Customer Service Engineer

Jimmy Alfaro Zuniga

**** ****** ** *******-*

Bensalem, PA 19020 Email:*********@*****.***

Phone#215-***-****

OBJECTIVE- To obtain a rewarding and challenging position that will allow for further development of my professional skills and my extensive customer service and technical experience

BACKGROUND- Highly organized, self-motivated and detail oriented .Over 15 years of technical and customer service experience. Effective problem solver, proven leader and team player.

ROFESSIONAL EXPERIENCE

Glory Global Solutions

Field Service Technician,3-2014 to 1-2015

Field servicing machines for banking equipment’s, install equipment’s currency counter machines & cash dispensers machines & coin sorted machines & coin dispensers machines & coin scepter machines my responsibilities was do field services troubleshooting electronics & electrical repair and maintenance and pms schedule and customer service and tech support.

PROFESSIONAL EXPERIENCE Eastman Kodak Com. Inc. Field Service Engineer, 3-2000 to 3-2014 Field servicing/troubleshooting repair and maintenance & hardware and software upgrades for photo machines equipment & equipment installations for customer support of imaging & information technology equipment & Experience and inkjet cartridge refill kiosks units & Experience and Document imaging scanners i200 series scanner,i600 series scanners,i800 series scanners,i1200 series scanners,i1800 series scanners,i4000 series scanners,i5000 series scanners. EXPERIENCE Spalding Automotive Company. Machine Operator,10-1996 to 11-1999 Forklift operator,Industrial Mechanical and Machine shop Warehouse Inventory and Supervisor experience shipping and receiving and customer service. EDUCATION Costa Rica High School and San Jose Costa Rica Course of study: Microsoft Certified Systems Engineer Graduated: 1990 Instituted Technology Costa Rica University, 1993 Skills Computer Work,troubleshooting electrical Problems, computer problems and hardware and windows installations and upgrades, repair and maintenance of imaging & information technology equipment, technology in network scanner printer image, ware house inventory skills forklift operator shipping and receiving skills, customer and tech support skills over 11 years and electronic skill and I speak two languages English and Spanish. REFERENCES Available Upon Request

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