Human Capital Mgmt Consultant HR Analyst Project Specialist HRIS
Resume:
Hayley J. Williams, PHR, CHRS
Atlanta, GA
acsdxc@r.postjobfree.com
Certified Professional in Human Resources with direct industry knowledge in the following areas:
HRIS system management and setup, employee benefits, annual enrollment planning and execution, ADP payroll administration, ADP time and attendance software, carrier and payroll connections, recruitment, performance, SASS, client retention methods and the relationships that are required to keep all of these pieces moving in sync
PROFESSIONAL EXPERIENCE
Automatic Data Processing (ADP) 12/07 to Present
Human Capital Management Consultant (June 2015 – Present)
Manages the client implementation process Develops and maintains effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience.
Tasks: Conduct project initiation activities; Establish and manage activities towards project milestones independently or in conjunction with PM; Determine optimal conversion methodology and then document and delegate the accurate and timely conversion of client's data to the Data Conversion Services team; Build client control information; Oversee integration to both ADP and Non ADP systems; Assess the ideal conversion method; Guide client and/or team on functional design and integration into client's infrastructure Consults with client to guide client's pre- and post-implementation testing of workforce management solutions; Monitor system testing during conversion ensuring accuracy; Customize ADP products/services or modules to meet client needs by understanding the Client's internal business needs, the Consultant then makes recommendations and provides solutions to meet these needs.
Project Services Specialist (January 2012 – June 2015)
Identify and develop project plans for projects that might include: acquisitions, mergers, spins, at risk clients, recruitment reimplementation, performance management, SASS integration, GL updates, system configuration and standardizations
Tasks: Monitor project progress and provide regular updates to the client and vested internal stakeholders; determine the components of the project and prepare a project plan and scope of all required activities, including involving all ADP Business units whose assistance may be required; perform testing and validation as required; Resolve any problems or issues that may arise throughout the project; support clients by supplying resources such as documentation and training; review current utilization of related ADP products and client knowledge; make recommendations for changes that might be needed in those processes; prepare project plan to implement recommendations.
Accomplishments: Member of the ACA Taskforce; Screening and Selection SME; Heart Walk Team Captain
Open Enrollment Specialist II (March 2011 – January 2012)
Tasks: host kickoff calls and create documented project plans and OE Kits for each client OE project; oversee carrier and payroll connection updates; design plan setup within the ADP Workforce Now platform for each client’s needs; update client corporate structure within the suite of ADP products as needed; create validation documents and summary for clients sign off; assist with Post Implementation projects that might include additional company codes, acquisitions, mergers and one off benefit plan creation/update requests; as a level II, add vital input in regards to standardizing procedures and documentation for the team and other support individuals
Accomplishments: Member of ONYX team tasked with implementing new CRM system, documenting processes and training teams for rollout; member of ADP Local Diversity Council; Heart Walk Team Captain
Open Enrollment Specialist I (December 2009 – March 2011)
Tasks: host kickoff calls and create documented project plans and OE Kits for each client OE project; oversee carrier and payroll connection updates; design plan setup within the ADP Workforce Now platform for each client’s needs; update client corporate structure within the suite of ADP products as needed; create validation documents and summary for clients sign off; assist with Post Implementation projects that might include additional company codes, acquisitions, mergers and one off benefit plan creation/update requests; work with teammates to create SME documents and document best practices for client processing
Accomplishments: Member of the 2009-2010 ADP Local Diversity Council; member of the Sherman Committee to identify training needs for new rollout; member of Innovations committee created to provide leadership to enhance employee workplace experience and service offering to our clients; created training plan and related documentation and traveled to Pune, India to train offshore associates; Heart Walk Team Captain and Office Co-Champion
Benefits Representative (December 2007 - December 2009)
Tasks: Lead Benefits Representative (total client employee headcount of 6,000+); train benefits reps client benefit plan rules and benefits processing; SME for benefits processing, invoice reconciliation, and customer service; maintain relationship with the client, acting as liaison between HR and the benefit carriers; backup representative for 20+ clients daily for phone enrollments and the processing of life events; develop client and internal employee communications
Accomplishments: Member of the ADP 2008-2009 Local Diversity Council responsible for helping to lead the Southeast in regional diversity initiatives; member of Innovations committee created to provide leadership to enhance employee workplace experience and service offering to our clients; member of Pikes Peak Committee to identify training needs for new rollout; member of ADP Local Diversity Council; assisted training department in creating a new team curriculum for on-boarding; Heart Walk Team Captain and Office Co-Champion
CD Group Inc. 02/07 to 12/07
Human Resources Administrator/Contracts Administrator
Tasks: Candidate travel; offer letter creation and delivery; new hire travel and relocation services; new hire orientation and on-boarding paperwork; benefits liaison; client contract creation; expense processing for employees
Accomplishments: Responsible for the setup of new ADP HRIS program implementation; created mobile phone user consolidation and comparison system to reduce company costs; created office vendor comparison system to reduce company costs
US Lumber Group 04/05 to 02/07
Product Managers Assistant & Multiple Reload Coordinator
Tasks: Assist buyers with purchasing, product level monitoring and sales; track daily activities for 5 reloading centers across the Southeast; aid in IT administration needs; accounts receivable and expense reimbursement for the HR team
Accomplishments: Gained advancement by being assigned to the purchasing of multiple products weekly; assisted in the creation of a company wide price book in Excel
Zyman Group, LLC. 03/04 to 04/05
Accounting Clerk/Office Manager
Tasks: Coordinate travel for executives; organization/ordering of supplies; vendor relations; assist HR with administrative activities; manage seating and organizational charts and phone lists; catering coordinator; corporate party coordinator
Accomplishments: first Contact for Local & Geographic Expansion of Corporate Offices
EDUCATION
Professional in Human Resources (PHR) Certification – Attained 06/30/09; Recertified 2013
Certified Healthcare Reform Specialist (CHRS) Certification – Attained November 2015
Gainesville College – College credit while attending High School - 98-00
Georgia Southern University – Medical Technology 05/00 – 12/01
TECHNICAL EXPERIENCE
ADP HRB, ADP PayX, ADP EZLM, ADP Workforce Now v2-v7, Clarify, DASH, eStart, Siebel CRM software, ONYX CRM, Oracle Partner Network, Oracle PeopleSoft, Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes, SASS
COMMUNITY INVOLVEMENT
Atlanta Chapter of Women in Electronics, Women in Technology International, American Heart Association Heart START Walk, Susan G. Komen Breast Cancer 3day, Atlanta Breast Cancer 2 day, Share Our Strength’s Atlanta Chapter, Donate Life, Hands on Atlanta, Alpha Omicron Pi Sorority, East Lake Community Garden Volunteer
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