Leadership, Director, Managerial, High Customer Satisfaction Results

Brian Sanders, MBA, RRT, CTTS

**** **** ***** ***** ********, TX 77584 419-***-**** ***************@********.***

Profile: Respiratory and Administrative Director

Outstanding track record of establishing patient-centric services, operational excellence, and profitable, sustainable respiratory care departments.

Distinguished career adding value to multi-hospital, multi-clinic service line departments. Proven success in turning around department-wide performance by forming and leveraging collaborations with medical school faculty, physicians, nurse managers, and therapists to improve education, outreach, customer service, and patient care.

Unique combination of business and clinical acumen with credentials including an MBA, Bachelor of Education, and Respiratory Therapy AAS and 17 years of leading respiratory and pulmonary services with budgets of up to $50M annually.

Known for collaborative, inclusive approach to leadership. Skilled in developing, engaging, and empowering staff, encouraging and embracing individual opinions, creating sense of ownership among staff, and building consensus are strategic growth initiatives.

SKILLS & CAPABILITIES INCLUDE:

Planning, developing, and administering all aspects of respiratory therapy care.

Validating competencies to ensure service lines meet patient populations’ needs and comply with regulatory requirements.

Collaborating with physicians, administrators, nursing staff, and Allied Health professionals to deliver optimal patient care and services.

Developing, orienting, guiding, and directing new therapists to provide quality, customer-focused care.

Directing data collection, analysis, computation, and reporting of all tests performed.

AREAS OF EXPERTISE INCLUDE:

Program Development & Implementation – Service Line Growth & Expansion – Physician & Administrator Relations

Clinical Management Team Leadership – Technology Evaluation & System Implementations – Strategic Planning

Medical School Collaborations – Budget Management – Employee Development & Empowerment – Compliance

Professional Experience

Harris Health System Corp.; Houston, TX January 2011–November 2014

Director of Respiratory Care, Pulmonary Function, Sleep Lab, EEG

Planned, developed, and administered all aspects of respiratory care, pulmonary function, sleep lab, and EEG for Ben Taub General Hospital, Quentin Mease Hospital, Lyndon B. Johnson Hospital, Smith Clinic, and Pasadena Clinic. Engaged, developed, provided educational opportunities, and led staff of respiratory therapists. Directed strategic planning, program development, capacity building and community outreach initiatives, and IT system implementations. Managed quality indicators for compliance/accreditation with DNV, JCAHO, and CAP, and controlled costs. Cultivated and maintained working relationships with physicians, nursing leadership, faculty, and therapists. Developed and implemented educational opportunities and continuing education programs in conjunction with Baylor School of Medicine and University of Texas Medical School.

Staff: 130+. Budget: $50M annually.

Transformed health system of two competing hospitals and two medical schools into one cohesive organization by initiating and spearheading team building and capacity building efforts. Initial successes led to managing function at additional hospital, Lyndon B. Johnson, in June 2011.

Surpassed budget expectations consistently at all three hospitals and both clinics with Q3’14 results including:

111%, 196%, and 150% of net income targets for Ben Taub respiratory care, pulmonary function, and EEG, respectively;

200% and 1,199% of Smith Clinic’s EEG and pulmonary function net income budgets, respectively;

200% of Pasadena EEG Clinic’s net income goal;

132% of net income target for pulmonary function at Lyndon B. Johnson Hospital;

110% of respiratory care net income budget at Quentin Mease Hospital.

Boosted Press Ganey Employee Partnership scores from 76.3% to 93.8% at Ben Taub Hospital and from 80.7% to 89.6% at Lyndon B. Johnson Hospital.

Led work group from two hospitals to come to 98% agreement with medical directors and pulmonary physicians from Baylor Medical School and University of Texas Medical School on ventilator practices, ventilator fleet replacement plan, and RFP to replace more than 85 transport and adult ventilators.

Drove efficiency improvements, cost reductions, and adherence to CAP and DNV quality standards by leading team of managers, educator, charge therapists, and physicians to define current and future needs at both Lyndon B. Johnson and Ben Taub hospitals. Wrote RFP and participated in selection process.

Increased physician satisfaction at Ben Taub and Lyndon B. Johnson hospitals by leading medical graphics pulmonary function team to implement CITREX-based physician interpretation. Contributed to evaluation of product demonstration and wrote RFP.

Turned around staffing rate from 72% to 100% of all positions filled with less than 2% turnover by creating and justifying approval for 20 additional full-time positions, and partnering with immediate managers.

Doubled EEG capacity at Pasadena Clinic and expanded Smith Clinic’s pulmonary function by one FTE.

Positioned Harris Health as first Texas Medical Center Hospital to provide NIOX for asthma monitoring by securing funding to place NIOX units in Lyndon B. Johnson Hospital, Ben Taub Hospital, and Smith Clinic. Worked with pulmonary physicians and IT to develop physician order sets, therapist charting, and revenue/billing capture.

Addressed defined outlier on national VAP algorithm, High Frequency Ventilation, by collaborating with IT to develop electronic process for IPV for airway clearance with specific charting for HFV.

Created and implemented internal productivity assessment tool to address $80K-$120K in monthly errors; assessment was launched in Summer 2014.

Improved and maintained patient and medication scanning compliance at 96% at all three hospitals by identifying need and securing approval/funding for additional respiratory computers on wheels.

