Customer Service Project Manager
Resume:
UJAH MAUREEN ADAORA
**, ********* ******, ******** *****
080********, 080********,080********
(E) ****.*******@*****.***,****.*******@*****.***
Summary
I am an energetic, ambitious person who has developed a mature and responsible approach to any task that i undertake, or situation that i am presented with. As a graduate with years of experience, i am excellent in working with others to achieve a certain objective on time and with excellence.
Key Skills
Microsoft Office Meticulous attention to detail
Excel spreadsheets Self-directed MS Office Suite knowledge Time management
Understands grammar Proofreading
Self-starter Customer Services Human Resources Management Passion for Excellent
Administrative Services Strong interpersonal skills
Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols. Planned and executed all aspects of a major office move. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Experience
10/2011 – Date
Jilk Integrated Services Limited (Construction Company) - Lagos
Administrative Officer
Maintain electronics and paper files, Serve as first point of contact for all outside vendors to the Managing Director, Client Support and Business Development, Organize files and other confidential documents. Manage the day-to-day calendar for the company's director.Manage daily office operations and logistics.
10/2010 – 10/2011
National Youth Service Corps NYSC Lagos
Personal Assistant/Secretary
Planned travel arrangements for two executives and staffs, maintained electronic and paper files. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Planned meetings and prepared conference rooms.
09/2009 - 09/2010
Emto Furniture and Curtains Limited, Wuse, Abuja
Customer Care Officer
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintain the front desk and reception area in a neat and organized fashion. Disperses incoming mail to correct recipients throughout the office. Supply key cards and building access to employees and visitors.Send Emails and handle all incoming and outgoing correspondence.
Education
(Awaiting) Ladoke Akintola University Of Technology Ogbomosho, Oyo, Nigeria
MBA Human Resource Management
2009 University of Nigeria Nsukka, Enugu, Nigeria
Bachelor of Education: English
2004 Loekka International Academy Makurdi, Benue State, Nigeria
West Africa Examination Council
1997 Community Primary School 1 Onitsha, Anambra, Nigeria
First School Leaving Certificate
Personal Information
DATE OF BIRTH: 4th June 1985
SEX: Female
MARITAL STATUS: Single
STATE OF ORIGIN: Enugu
NATIONALITY: Nigeria
Hobbies Reading, Researching,Cooking, Swimming
References Mr. Ahmed Shuaib, Construction Project Manager
First Bank Nigeria Plc. Marina, Lagos
Mr.Okey Emelibe, Managing Director
O-Melis Empire Ltd Ikeja,Lagos
Contact this candidate