Investigator/Claim Representative/Account Executive

Jeffrey M. Schermerhorn

** ****** ***, **********, *** York 12831 518-***-**** ********@*****.*** Obje ctive

Ambitious and responsible worker who possesses a strong energetic work ethic. Looking to join a team whose focused and driven to succeed and strive daily by example toexceed goals and expectations. Experience

1998 - 1999 State Farm Insurance Malta, New York

Claim Service As s i stant

Worked with Claim Representatives and management to maintain an effective workflow.

Learned computer systems and databases to perform duties effectively.

Maintained a team atmosphere with co-workers and management to achieve desired results. 1999 - 2005 Encompass Insurance Glens Falls, New York Claims Repres entative

Daily Application of training and knowledge necessary to perform the job of Claim Representative in both the fire and auto fields. Successfully completed claims school, estimatics and fire claims training.

Exercise sound judgment regarding claim settlement value, factors, liability and settlement negotiations. Adjusted large content losses in coordination with a General Adjuster. Responsible for identifying and reporting all fraud, waste or abuse on every claim handled.

Possess strong ability to communicate effectively with insured’s, claimants, employers, co-workers, agents, police and fire officials, building contractors and material suppliers. 2005-2010 Alliance Worldwide Investigative Group Clifton Park, NY Inves tigator/Account Executive

Investigated thousands of claims in question in the disability, workers compensation fields as well as theft claims from self-insured corporations, Third Party Administrators and Insurance Carriers . Duties included undercover surveillance, covert surveillance, in- person and telephonic recorded statements, alive and well and activity checks.

Performed duties of Account Executive assisting the companies CEO to develop new business and maintain rapport with existing clients.

2010-2011 Signet Claim Solutions, LLC. Melville, New York Account Executive

Performed duties of Account Executive, responsible for assigned territory and maintenance of existing clients, developing new business throughout the north and western parts of New York State.

Responsible for timely medical record retrieval and assurance of meeting the client’s needs with respect to services provided including Independent Medical Evaluations, Peer Review, Legal Nurse Review, Radiological Review, Medical Coding Review and Medical Records Retrieval. 2011-2012 Accurate Investigative Services, LLC. Athens, New York Investigator/Account Executive

Investigation of claims in question within the disability, workers compensation fields as well as theft claims from self-insured corporations, TPA’s and Insurance Carriers. Duties included undercover surveillance, covert surveillance, in- person and telephonic statements, alive and well and activity checks.

Performed duties of Account Executive assisting the companies CEO to develop new business and maintain rapport with existing clients, meeting and exceeding companies goals and objectives. 2012-2013 Insight Services Group Danvers, MA

Account Executive

Performed duties of Account Executive, responsible for assigned territory and maintenance of existing clients, entertaining clients and prospects, developing new business, tradeshows and conferences. 2014-2015

Large Loss Personal

Property Estimator

Adjusters International Basloe, Levin & Cuccaro Albany, NY

Completed on site personal property inventory following loss caused by fire, water, smoke damage. Worked in conjunction with the assigned Public Adjuster to resolve settlement values and bring claims to resolution. July 2015-Nov. 2015

Wafer Electric Test

Technician

Superior Group For Global Foundries Malta, NY

Performed work as assigned utilizing SiView, Citrix, Xsite and CIA. Participated in team efforts to improve our work environment, product quality and efficiencies. Kept all work areas clean and organized following 5S procedure. Maintained the particle free environment. Utilized all proper personal protective equipment including full body protective wear.