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Customer Service Manager

Location:
Tullamarine, VIC, 3043, Australia
Posted:
November 09, 2015

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Resume:

RESUME

PERSONAL DETAILS

Themis Karakaidos

* ******* ******, *********** *** 2135

(02) 8721 6421 Mob: 041*******

acsdoz@r.postjobfree.com

Australian Citizen

EDUCATION

Tertiary 1991 - 1997 University of Bologna Bologna, Italy

Bachelor of Chemistry

Other 2005 Heinz Europe Cairo, Egypt

Health and Safety Management Seminar

2006 Heinz Europe Chester, UK

Health and Safety Management Seminar

2011-2015 Sika Hellas ABEE Greece

Seminar of admixtures and additives for

concrete, cement and mortars.

Seminar of repair, protection, construction

and sealing chemical products.

www.sika.gr

CAREER SUMMARY

Jan 2011 – Oct 2015 XAKO A.E., Chemist-Sales Manager (www.xako.gr)

Jan 2007 – May 2010 Self employed, Chemist and Chemistry Tutor

Oct 2004 – Nov 2006 Heinz Europe, Health and Safety Manager

Sep 1999 – Sep 2004 Heinz Europe, Chemist

Sep 1999 – Sep 2002 Kantas Brothers Private Tutoring School, Chemistry Tutor

Sep 1999 – Sep 2002 Loukas Pagouras Private Tutoring School, Italian Language Tutor

Jan 1999 – Jun 2000 State Institutes Professionals Training, Cosmetology teacher

Sep 1998 – Dec 1998 Private Adult Training Centre, Seminar teacher

EMPLOYMENT HISTORY

Jan 2011 – Oct 2015

XAKO A.E. Isolations & Constructions Comp. Livadia, Greece

Chemist – Sales Manager

Sales, Customer Service, Logistics, Consulting on use and application of products and After sales service

SIKA and PENETRON chemical products, rockwool, fiberglass and polystyrol products

Jan 2007 – May 2010

Self employed Livadia, Greece

Chemist and Chemistry Tutor

Teaching chemistry to high school students

Devising tailored learning programs for individual students

Analysis and consulting on food products (cheese, sauces, milk) for small companies

Oct 2004 – Nov 2006

Heinz Europe Livadia, Greece

Health and Safety Manager

Inspection of work areas

Ensuring health and safety procedures were being maintained

Organising and running employee training sessions on health and safety matters

Preparation of standard documents and templates

Sep 1999 – Sep 2004

Heinz Europe Livadia, Greece

Chemist

Tomato and fruit sample collection

Waste water treatment sample collection

Waste water treatment analysis (COD, BOD, for example)

Gas and water analysis from factory’s burners and boilers

Physiochemical analysis of tomato and fruit products

(pH, acidity, mould, for example)

Microbiological control on tomato and fruit products

Pesticide controls on tomato and fruit products, using GC-ECD, GC-NPD and HPLC-UV chromatography instruments.

Sep 1999 – Sep 2002

Kantas Brothers Private Tutoring School Livadia, Greece

Chemistry Tutor, part-time position

Teaching chemistry to high school students

Devising tailored learning programs for individual students

Sep 1999 – Sep 2002

Loukas Pagouras Private Tutoring School Livadia, Greece

Italian Language Tutor, part-time position

Teaching Italian to adults and high school students

Devising tailored learning programs for individual students

Jan 1999 – Jun 2000

State Institutes Professionals Training Livadia, Greece

Cosmetology teacher

Teaching the preparation and composition of cosmetic products

such as soaps, creams, and lipstick, as part of an Aesthetics Course.

Sep 1998 – Dec 1998

Private Adult Training Centre Livadia, Greece

Seminar teacher on food quality

Teaching adult groups how to distinguish between fresh food products and off food products

SKILLS

Behavioural Proven leadership experience, team building, motivated, friendly, professional, excellent time management and mentoring skills, strong analytical skills, good written & verbal communication skills.

Technical MS Office, Microsoft Word, Windows, Excel

MS Outlook, Internet Explorer, PowerPoint

Very skilful with hands (handyman)

Languages Excellent written and verbal communication in English, Italian and Greek

PERSONAL CHARACTERISTICS

Interests Reading, Cycling, Rock Climbing, Soccer, Theatre

Other Achievements Publication 1998 April “Industrie delle Bevande” (Beverage Industry)

Separation of Phenolic Substances with HPLC in Wines

REFEREES

References available on request



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