Facility Manager
Resume:
JOHN C. BAKER
Parkland, Florida 33067
954-***-**** Cell
**********@*****.***
Professional Experience
US INSTALLATION GROUP 2014-2015
Regional Operations Manager
Responsible for the daily operations of up to six stand-alone facilities in Florida, Atlanta GA, Fayetteville, NC and Greenville, SC.
Oversaw these facilities as they handled the daily flooring installations for the local Home Depot stores in their market utilizing independent contractors to achieve daily and weekly capacity goals.
Responsible for recruiting within the market for office personnel and independent contractors.
Responsible for the daily and weekly goals as it pertains to customer service numbers and financial goals
M & A GROUP 2009-2014
Operations Manager
Responsible for the daily operation of an amusement vending company with 3 stand-alone entertainment centers in Florida, four routes consisting of approximately 150 total stops within Florida and Southern Alabama. Also responsible for two warehouse operations in Davie and Orlando, Florida.
Daily management of 30+ employees covering three retail centers, two warehouses, two tech shops, and four route operations with 150+ locations with amusement vending (Jukeboxes, arcade video games, pool tables, ATMs and cigarette machines)
Oversaw daily route collections, weekly retail collections, and all banking and ATM cash levels.
Joseph Cory Holdings Inc. 2005- 2009
Operations Manager
Responsible for operations of a 65,000 square foot cross-dock facility for seven major furniture retailers in the South Florida area.
Oversight of receiving, scheduling, pulling, prepping, and home delivery.
Management of fifteen warehouse associates, eight office personnel, and four independent operator teams for home delivery.
P&L responsibility of 3 million dollar budget
In Home Furnishings 2003- 2005
Director of Operations
Maintained an 180,000 square foot warehouse supporting five stores in the Greater Boston area.
Responsible for a crew of sixteen including shipping/receiving, home delivery prep, in house repair shop, and store transfers.
Managed monthly cycle counts.
Set up a warehouse locator system for ease of use in locating product in a timely manner for the receiving and prep crews.
Ensured customer satisfaction as it relates to home delivery of furniture.
Coca-Cola Enterprises 2002- 2003
Account Manager
Managed the vending for Coca Cola in the greater Boston area to include all major hotels and universities.
Oversaw a unionized crew of nine men who maintain all of the vending machines in Boston.
Responsible for monthly audits for all drivers and field service technicians.
Maintained a good working relationship with vendors and customers to exceed Coca-Cola’s customer service goals.
Exceeded monthly and quarterly volume goals.
Merchants Home Delivery 1996- 2002
Operations Manager
Recruited, trained and supervised thirteen independent contractors for a major furniture retailer.
Responsible for all in-home damage claims for retailers in the southeast region including Sears Home Life Furniture, Circuit City and Alpert’s Furniture.
Responsible for all revenue goals.
Responsible for a 4% margin on all regional P&L's averaging $55K weekly.
WJ Donovan Mayflower 1994- 1996
Warehouse Manager
Oversaw 125,000 square foot warehouse and daily local operation of Mayflower's #1 booking agent.
Communicated with the agents' clients to ensure the on-time and safe handling of high value shipments such as electronics, computer equipment, fine arts and trade show equipment.
Responsible for all maintenance of warehouse equipment and company vehicles.
Licenses and Certificates
CDL Class B License with air brakes and passenger endorsements
Quartermaster School at Ft. Leonard Wood MO.
Ryder Lease division Tractor Trailer Certificate
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