, Delphi 5.0, Windows 98, Crystal Reports