Nancy L. Castro
Tampa, FL *****
********@*****.***
Accomplished Administrative Projects Manager with 15+ years’ experience instituting organizational strategies and measures for continuous improvements and efficient operations. Self starter who meets project deadlines and requirements while performing multiple tasks within a fast paced environment. Respond rapidly and appropriately to changing circumstances, evaluate problems, make astute decisions to effect positive change and refocus on new priorities. Thrive as a team player. Outstanding interpersonal communication skills; quickly establish rapport with clients, vendors and employees.
SKILL SUMMARY
Excellent analytical and problem solving skills
Advanced computer skills, MS Office (Word, Excel, Power Point, Outlook, Visio, Project, SharePoint, etc.)
JD Edwards, Peachtree, QuickBooks, ADP Payroll, Recruitmax, PeopleSoft,Advanced in Internet/ Social Networking
Maintain courteous, professional and effective working relationships with employees at all levels of the organization
Ability to prioritize and multitask in a high volume environment
Functional knowledge of managing research for specific projects or on requests
Ability to work with minimal supervision or management
Demonstrate excellent people skills with the ability to work all levels of an organization
Strong teamwork skills
Comply with company policies, procedures and standard practices
Demonstrate strong time management and organizational skills
Bilingual (Spanish/English)
EXPERIENCE
PROJECT MANAGER
Cunningham Lindsey – Tampa, FL 07/2015-Present
Provide resource support to the Global PMO and the Board directed strategic initiatives under the PMO's management. In addition, the position will support projects for the Global CEO and the Global CFO
Support and/or manage projects as assigned by the Global CEO and/or the Global CFO Provide coordination support to the Global PMO
Provide operational support related to project task and initiative completion
Manage tasks and timelines related to Global Strategic Initiatives as assigned by the Global PMO Lead
Support and/or manage projects as assigned by the Global CEO and/or the Global CFO
Liaise with Financial Teams to gather project task and initiative performance data
Liaise with Information Technology teams to develop and implement IT process solutions for IT enablement of business processes
Liaise with Operations teams to gather project task and initiative performance data
Liaise with Global Leads and their Project Support Teams to gather project task and initiative performance data
Assess project tasks and imitative performance to determine if intervention activities are necessary
Compile monthly, quarterly, annual and adhoc performance reports on various project tasks and initiatives
Provide project related administrative support to the Global CEO, Global CFO, and Global Strategy Officer as required
EXECUTIVE ASSISTANT TO VP OF BUSINESS DEVELOPMENT
OFFICE MANAGER/FIANACE SPECILAIST
American Heart Association – St. Petersburg, FL 09/2014-7/2015
Manage special projects and events
Cultivation projects for top donors making sure they are getting thanked and those special touches that steward our donor dollar
Ensure that management documents and performance documents are complete, accurate and submitted in a timely manner
Function as liaison between staff and IT department as assigned
Maintain Event Income & Expense Tracking Logs for Events.
Audit and submit complete Event Sponsorship agreements
Share and educate expectations to local staff respective policies, procedures and business practices
Ensure compliance with all deadlines as assigned.
Support and collaborate with the affiliate stakeholders extending Finance’s reach across the Program and Fundraising segments of the affiliate
Assist with yearly budget Responsible for monthly reconciliation meetings with Event Staff
Reconcile Year-End and 90-day close for each event
Monitor aging report for accuracy
Create proactive system with VPs to manage to aging report to ensure no write-offs.
Provide general administrative support as needed, to Directors: as resource while staff is in field, in special projects including research & report compilation, order event materials and other meeting supplies as requested, market wide activities
SHARED SERVICES ADMINISTRATOR 11/2011– 1/2014
OPERATIONS SPECIALISTS
Kforce Inc., Tampa, FL
Coordinated VP, Directors and Managers calendars
Prepared, coordinated and supported departmental meetings
Coordinated travel arrangements, including but not limited to hotel accommodations, flight arrangements, car rental, etc.
Provided administrative support for various Shared Services projects and programs
Maintained and updated Organizational charts for department and associated programs/projects
Created and updated various documents, spreadsheets and graphics
Processed monthly expense reports for VP/ Director/ Managers
Act as backup to other team members in their absence
Reviewed all incoming and outgoing correspondence
Examined subject-matter contents of incoming correspondence to determine appropriate action required
Provided weekly capital reporting for all of division
Scheduled appointments, meetings, reserved rooms, equipment, and catering.
Processed all Field Operations Employee Transaction Forms for Human Resources
Maintained quality assurance records for consultants
Assist in the development and compilation of month to month reporting
ICD -10: Training and management of consultants, act as administrator on the Elsevier Learning Module
Responsible of audits and maintenance of Consultant credentials
Responsible for tracking and auditing of Consultants Continuing Education and Professional Development requirements
Assisted in coordinating Annual Team Meetings, Special Events
OFFICE MANAGER/EXECUTIVE ASSISTANT TO CEO/COO 11/2006 – 05/2009
Trading Screen Inc., New York, NY
Primary point of contact to CEO
Designed and implemented administrative programs to reduce redundancy and improve daily operations
Planned and facilitated a broad range of administrative functions including travel arrangements, calendar management, and business correspondence and outlining agendas for various functions and meetings
Created expense reports and executed document management for contracts
Successfully arranged numerous domestic and international conferences, effectively planning and coordinating events for groups of more than 100 people
Oversaw all administrative details to ensure flawless events
Booked all facilities, negotiating favorable pricing
Budget and Balance revenues and expenditures for multi-million dollar operation
Responsible for payroll, including bonuses and any additional expenses owed to employees
Recognized as “go-to” person for broad range of issues and concerns
Oversaw all HR functions, employee records, performance reviews and evaluations
Assisted in processing H1-B Visas for employees
Negotiated and administered all health, dental and benefit programs
Ensured compliance with federal and state laws
Employee relations and team building events, Graduate Training Program
Awarded with 2008 CEO Award for Outstanding Achievement
EXECUTIVE ADMINISTRATOR 02/2006 – 11/2006
Planet Toys Inc., New York, NY
Responsible for day to day office operations
Handled all Accounts Receivables and Payables
Maintained office machinery, computer systems, contract work
Maintained regular interaction with vendors to ensure order accuracy and delivery
Updated and maintained staff files
Assist in employee searches and interviews, and set up new employees with Payroll Company
Act as purchasing agent for the company
OFFICE ADMINISTRATOR/PAYROLL SUPERVISOR 09/1996 – 07/2005
Vista Construction Co., Westbury, NY
Supervised office operations and accounts payables/receivables including general ledger entries
Initiated and implemented new accounting procedures for company
Generated office payroll and withholding, including union dues, 401K benefits and health insurance plan benefits
Handled all insurance issues and served as human resources administrator on payroll and employee policies as well as hired and trained administrative staff
Prepared financials as well as company cost analysis
Responsible for all banking needs, i.e. authorized signer on high profile accounts, initiate deposits, wire transfers and reconcile accounts
Generated purchase orders for supplies and job materials
Submitted and supervised competitive bidding
Handled all executive correspondence and arranged travel itineraries
Worked with building management and outside vendors to ensure proper maintenance of facilities
Coordinated and facilitated office move
EDUCATION: Borough of Manhattan Community College
Business Administration
REFERENCES AVAILABLE UPON REQUEST