Customer Service Manager
Resume:
RESUME
PERSONAL DETAILS
Themis Karakaidos
* ******* ******, *********** *** 2135
(02) 8721 6421 Mob: 041*******
***********@*****.***
Australian Citizen
EDUCATION
Tertiary 1991 - 1997 University of Bologna Bologna, Italy
Bachelor of Chemistry
Other 2005 Heinz Europe Cairo, Egypt
Health and Safety Management Seminar
2006 Heinz Europe Chester, UK
Health and Safety Management Seminar
2011-2015 Sika Hellas ABEE Greece
Seminar of admixtures and additives for
concrete, cement and mortars.
Seminar of repair, protection, construction
and sealing chemical products.
www.sika.gr
CAREER SUMMARY
Jan 2011 – Oct 2015 XAKO A.E., Chemist-Sales Manager (www.xako.gr)
Jan 2007 – May 2010 Self employed, Chemist and Chemistry Tutor
Oct 2004 – Nov 2006 Heinz Europe, Health and Safety Manager
Sep 1999 – Sep 2004 Heinz Europe, Chemist
Sep 1999 – Sep 2002 Kantas Brothers Private Tutoring School, Chemistry Tutor
Sep 1999 – Sep 2002 Loukas Pagouras Private Tutoring School, Italian Language Tutor
Jan 1999 – Jun 2000 State Institutes Professionals Training, Cosmetology teacher
Sep 1998 – Dec 1998 Private Adult Training Centre, Seminar teacher
EMPLOYMENT HISTORY
Jan 2011 – Oct 2015
XAKO A.E. Isolations & Constructions Comp. Livadia, Greece
Chemist – Sales Manager
Sales, Customer Service, Logistics, Consulting on use and application of products and After sales service
SIKA and PENETRON chemical products, rockwool, fiberglass and polystyrol products
Jan 2007 – May 2010
Self employed Livadia, Greece
Chemist and Chemistry Tutor
Teaching chemistry to high school students
Devising tailored learning programs for individual students
Analysis and consulting on food products (cheese, sauces, milk) for small companies
Oct 2004 – Nov 2006
Heinz Europe Livadia, Greece
Health and Safety Manager
Inspection of work areas
Ensuring health and safety procedures were being maintained
Organising and running employee training sessions on health and safety matters
Preparation of standard documents and templates
Sep 1999 – Sep 2004
Heinz Europe Livadia, Greece
Chemist
Tomato and fruit sample collection
Waste water treatment sample collection
Waste water treatment analysis (COD, BOD, for example)
Gas and water analysis from factory’s burners and boilers
Physiochemical analysis of tomato and fruit products
(pH, acidity, mould, for example)
Microbiological control on tomato and fruit products
Pesticide controls on tomato and fruit products, using GC-ECD, GC-NPD and HPLC-UV chromatography instruments.
Sep 1999 – Sep 2002
Kantas Brothers Private Tutoring School Livadia, Greece
Chemistry Tutor, part-time position
Teaching chemistry to high school students
Devising tailored learning programs for individual students
Sep 1999 – Sep 2002
Loukas Pagouras Private Tutoring School Livadia, Greece
Italian Language Tutor, part-time position
Teaching Italian to adults and high school students
Devising tailored learning programs for individual students
Jan 1999 – Jun 2000
State Institutes Professionals Training Livadia, Greece
Cosmetology teacher
Teaching the preparation and composition of cosmetic products
such as soaps, creams, and lipstick, as part of an Aesthetics Course.
Sep 1998 – Dec 1998
Private Adult Training Centre Livadia, Greece
Seminar teacher on food quality
Teaching adult groups how to distinguish between fresh food products and off food products
SKILLS
Behavioural Proven leadership experience, team building, motivated, friendly, professional, excellent time management and mentoring skills, strong analytical skills, good written & verbal communication skills.
Technical MS Office, Microsoft Word, Windows, Excel
MS Outlook, Internet Explorer, PowerPoint
Very skilful with hands (handyman)
Languages Excellent written and verbal communication in English, Italian and Greek
PERSONAL CHARACTERISTICS
Interests Reading, Cycling, Rock Climbing, Soccer, Theatre
Other Achievements Publication 1998 April “Industrie delle Bevande” (Beverage Industry)
Separation of Phenolic Substances with HPLC in Wines
REFEREES
References available on request
Contact this candidate