Nancy L. Castro

Tampa, FL *****

917-***-****

acsdwq@r.postjobfree.com

Accomplished Administrative Projects Manager with 15+ years’ experience instituting organizational strategies and measures for continuous improvements and efficient operations. Self starter who meets project deadlines and requirements while performing multiple tasks within a fast paced environment. Respond rapidly and appropriately to changing circumstances, evaluate problems, make astute decisions to effect positive change and refocus on new priorities. Thrive as a team player. Outstanding interpersonal communication skills; quickly establish rapport with clients, vendors and employees.

SKILL SUMMARY

Excellent analytical and problem solving skills

Advanced computer skills, MS Office (Word, Excel, Power Point, Outlook, Visio, Project, SharePoint, etc.)

JD Edwards, Peachtree, QuickBooks, ADP Payroll, Recruitmax, PeopleSoft,Advanced in Internet/ Social Networking

Maintain courteous, professional and effective working relationships with employees at all levels of the organization

Ability to prioritize and multitask in a high volume environment

Functional knowledge of managing research for specific projects or on requests

Ability to work with minimal supervision or management

Demonstrate excellent people skills with the ability to work all levels of an organization

Strong teamwork skills

Comply with company policies, procedures and standard practices

Demonstrate strong time management and organizational skills

Bilingual (Spanish/English)

EXPERIENCE

PROJECT MANAGER

Cunningham Lindsey – Tampa, FL 07/2015-Present

Provide resource support to the Global PMO and the Board directed strategic initiatives under the PMO's management. In addition, the position will support projects for the Global CEO and the Global CFO

Support and/or manage projects as assigned by the Global CEO and/or the Global CFO Provide coordination support to the Global PMO

Provide operational support related to project task and initiative completion

Manage tasks and timelines related to Global Strategic Initiatives as assigned by the Global PMO Lead

Support and/or manage projects as assigned by the Global CEO and/or the Global CFO

Liaise with Financial Teams to gather project task and initiative performance data

Liaise with Information Technology teams to develop and implement IT process solutions for IT enablement of business processes

Liaise with Operations teams to gather project task and initiative performance data

Liaise with Global Leads and their Project Support Teams to gather project task and initiative performance data

Assess project tasks and imitative performance to determine if intervention activities are necessary

Compile monthly, quarterly, annual and adhoc performance reports on various project tasks and initiatives

Provide project related administrative support to the Global CEO, Global CFO, and Global Strategy Officer as required

EXECUTIVE ASSISTANT TO VP OF BUSINESS DEVELOPMENT

OFFICE MANAGER/FIANACE SPECILAIST

American Heart Association – St. Petersburg, FL 09/2014-7/2015

Manage special projects and events

Cultivation projects for top donors making sure they are getting thanked and those special touches that steward our donor dollar

Ensure that management documents and performance documents are complete, accurate and submitted in a timely manner

Function as liaison between staff and IT department as assigned

Maintain Event Income & Expense Tracking Logs for Events.

Audit and submit complete Event Sponsorship agreements

Share and educate expectations to local staff respective policies, procedures and business practices

Ensure compliance with all deadlines as assigned.

Support and collaborate with the affiliate stakeholders extending Finance’s reach across the Program and Fundraising segments of the affiliate

Assist with yearly budget Responsible for monthly reconciliation meetings with Event Staff

Reconcile Year-End and 90-day close for each event

Monitor aging report for accuracy

Create proactive system with VPs to manage to aging report to ensure no write-offs.

Provide general administrative support as needed, to Directors: as resource while staff is in field, in special projects including research & report compilation, order event materials and other meeting supplies as requested, market wide activities

SHARED SERVICES ADMINISTRATOR 11/2011– 1/2014

OPERATIONS SPECIALISTS

Kforce Inc., Tampa, FL

Coordinated VP, Directors and Managers calendars

Prepared, coordinated and supported departmental meetings

Coordinated travel arrangements, including but not limited to hotel accommodations, flight arrangements, car rental, etc.

Provided administrative support for various Shared Services projects and programs

Maintained and updated Organizational charts for department and associated programs/projects

Created and updated various documents, spreadsheets and graphics

Processed monthly expense reports for VP/ Director/ Managers

Act as backup to other team members in their absence

Reviewed all incoming and outgoing correspondence

Examined subject-matter contents of incoming correspondence to determine appropriate action required

Provided weekly capital reporting for all of division

Scheduled appointments, meetings, reserved rooms, equipment, and catering.

Processed all Field Operations Employee Transaction Forms for Human Resources

Maintained quality assurance records for consultants

Assist in the development and compilation of month to month reporting

ICD -10: Training and management of consultants, act as administrator on the Elsevier Learning Module

Responsible of audits and maintenance of Consultant credentials

Responsible for tracking and auditing of Consultants Continuing Education and Professional Development requirements

Assisted in coordinating Annual Team Meetings, Special Events

OFFICE MANAGER/EXECUTIVE ASSISTANT TO CEO/COO 11/2006 – 05/2009

Trading Screen Inc., New York, NY

Primary point of contact to CEO

Designed and implemented administrative programs to reduce redundancy and improve daily operations

Planned and facilitated a broad range of administrative functions including travel arrangements, calendar management, and business correspondence and outlining agendas for various functions and meetings

Created expense reports and executed document management for contracts

Successfully arranged numerous domestic and international conferences, effectively planning and coordinating events for groups of more than 100 people

Oversaw all administrative details to ensure flawless events

Booked all facilities, negotiating favorable pricing

Budget and Balance revenues and expenditures for multi-million dollar operation

Responsible for payroll, including bonuses and any additional expenses owed to employees

Recognized as “go-to” person for broad range of issues and concerns

Oversaw all HR functions, employee records, performance reviews and evaluations

Assisted in processing H1-B Visas for employees

Negotiated and administered all health, dental and benefit programs

Ensured compliance with federal and state laws

Employee relations and team building events, Graduate Training Program

Awarded with 2008 CEO Award for Outstanding Achievement

EXECUTIVE ADMINISTRATOR 02/2006 – 11/2006

Planet Toys Inc., New York, NY

Responsible for day to day office operations

Handled all Accounts Receivables and Payables

Maintained office machinery, computer systems, contract work

Maintained regular interaction with vendors to ensure order accuracy and delivery

Updated and maintained staff files

Assist in employee searches and interviews, and set up new employees with Payroll Company

Act as purchasing agent for the company

OFFICE ADMINISTRATOR/PAYROLL SUPERVISOR 09/1996 – 07/2005

Vista Construction Co., Westbury, NY

Supervised office operations and accounts payables/receivables including general ledger entries

Initiated and implemented new accounting procedures for company

Generated office payroll and withholding, including union dues, 401K benefits and health insurance plan benefits

Handled all insurance issues and served as human resources administrator on payroll and employee policies as well as hired and trained administrative staff

Prepared financials as well as company cost analysis

Responsible for all banking needs, i.e. authorized signer on high profile accounts, initiate deposits, wire transfers and reconcile accounts

Generated purchase orders for supplies and job materials

Submitted and supervised competitive bidding

Handled all executive correspondence and arranged travel itineraries

Worked with building management and outside vendors to ensure proper maintenance of facilities

Coordinated and facilitated office move

EDUCATION: Borough of Manhattan Community College

Business Administration

REFERENCES AVAILABLE UPON REQUEST

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