Eliminated adult and neonatal probable VAP at two hospitals with high number of ventilator days by implementing rotation of adult therapists from one adult ICU with VAP concern to other adult ICUs, as well as instituting practice of daily director and managerial rounding with nursing and infection control associates.

Ensured CAP compliance, while optimizing physician satisfaction by developing electronic work flow, Stat Notes, available for entire Harris Health system.

Enabled validation against EMR by initiating and securing approval to migrate to internal Excel-based data collection and quality monitoring method. Assessed method through three-month 25%+ sampling of invasive and non-invasive ventilator patients daily.

Led Respiratory Care Department to win 2014 Customer Service Excellence Trophy at Ben Taub Hospital.

Developed and secured approval for new pulmonary function job descriptions that reflected current National Board for Respiratory Care CPFT and RFPT credentials.

Revamped respiratory care job descriptions into three levels based on education and experience that ensured optimal patient care, while motivating staff to pursue further development and education opportunities.

Orchestrated Harris Health System’s first annual symposium on current and future ventilator strategies in conjunction with Baylor School of Medicine for both Baylor and University of Texas Medical School.

HCA Terra Haute Regional Hospital Corp.; Terra Haute, IN May 2010–December 2010

Director of Respiratory Care and EEG

Led daily administration of respiratory care and EEG services, encompassing strategic planning, program development, physician relations, customer service, and clinical management team leadership. Reported on hospital tobacco treatment effectiveness to Hospital Medical Executive committee.

Staff: 30 FTEs. Budget: $25 annually.

Played key role in improving physician satisfaction by securing $96K in capital funding to replace outdated EEG equipment.

Led hospital in supply scan reporting by monitoring and motivating respiratory care associates to improve medication and supply scanning compliance.

Recognized with Hospital Quality Award for proposing creation and implementation of evidence-based practice, 5A’s EMR for respiratory therapists to use in inpatient tobacco addiction treatment.

Contributed to 100%+ improvement in productivity by participating in efforts to enhance shift projection tool.

ProMedica Health System Corp.; Toledo, OH July 1997–December 2009

Manager, Pulmonary Rehab and Pulmonary Function – The Toledo Hospital and Toledo Children’s Hospital

Managed all daily scheduling and patient testing activities of seven-day/week operation to ensure patient and employee satisfaction, optimal quality and productivity levels, and attainment of hospital/national benchmarking targets. Created, implemented, and managed $5M+ annual budget, consistently meeting and/or exceeding revenue and productivity goals. Managed three total tobacco grants encompassing budgeting, policy implementation, presentations, educational seminars, public relations, marketing, and software creation. Administered patient therapies and treatments including arterial blood gas analysis and draws. Served on The Toledo Children’s Hospital Continuous Improvement Team.

Staff: 31 direct reports. Budget: $5M+ annually.

Obtained $400K in capital funding to upgrade existing pulmonary function equipment to include adult and pediatric pulmonary exercise testing and 12 computers with dedicated server integrated with hospital EMR.

Facilitated daily management of asthma or COPD by proposing and securing funding to offer patients state-of-the-art, at-home pulmonary function monitoring system for both children and adults.

Orchestrated successful turnaround of Hyperbaric Medicine Department by setting strategic direction, implementing internal and external marketing initiatives, optimizing daily operations, creating $1M budget, and introducing daily productivity tool for monthly goal attainment.

Met hospital’s core standards for inpatient asthma admissions consistently throughout tenure.

Boosted employee morale and satisfaction by introducing cross-training programs, improving staffing schedules, and reducing staffing expenses.

Established and launched Tobacco Cessation Program that included individual/group counseling, therapist training seminars, and state audit of 5 A’s EMR with zero findings.

Recognized as one of three hospitals in Ohio to win Ohio Department of Health grant. Obtained $207K to continue offering tobacco treatment program to Northwest Ohio.

Enabled ProMedica to institutionalize inpatient and outpatient nicotine dependence care by delivering compelling presentation to State of Ohio Tobacco Prevention Foundation Executive Team and Advisory Board and winning one of five $360K Ohio Tobacco Cessation Centers grants. Grant was renewed the following year.

Secured one of two national EPA grant awards for $150K over two years by writing successful proposal and meeting all IRB Board and EPA Office deadlines. Leveraged grant funding to address home triggers and corrections, while providing personal education.

Expanded asthma education product line to children and adults by obtaining and managing I BREATHE grant to secure two state-of-the-art exhaled nitric oxide monitors, multiple desktop and laptop computers for school-based health centers and ProMedica physician offices; 40 office spirometers and system’s Primary Care group.

Spearheaded in-school Tobacco Prevention and Cessation program to consistently surpass national average statistics by forming partnerships with local elementary, junior high, and senior high schools to develop and implement program. Program’s success has led to expansion into multiple school systems.

Additional Experience:

Toledo Hospital and Toledo Children’s Hospital – Respiratory Care Supervisor, Clinical Specialist/Educator, Therapist

Education

University of Findlay – Master of Business Administration (MBA)

University of Toledo – Bachelor of Education in Speech and Communication

University of Toledo – Associate of Applied Science in Respiratory Care

Current Affiliations

National Board of Respiratory Care American Association for Respiratory Care (AARC)

AARC Management & Diagnostic Section AARC Neonatal & Pediatrics Section AARC Adult Critical Care

Advisory Board Chairman, San Jacinto University Respiratory Care Program

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