Social Service, Receptionist, Secretary

Rhonda Weitner

Cell 575-***-****

• Service- and people-oriented. Effectively identify and resolve problems using available resources. Build confidence in others. Assured, diplomatic and poised.

• Noteworthy communication skills. Interact positively with a wide range of people of various cultures and socio-economic backgrounds. Adroit at giving verbal and non-verbal feedback to encourage people to be open, to trust and to be receptive to suggestions. Skilled at negotiating conflicts.

• Prioritize workload and multi-task; flexible to changing priorities. Gather facts and supportive data to make decisions. Valued team player.

• Administrative & Clinical Procedures • Commercial & Governmental Health Insurance

• Multi-line Telephones • Financial Records & Invoicing • Staff Training & Leadership • Research & Filing • Public Relations & Customer Service • Interpersonal Communication • Pre-Admission Screenings & Coordination • Medical Records Assembly & Maintenance

EDUCATION

Master’s degree (credits towards), Capella University, Minneapolis, Minnesota, 2009 to 2011

Victim Advocacy Certificate, Colorado State University-Pueblo, Colorado Springs, Colorado, 2004

Crisis Intervention Training, Strengths-Based Training Certificate, Associated Marine Institute, Panama City, Florida, 2002

Bachelor of University Studies, Psychology/Sociology, Eastern New Mexico University, Portales, New Mexico 2000

Phlebotomy Certificate, Eastern New Mexico University, Portales, New Mexico, 1998

Notary Public of the State of New Mexico -2003 to 2015

EMPLOYMENT

The Quarters, Win Place and Show, Ruidoso, New Mexico

Server – bartender(prn) 2009 to 2015

• Take orders for food and drinks (restaurant and bar items) from customers make drinks.

• Enter items into the computer.

• Serve food and drink orders to customers along with preparing certain items for consumption. Ensure all orders are appropriate.

• Accept monies for items and enter into computer for credit cards or accept cash money and return appropriate change.

Dr. Christopher Ellis, OD, Temple, Texas

Receptionist, Assistant - Part Time - 14-28 hours per week February 2013 to June 2013

• Answer telephone lines and schedule appointments for patients along with maintaining patient files.

• Assure office instruments are clean and office is clean and presentable.

• Perform testing on optometrist instruments such as Auto Refractor, NCT and Visual Fields for patients.

• Bill patients for services rendered along with updating daily business summary sheet.

Unemployed June 2012 to February 2013

Mesilla Valley Hospital Treatment Foster Care, Ruidoso, New Mexico Treatment Coordinator - full time - 40 plus hours per week December 2010 to June 2012

• Documented interactions between resident and family members. Created and introduced community resources.

• Handled all aspects of case planning and case management including updating clinical records, complying with licensing requirements, and evaluating client progress levels.

• Played a key role in developing behavioral strategies and participating in therapeutic activities

based on client needs.

• Served as primary liaison with the school system including advocating for clients and ensuring achievement of Individual Educational Plan.

• Monitored therapeutic crisis intervention strategies.

• Played an integral role in designing and evaluating behavioral goals for all individuals.

• Results-oriented Case Manager with experience in social work including assisting adults, children, adolescents, families, and special needs populations to include at-risk youth.

• Instrumental in designing and implementing innovative modalities concerning social welfare.

• Maintained up-to-date progress notes along with individual files to guide treatment intervention. Recorded information regarding progression or regression in client’s behaviorisms.

• Ensured positive mental and physical health involving individuals and communities.

• Utilized leadership and authority in a consistent manner and in such a way as to reinforce the residential philosophy and program of the agency.

• Provided support and guidance to a maximum of eight clients while in the treatment home along with a minimum of eight adult adolescent supervisors.

• Collaborated as a member of the staff team in enforcing all regulations and procedures within the guidelines of the overall State Treatment Foster Care Guidelines in the State of New Mexico.

• Maintained contact with Judicial System along with Children Youth & Families of New Mexico regarding possible clients for agency program.

Family Pride Foundation Treatment Foster Care and Angels Watch Adoption, Capitan, New Mexico

Treatment Coordinator - Full time - 40 plus hours per week March 2007 to December 2010

Provided all the same job responsibilities as stated above with Mesilla Valley Hospital Treatment Foster Care with additional responsibilities stated below:

• Supervised and trained staff in daily job functions.

• Provided training for Treatment Foster Care parents within a group setting with a minimum of 25 hours annually.

• Provided transportation to/from appointments for clients when necessary.

• Researched and developed home studies for potential Treatment Foster Parents.

• Interviewed potential clients for treatment foster care considerations as requested by their perspective Juvenile Probation Officers and/or Judges to include juveniles out on probation and/or incarcerated.

Contact this candidate