Sales Management

Rakesh Kumar Functional Consultant (S&D)

Current location Singapore

Email *******@*******.***.

Phone +65- 84594628

CAREER HISTORY:

A competent and experienced project / program with over 11 years’ experience in managing multi-disciplinary teams of varying sizes and complex programs of work. Has the ability to build strong relationships with all stakeholders and to turn proposals into reality. Especially successful in management roles that demand rigor, a high level of drive and dedication and a focus on delivering business outcomes through the use of methodologies.

More than 8 years of proven experience in Software Engineering involving Analysis, Design, Development, Coding, Conversion, Validation, Testing and Debugging for ERP products, Working with IBM India client Johnson & Johnson for their customization, Implementation /Integration and day to day Production Support

Worked with Oracle client Harper collies for their customization and day to day Production Support. I was worked as Techno-functional consultant.

Worked with Client JNJ for their SAP Integration with JDE ERP with various functional setups. Expertise in the IT industry involving ERP, Sales and Distribution module.

Currently working with Client Baxter Healthcare for their JDE ERP Implementation with various functional setups. Visited APAC Baxter office onsite to understand business process and Implemented.

Employment Chronology

Zensar Technology Pte ltd, Singapore Oct 2014 – Till Date

(Implementation Lead & business Analyst)

IBM India (Kolkata) JAN 2011 – Oct 2014

(Functional Lead & Offshore Delivery manager)

Oracle India (Bangalore) OCT 2004 – Dec 2010

(JDEdwards ERP Apps sales & Distributions)

THOMSON-Digital (I) LTD, Noida Nov 2003 – Aug 2004

(System Analyst Software Development)

Experience : 11 Years.

Present Designation : Working as Business Analyst in Baxter HealthCare for ERP implementation and integration.

Oracle certification JD Edwards Enterprise One 9.0 Distribution Implementation Specialist Certified.

Education

1.Master in Computer Application (MCA). (2003)

2.Bachelor in Computer Application (BCA) (2000)

3.Advance Diploma “A” LEVEL Certification (PGDCA) (2001)

4.DOEACC “O” Level Certification (1998)

FUNCTIONAL SKILLS (JDEdwards EnterpriseOne – Sales & Distribution)

Complete Order To Cash

Procurement Management

Inventory Management

Master Data including Address Book, Customer and Supplier Master Insights

EDI Processing

Understanding of Pharma Industries(Wored with J&J and Baxter Healthcare)

TECHNICAL Overview in JDEdwards EnterpriseOne

Know the Design Structure in JDE

Technical Knowledge of C Business function, MBFs and NER works and plugged in JDE

Good Understanding of Report Designing and Application Designing

Excellent in analyzing logs

PROFESSIONAL EXPERIENCE DETAILS.

Company: Zensar Technology Pte Ltd, Singapore

Period: Oct 2014 – Till Now

Position Held: Sr. Business Analyst

Client: Baxter Healthcare (Asia) Pte Ltd.

Project : Implementation and Integration of JDE 8.12 in SCM module for Baxter Healthcare (Asia) Pte Ltd Singapore, Malaysia, Japan, Thailand, Hong Kong, Taiwan, ANZ and APAC countries.

Gambro Current system use SAP ERP, need to Study Current system and Gather requirement, Implement JDE 8.12(replace SAP) and then Integrate JDE with Baxter system.

B4One is a global Enterprise Resource Planning (ERP) project that will upgrade the JD Edwards software programs currently used in Finance, Supply Chain and Manufacturing functions,Equipping employees with new and enhanced system functionality and capabilities, to improve Baxter's ability to serve customers and support future business growth.

Technical Services system Used GFS/GSP Seibel and Integrate with JDE for Complete OTC process.

Country Implemented:

Baxter Healthcare Malaysia : 3 Month: Visited Kuala Lumpur Prepare Requirement document and Design Business Process and Implement/Integrated JDE 8.12 OTC process and Technical Service process.

Baxter Healthcare Hong Kong : 3 Month: Worked with Honk Kong team to understand business process and User Training.

Baxter Healthcare Taipei : 3 Month: Worked with Taiwan Team and Prepare Business Process flow.

Baxter Healthcare ANZ, Sydney : 3 month : Worked with Australia & New Zeeland Team to Implement JDE order Management and Technical Services Process.

My Role

1.Requirement Gathering, Gap Analysis, AS IS and To Be process.

2.Overall understanding of the Business process and Retail Operations.

3.Functional Design

4.Configurations and testing the system & User Training.

5.Organizing meetings for all of above and get the approvals and sign off from client.

6.Integration designs for various surrounding system.

7.EDI integration design with GFS system for Technical Service system.

Company: IBM India, Kolkata

Period: Jan 2011 – Oct 2014

Position Held: Team Lead

Project: A J&J JDE ERP Development Division

Organization: This unit of Project did for J&J client US for their SAP-JDE ERP integration, Implementation and IT Maintains.

DePuy Spine would like an application that can track inventory allocation and moves at the Territory/Distributor sub-locations. The Distributor offices have limited tools to effectively manage the case scheduling and inventory management processes. Processes vary from one distributor to another making in-house inventory management difficult and time consuming.

