Customer Service Sales

CAREER OBJECTIVE

To look for a growth oriented career position that will be able to use and develop my skills and ability and at the same time pursue my career and expand in the field of business.

WORK EXPERIENCE

WATSONS PERSONAL CARE STORE

Quipo, Manila

January 6, 2013-July 6, 2013

Position : Sales Assistant

Job Description

Responsible for planning and maximizing the sales profit contribution.

Provide product demonstration to clients to increase sales.

Recommend and suggest product to customer.

Managing ideal stock level.

NICE HOTEL

Lapu Lapu St. Monumento Caloocan City

October 10, 2008-May 30, 2011

Position : Front Desk Officer/Telephone Operator

Job Description

Greet guests and patrons as they arrive

Ask if guests have a prior booking and manage the registration process.

Ask for identification and ensure that the provided credentials are accurate and handle guest check-ins and check-outs appropriately.

Operate hotel switchboard, take calls and provide information and transfer calls

Manage accurate accounting of all rooms

Take reservations over the telephone, through emails and in person

Answer queries regarding the hotel’s services, charges, dining facilities,

Refer guests to appropriate departments to resolve complaints

Compute bills and take payments

Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

THE OTHER OFFICE PIANO BAR AND RESTAURANT

112 A. Mabini Street, Malate manila

July 13, 2006-January 13, 2006

Position : Waitress/Barmaid

Job Description:

Deliver excellent customer service, at all times

Serve and present beverages, quickly and efficiently, meeting our standards

Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times

Keep up to date with current promotions and new products

Make customers aware of offers on our great food and drink range

Speak to customers to ensure that they are satisfied with their meals

MOVEN PICK BAKESHOP INCORPORATION

Banawe Corner Dapitan St. Quezon City

November 2002-April 2003

Position : Sales Assistant/Food Counter Attendant

Job Description

Promote sales by assisting customers and offering suggestions

Stock shelves, counters, and tables with merchandise.

Provide prompt and courteous service to all customers

Responsible for ensuring store appearance is clean and presentable at all times

Providing customers, a warm and clean orders.

EDUCATIONAL BACKGROUND

COLLEGE

STI COLLEGES

Caloocan City

HOTEL RESTAURANT SERVICE

2010

VOCATIONAL COURSE

ST. AUGUSTINE COLLEGE

Quezon City

PROFESSIONAL CAREGIVER

May 2011

TECHNICAL EDUCATION and SKILLS DEVELOPMENT AUTHORITY (TESDA)

Caloocan City

HAIRDRESSER

November 2015

SKILLS:

Computer Literate

Self-starter and skilled at multi-tasking

Communication skills, negotiation skills, creative ability, consulting skills, self-confidence.

PERSONAL INFORMATION:

Age : 31

Date of Birth : August 18, 1984

Place of Birth : Manila, Philippines

Civil Status : Married

Nationality : Filipino

Height : 5’2

Weight : 110 lbs

Language Spoken : English, Filipino, Nihonggo

Passport No. : EB5664530

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