CURRICULUM VITAE

PERSONAL DETAILS

Name: Ray S. Marshall Title: Mr

Address:

* ******* ********

Brocklesby Park

Brocklesby

North East Lincs

DN41 8PW Job Title: Estimator

Tel. Home: 014**-****** Mobile: 075**-******

Driving Licence: Full

Nationality: British

Employer: Sales (part time) Estimator

Employed from January 2014 to present

QUALIFICATIONS

Examining Board

Grade

Date Obtained

British Red Cross

First Aid at Work 4 DAY

August 09

City & Guilds

Certificate in PRV/PSV Installation & Maintenance

June 2009

Chartered Institute of Management

Certificate in Management

Mar-97

NVQ IV

Certificate in Management

Jul-98

NEBSM

Certificate in Supervisory Management

Mar-94

NVQ III

Customer Service

Apr-95

NVQ II

Customer Service

Oct-93

Chartered Institute of Water & Environmental Managers

Certificate in Regulation

Jul-01

National Water Council Leak Noise Correlation

Certificate

Electronic Pipe Locating

Certificate

Mains & Waste Leakage Control

Certificate

Water Bylaws Industrial/Domestic

NRSWA Supervisor

Certificate

CITB

Site Managers Health & Safety

Jul-04

Water Hygiene Card

N/A

EMPLOYMENT HISTORY:

From To Job Title

Sales

January 2014 Present Estimator

Watsons (Global)

August 2013 December 2013 Non-Revenue Technician Water Distribution

MWH Treatment

April 2012 August 2013 Network Technician Water Distribution

Co-Operative

July 2011 March 2012 Driver/Collector

O.N.S.

April 2011 June2011 National Census Team Member

Cap Gemini

May 2010 September 2010 Water Treatment Process Consultant

Develop Training Ltd

April 2009 May 2010 NVQ Assessor and Trainer

Kisimul School

October 2008 March 2009 Support/Carer

Anglian Water Services

January 2006 September 2008 OMC Duty Manager (Anglian Water)

October 2002 December 2005 Construction Engineer (AW)

April 2001 September 2002 Main laying/Distribution Operational

Support Engineer (Anglian Water)

April 2000 March 2001 Distribution Maintenance Manager

April 1997 March 2000 Site Manager (Anglian Water)

April 1996 March 1997 Sewerage Scheduler (Anglian Water)

October 1994 March 1996 Network Support Manager (Anglian

Water)

April 1986 September 1994 Distribution Technician (Anglian

Water)

April 1983 March 1986 Water Production Technician (Anglian

Water)

July 1979 March 1983 District Inspector (Water)

EXPERIENCE

30 years Water Operational Experience

Develop strategic metering programme for leakage control in overseas environment

Deliver OMC role in conjunction with CAPEX/OPEX targets and regulatory drivers

Support field based staff utilising operational knowledge to make robust decisions

Minimise impact of incidents

Resource/workload planning

Managing & Co-ordinating Contractors & Direct Labour Planned and Emergency Work

Liaison with Customers Domestic/Industrial

Duty Manager Standby Rota

Emergency Planning Team

Deputising for Various Manager Roles

Engineering Design Team Member

Action Plans & Risk Assessments

Maintaining Levels of Service

Mains Rehabilitation Schemes (S19)

Complex Distribution System Analysis

Water/Sewerage Scheduling Manager

Incident Room Team Leader

Deliver, observe / assess / motivate to ensure pass in NVQ II in Utility Control Centre Operations to approx. 80 candidates (AW OMC)

Deliver routine courses in mainlaying, service laying and installation techniques, Hydraulic Pressure Reduction Control and Maintenance,

SKILLS

Strong Sense of Leadership

Co-ordinating multi activities & prioritising

Flexible Approach to Working

Initiative

Oral/Written Communication Skills

Team Player

Computer Skills (Excel, Word, Digital Mapping Systems, E-Mail)

Respect of Colleagues

Objective Setting

Motivation Skills

Decisiveness

Well Organised

Sound Judgement Skills

Keen sense of Development in Skills & Personalities

KNOWLEDGE

Extensive Operational Activities Complex Potable & Non-Potable Industrial & Domestic Systems

Leakage Control & Detection

Strategic Metering Programme

Production Water Operations

Sewerage Networks

Work/Emergency Planning

Compliance of Hygiene Requirements

Customer Service

Health & Safety

Installation & Management of New Water Mains & Rehabilitation

CDM Regulations

Details of Positions held within Anglian Water

1.District Inspector

Operation of Distribution system, trunk mains, domestic and industrial, including valve operations for burst and damaged apparatus on potable and non-potable systems.