Depuy Spine currently has approximately 30 distributors and 129 sales reps that manage $860M at list, in field inventory (consignment). The Distributors are not DePuy employees, but they serve as the channel to provide inventory to DePuy customers.

Project 3rd Party Account: The purpose of this interface is to receive the delivery information from OTC SAP wM and populate the data in JDE IDD26 staging table.

The integration is being enhanced to process the 3pl account detail that will be sent from OTC/SAP.

It includes deliveries on :

Regular Domestic and International Sales Orders

Affiliate Domestic and International Sales Orders

Express Care Orders

Field Consignment fulfilment and delivered orders

Orders for capitated kits

Orders to Inhouse accounts, distributors without AR

Vendor Ship products orders

Orders on Hold and Blocks

DePuy Synthes /Project Legal Entity: A new sales commissions platform will be implemented across DePuy Synthes to provide the flexibility required to support a variety of commission’s plans and cross selling among different companies of DePuy Synthes. The new platform will:

Reduce manual efforts of administering commissions.

Provide a platform for consistent process across the DePuy Synthes franchise to leverage best practices.

Improve compliance and audit features for supporting commission calculations.

My Role

Implementing and deploying ERP software systems SAP -JDE.

Functional design for JDE –SAP Integration point.

ERP experience includes supply chain finance business intelligence CRM Exposure in SAP and JDE Implementation.

Change control and configuration management holding weekly internal and external meetings on progress.

Working on SAP Sales Process and JDE sales process to have successful Integration.

Single point of contact for all communications between the customers, developer managing staff to ensure that all milestones are achieved within the agreed timeframes.

Ensuring effective quality control processes are in place to monitor deliverables produced.

Maintaining client relationships.

Responsible for identifying, analyzing, measuring and managing project risks.

Assisting the technical team in their design and development tasks

Company: Oracle India, Bangalore

Period: OCT 2004 – Dec 2010

Position Held: Application Engineer

Project: JDEdwards ERP Development Division

Organization: This unit of the oracle is engaged in the customer support development for the existing releases of JDEdwards and also in the new release planning and development. As a senior Member and then as a mentor, I take pride in being part of the team that achieved this and made this unit a success from the very inception in India.

My Role

I coordinate between the customers, Global Support Division, Escalation Managers, Indian and the US development teams and Quality engineering team. The key responsibilities include attending the customer issues, high profile customer escalations, tracking the status of the work, clarifications and reviews for the team.

Major Customer Go-Lives 24x7 Support and multiple critical and escalated customers have been helped out while their business monetary transactions were fully dependent on the speedy solutions provide by my team.

Creating subject matter expertise, conducting trainings for new employees and coordination between different geographical offices.

To design, program, test/debug, implement and support Business Software Systems to leverage my hands-on analytical/technical skills and knowledge of advanced technologies to design, develop and manage applications that will have a positive impact on my Customers' Business Process.

Handling customer issues & escalations, setting up & managing expectations Interactions with Global Support Center representatives & Critical Accounts around the globe and keeping them informed on the status of customer issues.

Strategic planning of future releases of the product Building ownership of the product in India, thereby enabling transition of Support Development from US to India.

Area of Focus

Product Enhancements, Time and Effort Estimation, Project management, business process analysis and design - detailed analysis of business processes and Legacy system design.

Managing the day-to-day business in the supplier relation management and pricing modules in the support development division of JDE in Bangalore.

Sales Order Management (Order entry, order processing), Advanced Pricing, EDI Processing, Inventory Management, Configuration of Advanced Transportation, Sales and Inventory processes.

Software Analysis and Design - due to the requirement to replicate much of the existing system functionality into JDE, many software enhancements were made. As a result of this I completed functional specifications and JDE Software Action Requests.

Company: THOMSON Digital (I) LTD, Noida

Period: Nov 2003 – Aug 2004

Position Held: System Analyst

Organization: Thomson Press is a multinational company having clients in India, United States, The Netherlands, UK, Australia and many other countries. The Company is involved in the field of very high quality Typesetting and Electronic Publishing of Scientific Articles, Journals, Books, Research Papers, Conference proceedings, etc.

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Project

Thomson Electronic Editing System (Nov 2003 – Aug 2004)

TEES (Thomson Electronic Editing System) is a MS-WORD based application.

It is intended to automate the various processes like automatic structuring of doc file including tabular and mathematical content, general editing procedures. It converts RTF file into a XML file conforming to a Document Type Definition (DTD).

This rule based automated system enhances the productivity of end user. Intelligent agents (IA) are added inside the core VBA module, which drives the subsequent other agents to achieve a particular task. Advanced pattern matching algorithms are used to provide inputs to the IAs. Styling properties of MSWord is extensively used to identify the components of compound documents. Identification of components is achieved through pattern matching techniques in conformance to the specific standard of input materials and reference look up tables.

Generated XML was published on web using XSL.

My Role

Technical co-ordination.

Requirement Study and Analysis.

Designing and development of various modules.

Tested different modules and their functionality.

Personal Details

Date of Birth : 01st March 1979.

Sex : Male

Marital Status : Married

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