Customer Service Technician
Resume:
illiam D. Rodriguez
**** *. ****** **** 773-***-****
Chicago, IL 60639 ***********.**@*****.***
Profile
Experienced professional Automotive Service Technician with the motivation, desire, knowledge and skills required to diagnose and repair malfunctions in complete mechanical systems.
Education
Universal Technical Institute (UTI)-Glendale Heights, IL
Automotive Technology -Diploma UTI Graduation Date August 24,2007
Courses
Automotive Engines & Repair
Power & Performance IA
Power & Performance IB
Power & Performance II
Fuel & Ignition Systems
Drivability & Emissions
Automotive Power Trains
Brakes
Climate Control
Automatic Transmission
Electronic Fundamentals
Electronic Technology
Professional Applications
Advance Diagnostic Systems
Automotive Undercar
Professional Service Writing
Electronic Diagnostics
Lake View High School, Chicago, IL -Diploma Graduated July 2006
Employment
Lexus of orland Technician 3/12 - present
Engine diagnostics
Timing Belts
Water pumps
Recalls
Engine and Transmission R&R
Lexus Certified Technician
Chicago Northside Toyota Semi-skilled Technician 1/10-2/12
Change oil & replace filter
Install Tires
Computerize Wheel Balance
Computerize Wheel Alignment
Brake Services
Scheduled Maintenance Services
- Coolant
- Transmission drain/refill
- Differentials
Suspension work
Timing belts
Tune ups
Water pump, thermostat, radiator hoses
Electrical
Midtown Toyota Auto Group Semi-skilled Technician 1/08-1/10
Change oil & replace filter
Install Tires
Computerize Wheel Balance
Computerize Wheel Alignment
Brake Services
Scheduled Maintenance Services
- Coolant
- Transmission drain/refill
- Differentials
Warranty Services
Pep Boys Auto, Chicago, IL Mechanic 6/06-1/10
Install Tires
Change oil & replace filter
Brake Service
Suspension Service
Charging Systems
Some Diagnosing
Rave Sports, Chicago, IL Sales Associate 3/05-03/06
Sold merchandise to customers
Stocked merchandise onto shelves and maintained shelves
Provided quality customer service
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