Inventory, Team Lead, Material Handler, Machine Operator, Fork lift

TraDonna M. Jones Cell 346-***-**** • email- *********@*****.***

Profile

Looking for a full time career and willing to relocate.

Education

University of Houston Downtown Houston, TX May 2012

Bachelor of Science GPA-3.0/4.0

Management Information Systems, Enviromental studies

Distinctive Courses- V.B Net Applications, Business Computer Information Systems, Data Communication, Java Applications, Information systems and Software development

Skills

Proficient in All Capture and SharePoint.

Excellent knowledge in Microsoft Office Suite, Access, and Visio.

4+yrs SharePoint developer, 10 yrs IT.

TOP Security Clearance

Symantec firewall and Cisco NAC appliances. Turbo Demo, gimp, gnav, IT Support customer and servers.

4 yrs customer service 1 yr. Ground control experience

Strong organizational and time management abilities.

Innovative problem-solver

•Installing Software and Hardware.

Experience

GE Oil & Gas Oct.2014-Nov.2015

Inventory Management Specialist

Worldwide leader in advanced technologies and services

To support personal ready to respond to technical inquiries, as well as other remote and onsite support needs.

Oversee the flow of inventory into and out of a warehouse, from ordering, storage, maintenance, loading and shipment.

Counts all store products and supplies

Compiling inventory parts and issues them to management.

Preparing and maintain records of all inventories and cycle counts.

Support field technicians and prepare spare kits for use while working in the fields.

Investigating inventory shortages and discrepancies.

Working with other employees in different departments, sales reps, analysis, applications, and vendors as necessary.

Develop and implement ways to improve the department as well as organization.

Proficiency in the use of inventory software, detailed knowledge of the range of a company products, and strong attention to detail.

Ensures that sales records and actual store inventory match up, and keeps all stock organized and replenished as necessary.

Puts in orders for new supplies.

Packs up defective items for return, creates shipping labels, and mails items.

Works with store manager to brainstorm ways to reduce inventory discrepancy and possible theft or “shrink”.

Uses computerized inventory software to record, track, and maintain all inventory related data.

Retrieves items from the stockroom for customers and sales associates.

Accept and sign for store deliveries, as well as unload the deliveries and stores them appropriately the stockroom.

Adjusts inventory inventory reports to account for new deliveries.

Ensures that all stock on the sales floor is organized, properly stored, and in good condition.

Meet with managers to discuss system requirements, specifications, costs and attend all company employee meetings.

Maintain a clean and safe work environment under OSHA.

Socotherm Gulf of Mexico June 2013-Sept. 2014

Team Leader/Outside Diameter Operator/Grinder

Leading provider of thermal insulation coatings, anti-corrosion coatings, internal coatings, and concrete weight coatings for onshore and offshore pipelines.

To provide top quality pipe coating services in a safely manner.

Provides direction, instructions and guidance to a group of individuals for the purpose of achieving a certain goal.

Focus the team on the tasks at hand or the internal and external customer requirements.

Motivate and inspire team members.

Get all tasks done by using all of the resources available to them.

Develop a strategy the team will use to reach its goal.

Provide any training the team members need.

Ability to communicate clear instructions to team members in a positive way.

Listen to team member’s feedback and compromise to make the company better.

Monitor team member’s participation to ensure the training they providing is being put into use, and also to see if any additional training is needed.

Responsible for guiding a group of employees as they complete a project.

Able to fill any position and know the roles of that position when a team member is absent.

Maintain perfect attendance and great time management.

Hewlett Packard May 2011- May 2013

Electrical Assembler/Material Handler

American global information technology company who develops and provides a wide variety of hardware components as well as software and related services to consumers.

Showing leadership by being involved in different tasks around the warehouse.

Picks and distributing parts from the warehouse and deliver to the worker for a particular test unit.

Test and monitor units being very accurate and safe.

Loads, unloads, and moves materials within or near the warehouse.

Reads work order or follows oral instructions to ascertain materials or containers

Conveys materials to or from storage or work sites to designated area, using forklift, and electric dolly.

Accepts, counts and move incoming deliveries to the warehouse or specific departments.

Ability to follow direct directions and communicate clearly with other departments.

Good organizational skills, crucial to delivering the right materials to the warehouse and later retrieving them for use and shipping.

