Customer Service Manager
Resume:
James Hildebrand
Assistant Manager
San Diego, CA 92102
**********@*****.*** - 951-316-7857Private
Work Experience
Assistant Manager
Home Depot - San Diego, CA
Part of the Merchandise execution team. Conducting resets and working hand in hand with both customers and Vendors to provide a great shopping experience.
Was titled department captain of millworks and was in charge of five different locations in San Diego county.
Assistant Manager
Profile
• Duties consisted of opening, mid shift, and closing manager on duty.
• In the opening shift. I would open the store and prepare the store for opening while receiving deliveries from the distribution center. And various vendors assigned to the store. While driving a team to sock and replenish current products.
• In the mid shift. I would help my team in providing great costumer service while maintaining a clean and safe place for people to shop. I also will balance the safe and maintain the proper amount of money in the registers.
• Closing shifts consist of maintaining the rotation of products making sure that we provide only fresh products for our costumers.
• Removing all the cash from the registers and counting it and balancing the cash office books.
• Inventory control. Conducting counts on various products to make sure the physical count matches the count in the computer system.
Experience
• Fresh and Easy neighborhood market
2013- present
Started as a customer associate and moved into the options program, which is than training program for new management in the first 5 months of employment. Have maintained a positive work environment with my peers and employee, while providing excellent costumer service.
Maintenance Mechanic AH-64D Attack Helicopter
US Army COB Spiecher Iraq
September 2007 to November 2008
Responsible for all aspects of troubleshooting and repair of aircraft, such as Removing and Installing aircraft Subsystems. Supervises and provides technical guidance to subordinate soldiers. Evaluates technical training program.
Production Control Clerk
US Army COB Spiecher Iraq
December 2007 to June 2008
Responsible for work orders, and maintaining inventory for assigned jobs. Ensuring the appropriate levels of stock were ordered and received. Processed over 1000 work orders in 6months.
Maintenance Mechanic AH-64D Attack Helicopter
US Army - Fort Riley, KS
July 2006 to September 2007
Duties as assigned)
Established and Implemented a 500 Hour Phase Inspection. Established and Maintained an aircraft Bench Stock (ordering and receiving parts)
Specialized Combat Training
Downed Aircraft Recovery Team Training, ULLS-E Course (Computerized Maintenance Software) Continuous Range Qualification, Combat Life Saver Qualification
Maintenance Mechanic AH-64D Attack Helicopter
US Army Illeshiem Germany
2003 to 2006
In support of 2 attack units)
Mail Clerk receiving and dispersing mail in a timely manner.
Coached Soccer and Little League Team on Post. Participated in Adult Flag Football and Softball teams.
Merchandiser
Profile
• Supervised and performed daily task of maintaining the product for the costumer to the vender's specifications.
• Supervised a team of 8 to 10 Merchandisers conducting overnight holiday resets. While conducting excellent customer service.
• Working along side product vendors on product placement and Plano grams.
• Maintain inventory for the millworks department.
Experience
Education
Diploma in General Studies
Temescal Canyon High School - Lake Elsinore, CA
1997 to 2000
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