Chief Technology Officer/IT Director

Executive Summary:

* Adept at assessing current technology and implementing plans to meet current and future needs.

* Strong team building skills- built & managed teams (internal & consultants) to deliver superior service.

* Varied experience spanning Real Estate, Construction and Retail & Distribution industries.

* Strong project management experience- rollouts of major packages (ERP, CRM, Document Imaging, EDI, HRIS, et.al.), application development, POS rollouts, mergers and platform migrations.

* Designed and implemented strategies to improve internal/external communications.

* Developed the necessary daily procedures, documentation, short/long range plans, emergency (BCP/DR) plans and security for several companies.

* Developed and maintained critical 24/7 operations with virtually 100% uptime.

* Strong telecomm experience- design, research, sourcing and negotiating contracts for voice and data with many major and regional carriers.

* Strong negotiating skills- able to consistently decrease IT expense while expanding enterprise services.

Professional Experience:

Colliers International, Philadelphia December, 2001 – Current

CTO– Hired by this commercial real estate firm to ‘raise the bar’. Tasked with analyzing and then stabilizing the IT & telecomm environment. Developed web solutions for use by brokers that increased response rates significantly. Pushed use of smart phones. Renegotiated technology contracts to realize significant savings. Formalized GIS capabilities with staff, software & hardware. Researched & implemented VoIP systems/services. Created data warehouse integrating transaction & accounting databases. Migrated from Novell to Windows & Linux. Migrated from Groupwise to Exchange. Deployed Hyper-V, VMWare and Xen virtualization technologies (now standardized on Xen). Managed development of custom transaction app, comps app, reporting package and many utilities. Managed maintenance of many regional apps. Managed technical support staff as well as engineers and programmers. Managed opening, closing, divestment & acquisition of many offices/companies. Pushing move to cloud for many SaaS items. Environment: Windows, Citrix, Linux, Hosted VoIP. Software: Timberline Accounting, Yardi, MRI, Kardin, Pervasive, MS SQL 200X, MySQL, MS Exchange 201X, Backup Exec 2012, Carbonite Backup, Sharepoint 201X, Symantec Enterprise Vault, Office365.

R. M. Shoemaker Co., Conshohocken, PA, August 1996 – June 2001

I.S. & Telecomm Director - Managed the development, help desk and systems for this large GC/CM. Renegotiated maintenance contracts, telecomm (Local, LD, WAN, Internet) and cellular phone plans to achieve significant cost savings. Developed DR plan utilizing Sungard. Implemented WAN/VPN, Internet access & e-mail; added WAN video conferencing for offices. Implemented remote access & VPN utilizing multiple types of connectivity for 30+ sites. Implemented web-based project management and Imaging/COLD. Managed implementation of Deltek CRM package & multi-department project to build corporate intranet. Developed numerous custom reports and utilities using Crystal Reports, VB, CL & SQL. Developed many custom interfaces to integrate disparate databases. Implemented enhanced security for enterprise utilizing multiple tools (SSO, Web tracking, IDS, et al.). Implemented standard training paths for IT personnel. Established cross-training methods. Developed base training package for end users. Environment: AS/400, NT/2000, Novell; Netscreen F/W's, Cisco Routers, Lucent PBX’s & Tandberg VC H/W. Software: CMS ERP, MS/SQL, Sybase, DB/2, Deltek CRM, OTG, Spyview, Primavera P3, Exchange 5.5, Citrix Winframe, Windows TS, Kronos.

R. M. Shoemaker Co. (cont'd), June 1994 – August 1996

I.S. Manager - Inherited project to convert company from Timberline to CMS ERP on the AS/400. Rebuilt infrastructure to give all employees access to AS/400 and Novell LAN. Implemented basic security procedures. Implemented WAN & managed issues for acquired company in 1995. Responsible for all IS and telecomm needs for enterprise.

Consulting Experience - Many engagements designing infrastructure, deploying servers, developing reports. Deployed ABS' ERP package along with Manhattan's PkMS (w/Symbol RF equipment) and Premenos EDI for a women's athletic shoe manufacturer/distributor. Implemented ADP HRIS package for a men's clothing retailer.