PUSWA/Utility site meetings to identify AW plant. Customer liaison i.e. on-site queries and internal plumbing work. Operation of distribution system (planned and emergency) Service repairs, leakage investigation including night tests on DMA’s. Standby duties as per roster. Certificated in National Water Council Leakage/Correlation, and Service Pipe Location.

2. Water Production Technician

Operation of Water Treatment plant including all processes i.e. filtration, chemical dosing, routine maintenance on assets and civil structures. Monitoring and adjusting as necessary potable and non potable flows and pressure, on site valve operations. Monitor telemetry alarms and respond as required. Standby duties as per roster.

3. Distribution Technician

As No.1 plus further leakage detection work in and out of hours, ownership and maintenance of pressure reduction valves in area, deputize for Depot Superintendent as required.

4. Network Support Manager

Day to day management of routine workload of depot for Distribution Technicians and Direct labour workforce, responsibilities included work planning, site audits, action plans, liaison with Humber Bank industries re potable/non potable supplies, and supervision/liaison with contractors on reinforcement of Humber Industrial system (all pipe laying and final connections on a £47 million contract)

5. Sewerage Scheduling Manager

Planning and managing all reactive and planned preventative maintenance work for mobile crews, monitoring Health & Safety, sickness and leave. Compiling analytical data for inclusion in monthly report. Maintaining accounts for rechargeable customer work.

6. Distribution Maintenance Manager

Management of Direct Labour (eight two man mobile fast response crews), Planned Preventative Maintenance Teams (six two man crews) and Logistics Staff. Maintain all aspects of distribution network. Ensure Health & Safety is adhered to.

Prepare and encourage staff through PDR process to develop skills and knowledge and provide support in a mentoring role to achieve.

7. Main laying/Distribution Operational Support Engineer Section 19

Management and liaison of Section 19 mains replacement and rehabilitation, utilising pioneering engineering methods, e.g. Scrape and reline (epoxy lining), pipe bursting, sub-coil, directional drilling and open cutting.

Mains diversions and new site mains. Authorisation of contractor track sheets. Supervision of Reservoir Security Hatch Cover Programme as per Government requirement throughout Lincolnshire.

8. Construction Engineer

Installation of new mains on and off site, liaise/manage contractors, to ensure compliance with Company specifications and CDM. Liaise with new build developer & site agents. Site audits on main and service laying & contractor hygiene as per policy and standards for water supply and hygiene (POSWSH).

9. Operational Duty Manager

24/7 frontline ownership of all Operational activities and staff on water distribution, treatment and supply works, and all staff within the operational management center to maintain 100% compliance within the relevant framework. Responsible to Director level for the whole geographical area of the Company whilst on-shift.

Utilize skills, knowledge and judgment together with various IT tools to ensure best use of resource in the most efficient and cost effective manner. Reducing re-work, and maintaining all internal and external procedures. Accurate recording of incidents, maintaining daily log for handover purposes. Monitor weather trends to ensure personnel are available if needed, and advised of storm conditions. Schedule work onto Operatives to ensure prioritization of workload. Maintain Company levels of service.

Develop (Whitwell)

I have successfully delivered in 12 months, an NVQ II course in ‘Utility Control Centre Operations’ to approx. 80 candidates, all of whom have passed the assessments. This has involved motivation of the candidates to ensure their success, good communication with all involved to update on progress, monitor to ensure any training issues were carried out, observations and assessment of candidates at their work stations to ensure they had a thorough understanding of their job roles. I have also delivered routine courses in main laying and service laying installation techniques: pressure reduction control and maintenance: overviews of water treatment and water networks (operations and management); EU skills of water hygiene and SHEAR.

Cap Gemini / Scottish Water

Assisting in providing efficiencies throughout the water treatment process streams and analysing data to provide cost beneficial savings to the company (3 month contract). Providing basic understanding of water treatment process to enable Team to make economic decisions based on practical applications. Carry out site audits to establish ‘best practise’ across the business, and advise team on findings. Assist in ‘rolling out’ efficiencies identified across the business to ensure effective and cost beneficial use of resources, reduce carbon footprint, understand ‘risk’ implications and realise company

targets.

O.N.S.

Working as part of a Team to investigate and ensure completion/compliance of non

returned documents within enumeration districts.

Co-operative

Funeral service Duties

MWH

Temporary Network Technician in water distribution working on operational issues and

customer complaints.

WATSONS (Global)

Provide expertise and knowledge to prove DMA capabilities, in order to facilitate effective leakage detection and maintenance of networks in Bahrain. Train local operatives to enhance their skill sets to enable efficiencies in water recycling/water operations.

Sales / Estimator

Measuring, Plan Drawing, Estimating and producing customer invoices.

Providing interface between business and customer, and promote sales.

29/01/2015

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