import broker agent/specialists
Resume:
Diana Paredes
Las Vegas, Nevada, 89134
Email: *******@*****.***
CREDENTIAL
More than 13 years experience as Entry writer/Account Executive.
Exceptional interpersonal skills with customers, co-worker and vendors.
OGA Knowledge (i.e. FDA, USDA, DOT, FCC, EPA, F&W)
WORK HISTORY
Russell A. Farrow El Segundo, CA. 4/9/2015-07/31/2015
Customer service Imports
Import Brokerage
Tracking and Tracing- I track and trace shipments from point of arrival to delivery
Open shipments based on pre-alerts from origin and turnover to brokers
Customer service.
DDP/DDU setup delivery with trucker and confirm timely delivery
Customs clearing preparations, FDA and OGA follow ups.
Communicating with customers on merchandise to provide accurate HTS.
KWE Int’l, Grapevine, TX 4/29/2013-12/31/2014
Senior Entry Writer/Customer service
Open and assign shipments from pre-alert received from overseas future shipments.
Email overseas on missing documents needed to process arrival notice.
Break bulk
Open and assign files for clearance.
Track shipments from export to arrival
DDP/DDU setup delivery with trucker and confirm timely delivery
Customs clearing
Communicating with customers on merchandise to provide accurate HTS.
Nippon Express, Dallas, TX 6/12/ 2011-4/26/2013
Import Break bulk/Customer Service
Import Brokerage
Tracking and Tracing- I track and trace shipments from point of arrival to delivery
Arrival notice turnover- receive pre-alerts from origin and turnover to brokers
Customer service
Setup Delivery
Set up and cleared inbond frt.
Nissin Customs Service, Torrance, CA- Mount Prospect, IL 2007-2010
Senior Entry Writer
Classify and process shipment clearance based on the required regulation for the merchandise.
Handle shipments from A to Z.
Data entry and monitor Importer Security Filling
Strong Customer Service skills for solving problems related to Customs and logistics delays to obtain a quick and positive outcome.
Actively resolve OGA related issues; for example any FDA Hold, detained products and refused merchandise for importation.
Provide rate quotations and assist on import inquires to and from customers.
Resolve any accounting issues and entry corrections timely.
Prepare entries released for ACH statement and license broker audit.
Ensure a 100% level of entry timeliness and accuracy with CBP.
Develop and nurtured a positive relationship with overseas agents, clients and vendors to increase sales.
MID America Overseas, Carson, CA 2005-2006
Entry Writer/Break-bulk Agent
Open and assign shipments from pre-alert received from overseas future shipments.
Email overseas on missing documents needed to process arrival notice.
Break bulk
Open and assign files for clearance.
Track shipments from export to arrival
Process and turn over arrival notice to customer/broker
Collect payment and release freight from FCL/LCL
DDP/DDU setup delivery with trucker and confirm timely delivery
In bond freight setup and submittal to customs.
Customs clearing
Classifying
Communicating with customers on merchandise to provide accurate HTS.
Barthco Int’l Los Angeles, CA 1999-2005
Entry Writer/Account Executive
Classified and processed import shipments.
Traffic coordinator and Customer Service related to import brokerage.
SKILLS
Utilized AS400 and Alliance Kewill software, Trade Point
AMS, ABI knowledge
Microsoft word and Excel, Windows XP, Windows7
10 key data
EDUCATION
Hillcrest High School, Inglewood Ca. Diploma 1998.
REFERENCE
Available upon request
Contact this candidate