Human Resources Manager

D. Kay Davis, PHR, SHRM-CP

***** ******** **. *******, ** 48235

Cell: 313/510-0949 *********@*******.***

SUMMARY

Customer service oriented professional with backgrounds in human resources, staffing, and nonprofit. Proven written, and verbal communication skills that enhance effectiveness in diverse environments. Demonstrated excellent problem solving abilities used to transform organizational strategies into day-to-day operations. Able to influence and gain respect from co-workers, leaders, and others stakeholders, while adapting and thriving in fast paced environments.

PROFESSIONAL EXPERIENCE

Prime Team Services, Inc., Royal Oak, MI /Agency: Express Employment Professional

July 2015 – Present

Human Resources & Contractor Relations – Part-time

Respond to vendor concerns regarding 5,000 contractors’ performance and terminations worldwide

Stand-alone HR department

oOrganizational Behavior and Management to introduce best practices into the company

oCreate policies and procedures to define and solidify organizational practices

oAdvise owner on FLSA, DOL, and other regulations for compliance

oHR Administration for approx. 220 employees working in Germany

oBenefits administration to help employees understand their choices

oCreate severance and arbitration agreements to limit exposure

oUpdate employee handbook to reflect organization’s current status

oEmployee relations to understand employee issues and increase employee morale

Easom Automation (subsidiary of Lincoln Electric), Madison Heights, MI

May 2015– May 2015 (one month) temporary assignment

Human Resources Manager

Provided support for management in employment law and best practices

Handled day-to-day transactional business of the Human Resources Dept.

Investigated harassment complaints

Filed Workers’ Compensation claims

Created job descriptions

Recruiting functions

Tracked employees work hours by checking Time Clocks software

Tracked labor hours by using JobBoss software

Nirvana Teas, Southfield, MI

June 2013 to July 2015

Independent Consultant

Participated in onboarding new contractors

Advisory board – answers questions relating to operations and best practices

Customer service/Sales – greet customers to invite sampling of teas

Gonzalez Contingent Workforce Services, Madison Heights, MI

February 2011 - December 2012

Human Resources Analyst

Interfaced with client HR Manager in Toledo, OH to support approx. 180 Gonzalez hourly (UAW), and salary employees with benefits, Workers’ Compensation, and unemployment related issues

Assisted Toledo HR Manager in new hire recruiting and provided ongoing support in other areas as requested

Conducted salary surveys online and interviews with management to analyze wage information to evaluate and maintain a competitive and equitable wage program.

Developed job descriptions that ensured the standardization of quality and performance

Oversaw third party benefit administration and other responsibilities as requested

Aon Consulting (Contract position)

November 2010 – February 2011

Escort - Human Resources Department

•Scheduled appointments for candidate interviews

•Greeted and escorted candidates to their meeting destination

•Reviewed and categorized college students’ resumes for internships and open positions

PNH Consulting Group, Detroit, MI

May 2010 - June 2010 (temporary assignment)

Human Resources Administrative Assistant

•Contract position with Pontiac District Schools

•Used AppliTrack Software to monitor applications for open postings

•Compiled data for ongoing district programs such as summer school and retirement

•Answered telephone/directed calls to proper departments

•Responded to walk-in visitors in reception area

MSX International, Warren, MI

September 1999 to December 2008

Human Resources Consultant (Generalist responsibilities)

Provided guidance and functional assistance to Operations for multi-site locations comprising union and non-union facilities, hourly, administrative, and salary personnel

Translated business strategies into appropriate action plans through implementation of Succession and Strategic Planning initiatives driven by Corporate HR and Operations Management

Committee Member to review and develop On-boarding/New Hire Process, Policy and Procedures changes and Separation Process

Conducted exit interviews and presented severance agreements when appropriate

Worked with payroll to ensure proper application of state laws for multiple states

Monitored work areas to ensure compliance with MIOSHA and OSHA regulations

Maintained personnel files in accordance to city, state, and federal regulations

Represented the Company at judicial proceeding to contest unemployment claims, grievances/arbitration, and court cases

Assisted in QS 9000 and ISO Certification process to ensure quality and consistence in production

EDUCATION

Wayne State University, Detroit, MI

Master’s in Public Administration – January 2013 to present

Masters Course work in Labor Relations

Bachelor of Science in Biology

Bachelor of Arts in Sociology

Academic Award

Alfred M. Pelham Scholarship

Human Resources Certification Institute

PHR Certification

SHRM Member -National/Detroit

Current

Computer skills:

Microsoft Office Products, JD Edwards, PeopleNet, PeopleWorx, Ford Profs, Vurv, knowledge of ADP, and other software

VOLUNTEERISM

Forgotten Harvest, Oak Park, MI

November 2014 – January 2015

Wayne State University

May 2013 to September 2014

Winning Futures, Warren, MI

July 2008 to present

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