Customer Service Administrative Assistant
Resume:
Marisol Fernandez
Property Manager / Leasing Consultant, Customer Service
Brooklyn, NY 11230
***************@*****.***
WORK EXPERIENCE
Assistant to President / Assistant Property Manager
PALM GROUP LLC - 2012 to 2015
Assisted with improving wide range of property management functions, to include primary focus on interfacing with existing or prospective tenants and delivering top-flight client service. Prepared lease and rental agreements, ensuring accuracy and completion. Performed office administration and accounting functions, including balancing accounts, collecting, recording rental payments, and data management. Communicated with property managers, company leaders, and customers on a daily basis.
Contractor - Mobile Meter Reading Department
NORTHEAST UTILITIES - 2011 to 2012
Analyzed various reports, assisted with billing, and performed various other clerical functions. Processed paperwork, coordinated workflows, administered payroll, and liaised with upper management. Developed and distributed maps and routes for drivers to help enhance overall productivity.
Administrative Assistant to the President/ Property Manager
TRYAX REALTY MANAGEMENT, INC - 2000 to 2010
Provided executive support, coordinated with field agents, and reconciled daily cash deposits. Communicated with clientele and responded to termination, verification, and suspension notices. Oversaw the safe and efficient management of NYC housing and complied with DHCR regulations. Adhered to NYC Section 8 agency policies (Department of Social Services, NYCHA, and HPD & MOD). Worked with contracted attorneys, assisted with court procedures, and negotiated payment plans. Maintained legal paperwork and court schedules while ensuring the accuracy of all documentation
Administrative Assistant - Accounting Department
GLENWOOD MANAGEMENT CORP - 1999 to 2000
Performed an array of administrative and clerical tasks in support of daily business operations. Ranswer calls and deal with packages of guest from hotel.
econciled and managed security deposit accounts for 9000 tenants and oversaw all cash receipts. Updated and utilized spreadsheets to generate accurate calculations and monthly status reports. Collaborated with executives to help calculate management fees and quarterly real estate taxes.
Sales & Management - Visual Presentation Products
DOAR COMMUNICATIONS, INC - 1992 to 1996
Communicated effectively with customers and prospective clients to promote a line of products. Established new accounts, maintained profitable relations, and successfully increases sales. Supervised a sales team for the education market and attended national industry tradeshows
EDUCATION
Sales & Marketing, Business Management, and Accounting
FIVE TOWNS COLLEGE
Contact this candidate