Customer Service Manager

Pashall Parker

**** ******** *******, ***** ***** 713-***-**** email: *********@*****.***

Skill Profile

Buyer, Accounting Payable, Customer Service, Data Entry, Receptionist

Employment History

Exchanging Hands Provider Service- Program Support Coordinator August 2015-October 2015

Check criminal background for potential candidates

Verify Driver License and Social Security is current

Market to potential clients for future business and follow up

Communicate to clients status of State Case with DADS and follow up

Communicate with employee hourly rate for employment

Set up job seminars

Met daily with CEO with business reports

Weir Oil & Gas- Buyer December2013-January 2015

Complete sales purchases for equipment for Assembly and CNC shops, order Oils and Lubricants,

Order office supplies and Services for Houston Plant

Verified pricing, quality, availability, reliability when selecting suppliers and merchandise

Keep abreast of changes that affect both the supply chain and departments

Find highest quality goods possible by researching and reading specification

Responsible for MSDS in log book

Responsible for change orders

Negotiate National Agreements

Communicate with suppliers by email, phone, and fax to place daily orders

Data Input Purchasing information in MFG system

Contact vendors requesting promotional pricing and incentives

Communicate daily with internal customer inquiries and respond promptly

Perform annual physical inventory counts and audits

Follow up with vendors to ensure promised product delivery

Create and process change orders

Back up receptionist

Wayne Enterprise-Buyer June 2010-August 2013

Responsible for planning and selecting a range of products considering customer demand and market trends

Analyze consumer buying patterns and predict future trend (forecasting)

Expedite urgent orders using outside logistics (SAIA, Local Delivery Service)

Have a working knowledge of goods and services to purchase daily, per Smart List

Coordinate all activities related to procurement interacting with Receiving and Shipping Departments

Set up New Vendors in Mainframe

Work closely with Account Payable department resolving discrepancies and credit holds

Accurate Air-Buyer /AP Manager October 2007-October 2009

Purchase highest cost efficient PVF both Domestic and Foreign

Prepare purchase orders daily, solicit bid proposals with Construction Manager and Field Superintendent

Review, change, and follow up on change orders with appropriate approval

Analyze price proposals and market trend data (forecasting)

Negotiate and renegotiate National Agreement with Suppliers

Dispatch and route internal delivery drivers to drop off and pick up shorts for jobsite

Reconcile and input monthly statements

Processed expense reports for internal personnel

Manage petty cash fund

Processed child support payout for internal personnel

Run AP checks weekly for select vendors with CFO approval

Meet month end deadlines

Verified I-9 for subcontractors, verified current insurance certificates

Review invoices for accuracy, including amount billed and accrued tax

Correctly code to GL account

Run AP aging reports and reconcile

Kilgore Mechanical-Buyer June 2006-October 2007

Place buyout order to vendor and follow up

Maintain contract files and use them for reference

Process and approve payment and invoices for AP department

Identify potential suppliers and set up in Mainframe

Data input purchase orders daily in system

Attend meetings and trade conferences for new product and enhancement of existing products

Return all unused material from jobsite back to vendor for credit, track credit

Processed change orders

Awards

Lessons in Leadership

Education

Texas School of Business

E.E. Worthing High School

Computer Software

Microsoft Excel

Microsoft Word

J D Edwards

MFG

AS 400

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