Visually inspect stock items for material handling damage, match paperwork with physical parts

Perform work in accordance with standard procedures, specifications, routers, and quality documentation.

Perform other duties as assigned by a supervisor or manager.

FedEx Ground

Shipping Crew Leader Oct 2009- March 2011

Responsible for the physical loading, unloading, and /or sorting packages by hand, including, lifting, pushing, pulling, carrying and placing, in a safe and efficient manner.

Determine the appropriate conveyor system by reading labels and charts, verifying numbers an memorizing information.

Counts, weighs and records number of units of materials moved or handled on a daily production sheet.

Ability to work in a fast pace environment, and can adapt to different weather conditions.

Ability to lift up to 75lbs. and communicate effectively in often-noisy surroundings.

Able to rotate through various areas and positions, loader, unloader, scan, weigh and key.

Texas A & M System SunGard Aug.2010- July 2012

IT Support Specialist/ Programmer.

Resolved computer issues on Windows7/XP and Mac OS X 10.6/10.7 ensuring that SLA (service level agreement) guidelines were met.

MS Office 07/10 and IE 7/8/9 troubleshooting, wireless configuration, data backup, virus and spyware removal, and password resets.

Maintained support using DameWare Mini Remote Control for approximately 8,000 end users; adding new PC's to the Active Directory of the network and also setting up PC's and Cisco VOIP phones for new employee work stations.

Setup Macintosh computers and adding them to the domain with dual boot options) Also worked on SharePoint

Installed and replaced various computer components and peripherals as needed (motherboards, video cards, RAM, network interface cards, printers, scanners, etc.)

Assisted in the upgrade and reconfiguring of 600 Access Points throughout the campus and made changes within the CISCO Wireless Control Center.

New and existing employee training and development.

Handled Technical support calls

Used CISCO Clean Access Manager and CISCO ACS Firewall for security postures to allow computing devices, gaming consoles, apple devices, android devices, and Blackberry devices through the campus networks. Imaging, Ghost cast and Kbox software. Installing OS manually on hard drives.

Desktop Support Technician assisting faculty students and teachers.

Using Clean access overseeing 8,000+ database of clients each day and SharePoint Developer.

Designed, developed and supported internal Enterprise Project Management system using Microsoft SharePoint 2007 and Project Server 2007, created to manage video game production process.

Designed and maintained security structure within multiple SharePoint environments. Wrote all supporting technical documentation, worked with beta test groups, and managed

Lockheed Martin/ N.A.S.A March 2008-July2010

Programmer

Installed, repaired, maintained, and upgraded desktop and notebook computers; performed maintenance on printers.

Inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).

Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees.

Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.

Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.

Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.

Helped train N.A.S.A astronauts, in the manual operation of shuttle flight controls.

Designed and developed programs to train employees on new software efficient with Turbo Demo, Gimp, Gnav, recording tools and Visio.

Administer and created web parts for SharePoint sites Developed Training package for Flight controllers using automatic configuration tool called Mact designed to work in Linux.

Debriefed immediate supervisor, conducted, organized meetings and safety regulations.

Dell Computers May 2004- Aug 2007

Cell Replenish/IT Specialist Austin, TX

Upgraded Technical IT Support, administering individuals and supervising teams to excel in customer support, motherboard, and tower builders.

Refurbished used or leased computers verifying computer parts missing and cleaning systems hard drives.

Data Entry Resetting Hard-drives Purchased orders and building desktops product verification. Installed, repaired, maintained, and upgraded desktop and notebook computers; performed maintenance on printers.

Participated in on-site training sessions.

Attended IT forums, conferences, and networking events. Implemented computer-based training for Microsoft Office products utilizing eliminating the need to send users to outside training and providing a means of easily tracking employee progress to the established training requirements.

Created and manage standard desktop images for employees based on job function reducing the time required to install appropriate software on a new PC by copying the appropriate image to a new computer’s hard drive instead of loading individual software applications

Honors and Activities

Test piloted a shuttle in simulation landed perfectly. Security clearance. Basic IT training, JSC Hazardous Training Association of Information Technology Professionals, Society of Women Engineers and NSBE member. First Intern to work with Ground Control flight mission and simulation during a simulation and flight in the Mission Support Operation Control Room.

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