REBEKAH L NICHOLS

*** ****** **** ****, ******, IN 47918 - 765-***-**** (C) - acsetd@r.postjobfree.com

Professional Summary

Pre- and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Driven to build long-term relationships with customers. Superior oral and written communicator with ten years of experience in a demanding, fast-paced team environment. Delivers positive experiences through high-quality customer care, excelling at customer satisfaction and retention. Experience

The Fountain Insurance Agencies April 2014 to present Licensed Insurance Agent

Crawfordsville, IN

Interviewed prospective clients to obtain data regarding their needs, physical condition of property to be insured, and to discuss any existing coverage Sold various types of insurance policies to individuals on behalf of insurance companies, including specialized policies such as farm property and crop Sought out new clients and developed clientele by networking to find new customers Inspected property and examined general condition to determine level of risk Contacted underwriters and submitted forms to obtain binder coverage Conferred with clients to obtain and provide information regarding claims Performed administrative tasks, such as maintaining records and processing policy renewals Hubner Seed July 2005 to August 2013

Customer Operations Specialist

West Lebanon, IN

Responsible for account management of Mid-Atlantic districts, covering 400 accounts and

$7M in sales

Processed paperwork for order entry, in-season movements, and returns for all accounts including John Deere Financial and fall term financing accounts Gained valuable knowledge regarding agricultural production and farm management practices Coordinated loads with all carriers to schedule and route outbound and inbound shipments Established packaging requirements for Mid-Atlantic soybean production companies to fulfill orders Reconciled accounts as part of year-end account closing Built and maintained trust with two District Sales Managers, as well as 20 Hubner Seed dealers Assumed role of Safety Lead, resulting in presentation of safety communications to sales force and operations team, as well as collection of fixed asset information for reporting of 15 fleet vehicles Education & Honors

Ashford University March, 2015

Master of Arts: Organizational Management

Specialization: Human Resources Management

Online coursework

GPA 3.91/4.0

Purdue University December, 2003

Bachelor of Science: Animal Agribusiness

West Lafayette, IN

Golden Key International Honour Society

Ashford University chapter

Highlights

Exceptional communication skills Knowledge of employment laws Strong client relations Knowledge of training needs assessments SAP knowledge Proficient in Microsoft Office

Creative Problem Solver Strategic Sales Knowledge