Customer Service Sales

Profile

Motivated, personable business professional with a talent for quickly mastering technology. Accustomed to handling sensitive, confidential records. Flexible and versatile, able to maintain a sense of humor under pressure. Excellent team-building skills. Service Excellence and Diversity Training

Skills Summary

FAS Asset Accounting Version 2002.1.1 (Best! Software)

Great Plains 9.00

FRx 6.7.4031, FRx Webport

e-automate 8.5

SalesScorekeeper

Seagate Crystal Reports For Best! 8.0.1.0

Quickbooks Enterprise 14

MAStermind Business 6.30

Sherpa Compass CRM

CRT: AS/400 Network

Power Campus 6.34

Ceridian/HR 7.4.1, Web Based

AD Payroll

Encoding Machine

Panini Check scanner

Pitney Bowes Postage Machine

Employment History

Edwards Business Systems - Reading, PA Jul 2015 – Oct 2015

Billing Manager

Oversaw Billing staff of 9

Established, implemented and maintained processes and procedures to streamline workflow

Audited all maintenance and equipment billing

Assisted Sales Reps to assure orders submitted were correct

Provided analysis of accounts to customers

Worked with leasing company on lease adjustments and buyouts

Made sure all equipment/contracts and renewals were billed by month end cut off

SafetyCare Technologies LLC - Reading, PA 2013 – 2014

Accounting Supervisor/Controller

Oversaw Accounting staff of 4 for AP, AR customer service and collections

Prepared and analyze yearly budget

Prepared monthly financial statements

Established, implemented and maintained processes and procedures to streamline workflow

Headed up conversion of MAStermind to QuickBooks

Headed up conversion of automating inventory controls

Ordered product for inventory, reconciled physical inventory count to book count

Provided sales to new or current customers for additions or upgrades to their systems

Employee searches, interviews, new hire training, UC claims, audits, updated handbook

All duties included in Financial Accountant section

Financial Accountant

Month End Closing

Billing

Payroll

Assisted President and CFO with any financial or HR projects

Account reconciliations

Banking and Wire transfers

Albright College - Reading, PA 2003 – 2012

Accounting Assistant

Assisted Associate Controller and Senior Accountant

Processed journal entries, account reconciliations

Prepared and reconcile all monthly budget, detail financial and forecasting reports

Assisted in yearend audit

Maintained records for sub-company (lease/real estate),

General clerical duties, provided backup for payroll clerk and cashier

Prepared and analyzed yearly budget for the College

The Bachman Company - Wyomissing, PA 1996 – 2002

Treasury General Accounting Staff

Applied cash received to customer accounts, prepared daily bank deposit

Followed up on accounts receivable discrepancies

Ran daily reports, assist in yearend audit

Customer service, collections

Maintained all aspects of the fixed assets (construction in progress, setting up assets, sales, disposals, monthly depreciation, yearend audit reports, account reconciliations, journal entries, coding invoices)

Preparation of distributor contracts for route sales

Maintained registration, insurance, and sales of all company owned vehicles

Handheld computer maintenance, purchasing of handheld supplies and office equipment

Education

Albright College - Reading, PA

Bachelor of Science Accounting, August 2011

Alvernia College - Reading, PA

Accounting Major, 1997-2000

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