Diana Paredes

**** ***** **** ***

Las Vegas, Nevada, 89134

702-***-****

Email: acseig@r.postjobfree.com

CREDENTIAL

More than 13 years experience as Entry writer/Account Executive.

Exceptional interpersonal skills with customers, co-worker and vendors.

OGA Knowledge (i.e. FDA, USDA, DOT, FCC, EPA, F&W)

WORK HISTORY

Russell A. Farrow El Segundo, CA. 4/9/2015-07/31/2015

Customer service Imports

Import Brokerage

Tracking and Tracing- I track and trace shipments from point of arrival to delivery

Open shipments based on pre-alerts from origin and turnover to brokers

Customer service.

DDP/DDU setup delivery with trucker and confirm timely delivery

Customs clearing preparations, FDA and OGA follow ups.

Communicating with customers on merchandise to provide accurate HTS.

KWE Int’l, Grapevine, TX 4/29/2013-12/31/2014

Senior Entry Writer/Customer service

Open and assign shipments from pre-alert received from overseas future shipments.

Email overseas on missing documents needed to process arrival notice.

Break bulk

Open and assign files for clearance.

Track shipments from export to arrival

DDP/DDU setup delivery with trucker and confirm timely delivery

Customs clearing

Communicating with customers on merchandise to provide accurate HTS.

Nippon Express, Dallas, TX 6/12/ 2011-4/26/2013

Import Break bulk/Customer Service

Import Brokerage

Tracking and Tracing- I track and trace shipments from point of arrival to delivery

Arrival notice turnover- receive pre-alerts from origin and turnover to brokers

Customer service

Setup Delivery

Set up and cleared inbond frt.

Nissin Customs Service, Torrance, CA- Mount Prospect, IL 2007-2010

Senior Entry Writer

Classify and process shipment clearance based on the required regulation for the merchandise.

Handle shipments from A to Z.

Data entry and monitor Importer Security Filling

Strong Customer Service skills for solving problems related to Customs and logistics delays to obtain a quick and positive outcome.

Actively resolve OGA related issues; for example any FDA Hold, detained products and refused merchandise for importation.

Provide rate quotations and assist on import inquires to and from customers.

Resolve any accounting issues and entry corrections timely.

Prepare entries released for ACH statement and license broker audit.

Ensure a 100% level of entry timeliness and accuracy with CBP.

Develop and nurtured a positive relationship with overseas agents, clients and vendors to increase sales.

MID America Overseas, Carson, CA 2005-2006

Entry Writer/Break-bulk Agent

Open and assign shipments from pre-alert received from overseas future shipments.

Email overseas on missing documents needed to process arrival notice.

Break bulk

Open and assign files for clearance.

Track shipments from export to arrival

Process and turn over arrival notice to customer/broker

Collect payment and release freight from FCL/LCL

DDP/DDU setup delivery with trucker and confirm timely delivery

In bond freight setup and submittal to customs.

Customs clearing

Classifying

Communicating with customers on merchandise to provide accurate HTS.

Barthco Int’l Los Angeles, CA 1999-2005

Entry Writer/Account Executive

Classified and processed import shipments.

Traffic coordinator and Customer Service related to import brokerage.

SKILLS

Utilized AS400 and Alliance Kewill software, Trade Point

AMS, ABI knowledge

Microsoft word and Excel, Windows XP, Windows7

10 key data

EDUCATION

Hillcrest High School, Inglewood Ca. Diploma 1998.

REFERENCE

Available upon request

Contact this candidate