Customer Service Sales

Mehdi Motesharrei

***-*** ***** ****, 647-***-****

Toronto, Ontario, Canada ******.***********@*****.***

Account Manager- Major Fleet Accounts

QUALIFICATIONS& HIGHLIGHT SKILLS:

More than5 years experience in account and territory sales management, and more than 2 years experience in selling medium and heavy duty trucks and construction machinery to governmental organizations.

Excellent management skills in destitution setup, sales network and holding regular connections and meetings with related departments to search about new business, marketing and updating customers’ databanks.

Able to establish a long term relation maintain customers towards business sustainability

Strong analytical skills in sales-marketing and outsourcing with accounting background

Highly motivated, team player with strong interpersonal skills and can work independently

Strong problem solving and conflict resolution skills with attention to details.

Proficient in MS Office (Word, Excel, Power Point), Internet/Outlook, E- marketing, E- sourcing, etc.

Experienced in exporting Polymers granular as the raw material.

PROFESSIONAL EXPERIANCE

ACCOUNT MANAGER, Petrochemical Kala Commercial Company International (PKCCI) Tehran, Iran Feb, 2013- Sep, 2015

Established the international selling of “Polymers” and increased the quantity of good sold from 0 to more than 10,000 tons per month.

Prepared annual sales plan to make the highest sale, best quality supporting the existing customers and planning to search and implement new business and communicated with suppliers.

Cooperated with marketing department to search for new markets, presenting company, products and services to potential customers.

Responsible for keeping in touch with existing customers and brief them on new products and services as well as analysing and preparing their requirements.

Coordinated with other departments

Supervised a team of 5 both local and international staffs.

Researched economically trends and use statistical formulas to predict the market future and use the results in business activities.

ACCOUNT MANAGER, Pars United Motors (Exclusive Representative of a British constructive machinery company with “JCB” brand) Tehran, Iran Oct 2008 - Jun 2013

Contributed to expand the international business by increase10-15% in revenue.

Prepared annual sales plan to make the highest sale of construction machineries and related spare parts with consideration the best quality supporting the existing customers and planning to search for new customers to implement new business.

Responsible for keeping in touch with existing customers and brief them on new products and services and analysing their requirements.

Sold construction machinery and related spare parts such as” Miniloaders, Excavators, Loaders, etc” to municipalities and other governmental section as well as the private sectors via tender and/or directly.

Supported the all types of spare parts, equipments, accessories and periodical maintenances and after sales services to the main customers such as municipalities.

Welcomed and consulted with new customers to find the most compatible products and services with their requirements and made a long term relation with them

Saved the old customers with making connection with them and listening to their complains and hold special meeting with them and found the best solution to solve their problems.

Received reports regarding the quantity and quality of stocked goods and taking necessary actions on them.

Managed the shipping, custom clearance and receiving imported machinery and the spare parts.

Negotiated and finalized sales price of more than50 machineries and more than 60 containers of spare parts per year with customers. (60*40" FCL)

Responsible for all related contracts with procurement and sale procedure.

Bank Customer service, Bank Meli Iran (BMI) Tehran, Iran Oct, 2000-Dec, 2008

Accepting customers’ deposits, cashing their cheques, …

Giving basic consultancy regarding the loans to customers

Giving full information and consultancy regarding the opening accounts to customers.

Opening all kinds of bank accounts for customers

EDUCATION

BA in Economics, Shahid Beheshti University of Tehran, Iran Sep, 1989-June, 1994

References available upon request

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