DIVYA SINGH
**********@*****.***
** ***** ** ******* ********** and Process Consultancy
PMI certified Project Management Professional (PMP)
QAI Certified Software Quality Analyst (CSQA)
D&B Certification in Financial Markets and Securities
Expertise in following area
Risk Management– Business Continuity Planning, Disaster Recovery, Compliance
Mergers and acquisitions
Systems security e.g Financial Payment systems security
Project implementations
Process consulting – measured and metrics oriented
Domain experience – Financial (legal & compliance, credit appraisal, Prime brokerage, Payment systems, KYC), Healthcare (claims, statements), Logistics
Soft skills Summary:
Strong Consulting Skills for business interfacing.
Excellent communication skills for both technical and non-technical audience.
Capable of successfully managing and leading cross functional and geographically remote teams
Excellent interpersonal skills with the ability to influence team members, management and external groups.
Team player and self-motivated individual, capable of producing high quality work.
Organized, autonomous and detail oriented with the ability to work within a constantly changing environment.
Strong understanding of quality assurance and quality control within software development lifecycle methodologies.
Selected Experiences - Summary
Fiserv Duration : 5 Years
Role: Project Manager
Managed IT Risk- implemented Business Continuity Planning and Disaster Recovery across organization
Implemented cross-functional projects of revenue of the order of 12 million – managing scope, schedule and quality
Managed user acceptance
Ensure effective communication at all stakeholder levels
Managed multi-functional and geographically remote teams
Handle inter-functional conflicts and help the teams collaborate
Reported to Chief Information Officer (CIO)
RBS Citizens Bank - Rhode Island Duration : 2 Years
Role: Project Manager
Worked in PMO providing project management guidance to projects across organization
Managed implementing IT security in 70+ payment systems
Conducted JAD sessions during requirement capture as lead BA
Reported to head of Enterprise Technology Systems
Legal and Compliance in UBS - Stamford, CT & Prime brokerage in UBS - New York Duration: 2 Years
Managed SOX compliance as part of Legal and ESSOC IT initiative
Worked as release manager ensuring compliance to regulations
Overseen IT migration during mergers
Planned and implemented Rollback, Business Continuity and Disaster Recovery
Infosys Duration : 7 years
Project Manager and Process consultant
Worked for many financial, telecom, and logistic clients of Infosys.
Created framework for program governance and compliance of Single Euro Payments Area regulation (SEPA) solution in European banks
Implemented credit appraisal system for European bank
Worked as software quality advisor to Infosys and its clients in implementation of and compliance to Capability Maturity Models (CMMi)
Conducted quantitative project management using metrics for performance measurements
Mentored project managers in implementing project processes and best practices
Provided organizational process trainings
Conducted Risk Management - Performed risk analysis for projects and evaluated exposure and advised mitigation.
Conducted internal project assessments, reviews and coordinated external audits.