OLLICE CHESTER

*** **** **** *** **, Columbus, GA 31907 • H: 706-***-**** • C: 706-***-**** • acse01@r.postjobfree.com

CERTIFICATIONS

A+ Certified, Network+ Certified, Security+ Certified, MCP, 35 wpm, customer support skills

Microsoft Certified Professional (MCP)

PROFESSIONAL SUMMARY

Experienced System Administrator committed to maintaining cutting edge technical skills and up-to-date industry knowledge.

SKILLS

Windows and Linux

Excellent problem-solving abilities

System upgrades

System backups

Data backup and retrieval

Remote access technology

PERSONAL INFORMATION

Experienced in configuring and maintaining Windows Server 2003 and 2008, experienced in MAC operating systems,

Strong analytical and problem-solving skills, excellent help desk and customer interface skills, knowledge of Linux based

operating systems, willing to relocate.

ADDITIONAL INFORMATION

Desktop Imaging, experienced in Active Directory, Active Secret Security Clearance, Information Assurance Security

Officer, experienced in configuring and maintaining Windows Server 2003 and 2008, experienced in MAC operating

systems, Strong analytical and problem-solving skills, excellent help desk and customer interface skills, knowledge of

Linux based operating systems, willing to relocate.

WORK HISTORY

SCA Electronic Maintenance Tech 2

Computer Science Corporation - 6325 Jamestown Road Fort Benning, GA 31905 08/2014 - Current

Maintain, repair, troubleshoot, modify and install various types of electronic equipment and related devices such as

electronic transmitting and receiving equipment (e.g., radar, radio, television, telecommunication, sonar, and navigational

aids).

Apply technical knowledge of electronics principles in determining equipment malfunctions, and repairing equipment to its

normal operation.

Applies skill in restoring equipment operation, evaluates performance and reliability of prototype or production mode.

Recommend changes in circuitry or installation specifications to simplify assembly and maintenance.

Perform electrical/mechanical adjustment, remove and replace failed components, and make repair on LRU equipment.

Fix and repair computers.

Document all maintenance actions by inputting data in Maximo.

Implemented company policies, technical procedures and standards for preserving the integrity and security of data,

reports and access.

Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

Implemented company policies, technical procedures and standards for preserving the integrity and security of data,

reports and access.

IT Support Technician

Elwood Staffing Services/Daedong Hi-lex - Cusseta, AL 06/2014 - 08/2014

Responsible for Project Management of all IT-related Projects on-site.

Developed Plant-wide Manufacturing Execution System in coordination with Technical Engineering Department.

Maintained local area network infrastructure, including routing/switching equipment, ASA Device, windows servers, VPN

configuration (offsite and site-to-site) with guidance of Regional IT Manager;.

Maintained and Improved Just-in-Sequence (JIS) data exchange and business process coordinating with third-party

programming company and customer IT staff.

Monthly reporting to management on goals, action items, and progress of IT-related projects.

Implemented company policies, technical procedures and standards for preserving the integrity and security of data,

reports and access.

Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company

efficiency.

System Administrator/Application Support Analyst

SEAM Auto Group - Columbus, GA 11/2011 - 09/2013

My job at SEAM Auto Group has me supporting users at five dealerships from Georgia, Alabama, and Florida.

This job has me install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories,

storage, etc.

in accordance with standards and project/operational requirements.

Other system administrator responsibilities has me doing regular maintenance on the server and patching when

necessary.

Other responsible have me performing daily backup operations, ensuring all required file systems and system data are

successfully backed up to the appropriate media, recovery tapes or disks are created.

Perform preventive maintenance on equipment, troubleshoot, and repair equipment as necessary.

Create, change, and delete user accounts per request and provide Tier III/other support per request from various

constituencies.

Investigate and troubleshoot issues along with repairing and recovering issues from hardware or software failures.

Diagnose, isolate and de-bug software problems and perform problem resolution.

I also have to apply OS patches and upgrades on a regular basis, modify, install and prepare technical documentation for

system software applications.

Often I perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Configure CPU, memory, and disk partitions as required.

Part of my job had me maintaining and troubleshooting electronic equipment for service technicians.

My duties have me supporting networking printers, putting them on the system, giving them IP addresses.

Often times I have to reimage computers that have corrupt hard drives.

Being the system administrator has me providing support for LAN/WAN problems.

Our phones are done thru VOIP so I have to check and make sure the PBX box is working correctly.

When we have problems with our third party vendors software or hardware, The job has me troubleshoot the problems with

the vendor related software.

Managed firewall, network monitoring and server monitoring both on- and off-site.

Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.

Coordinated with systems partners to finalize designs and confirm requirements.

Computer Support Analyst 4

BAE Systems - Fort Benning, GA 01/2009 - 04/2011

My job has me supporting 50-75 users on Kelly Hill and Main Post.

My job also has me providing staff and users with assistance solving computer related problems, such as malfunctions

and program problems.

Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer

programs and systems.

Determine computer software or hardware needed to set up or alter system.

Perform preventive maintenance on equipment, troubleshoot, and repair equipment as necessary.

Recommending new equipment or software packages.

Other responsibilities have me logging into the user computers as the administrator to download drivers, network printers,

performing analysis of operations error, tracking the status, resolving problems and recording solutions.

It also requires me to set up new users email accounts.

I'm also the IASO(Information Assurance Security Officer), so I have to make sure to train users on how to work computer

systems and programs.

Another one of my tasks are to make sure everyone has completed their Information Assurance class.

I also have the task of making sure every user has the proper credentials to get on the NEC network.

I'm also the alternate Sr.

WMMS administrator.

When the primary WMMS administrator is out I have to take over her duties.

I have to make sure that all users have no connectivity issues and make sure all updates and patches are push down the

I work from home, and what I do is go on Qualxserv's website portal and see what jobs are posted for me to do that day.

My duties consist of operating the system and resolving common errors.

Making sure the information on the server is replicated twice a day using Microsoft SQL Server 2005.

users.

I'm also the SAMS administrator.

Since our box is not a live box I have to manually update and install the patches and MMDF.

Recommended network security standards to management.

Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.

Consistently met deadlines and requirements for all production work orders.

Computer Technician

QualxServ - Columbus, GA

My job at Qualxserv is a part-time job.

Then I call up the customers and set up a time to work on their computer or laptop.

All of the computers I fix are Dell computers.

I have all the basic dell certifications for desktops and portables.

My job requires me to have customer support skills to communicate with the customer.

The job requires me to fix and repair computer components.

Troubleshoot complex hardware or software problems.

EDUCATION

High School Diploma:

Kendrick High School - Columbus, GA

02/2006 - 01/2009

1999

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