Maricruz Demster-Herran- Supply Chain Specialist
**************@*******.*** Mobile 619-***-****
Address: *** ******** **, ****** ****** CA, 91977
Experience
January 2014 – Present Nypro Corporate
Business Systems Analyst – SCM- Sales and Distribution
Successfully completed the SAP implementation of four Nypro plants in the US, covering the Sales and distribution module, prepared power point presentations and trained all Customer Service users on how to create new Customers accounts, create new Sales orders and handle the Sales prices.
Assisted in the development and implementation of improved business processes across Nypro plants
Performed assessments, project planning, mapping, training and on-going support
Global order to cash process analyst across Nypro plants.
Incorporated Customer specific needs into SAP Development transaction codes.
Point of contact between Business leads and technical developers.
Responsible to develop and conduct training in Sales Order entry, Sales Report, Shipping, Customer Master account set up, Sales price and Shipping documents
In charge of resolving issues at plants related to production and operations, providing post-implementation support for plants.
Massachusetts/ San Diego, CA US
2013 – 2014 Nypro Healthcare
NPI Buyer - Sourcing
Review of Customer drawings for new pipeline Projects and responsible of the quotations for the BOM materials for bidding purposes.
Performed price and lead time reduction projects with various vendors, including commodities like: resin, packaging, labels, electronic batteries among others for new product introduction Projects.
Created Customer project orders, trial run orders, sample orders
Responsible for prices negotiation at bidding process.
Obtained a $700,000 savings per year with a supplier by exploring new vinyl bag design
Consolidated packaging material like cartons and got 5% savings with key Customer accounts
Handled multiple projects with different Customers, from quoting new materials, buying, receiving and having the material at the production floor, until final product was delivered to the Customer.
Responsible for the Approved Vendor’s list. AVL of approximately 300 suppliers.
Maintained all documentation up to date for FDA and Customer audit purposes.
Improved the supplier’s assessment documentation, resulting in a reduction of time response from active suppliers.
Performed on site Audits to key suppliers.
Baja California, MX
2011 – 2012 Nypro Healthcare
Sr Planner/Buyer
Responsible for demand management, inventory management and Customer Service
Improved on time delivery of finished goods from 80 to 95% during a period of 5 months
Coordinating logistics of raw materials with more than 20 suppliers located in the US and overseas.
Improved inventory management and reduced line down situations
22 days of inventory out of 21 days target
Currently 95% of Production Plan Adherence and 98% Sales plan
Nypro Healthcare Baja California, MX
Customer Account Manager (2009-2011)
Responsible for managing relationship between Nypro Healthcare and global clients
Received the only perfect customer satisfaction survey score (10 out of 10) in the company from the largest global client of Nypro Healthcare Baja
Improved Customer Satisfaction from 5 to 10. Ten being the highest.
Improved On time Delivery from 60% to 97% between 2009 and 2010.
Reduced 50% logistics costs to Nypro’s largest Customer by consolidating FG with 2 shipments per week. Before 4 shipments per week at customer’s expense.
Saved $30,000 a year for a USA Customer by developing a shipping system directly from TJ to Belgium Europe.
Increased FG inventory turns from 7 to 12 per week. Reducing FG inventory value.
2007-2009 EATON Aerospace Baja California, MX
Raw Material Lead Buyer (2008-2009)
Lead buyer for the Aerospace business transition with customers including Boeing, Gulfstream, Sikorsky and other major aerospace manufacturers
Coordinated business relationships with more than 20 High mix, low volume, high pricing suppliers. All new to doing business within Mexico.
Outsourced 80 types of Aerospace chemicals for the metal forming business and developed a local Baja source.
Implemented INNOVA System for MRO buyers. Reducing time of response and usage of paper in a 70%.
Demand Coordinator/Planner (2007)
Started relationships with new Customers at Eaton Aerospace Tijuana new plant.
Received and processed customer purchase orders
Validated raw material availability and production capacity
Followed up on production schedule.
Managed prioritization of projects for purchasing, planning and shipping teams
Ensured on time delivery
Handled RMA’s together with quality department
Baja California, MX
2006-2007 Blyth HomeScents International
Buyer/Sourcing Specialist (01/200*-**-****)
Purchased Raw Materials from Overseas and USA
Developed local sources Suppliers such as packaging.
Quoted new raw material parts for new projects.
Improved Production Planning and Saved average $10,000 per month in Scented Oil from USA with better purchasing planning.
Saved around $200 per month in packaging material.
Accomplished projects of cost down reduction with a new carrier of $300 per week.
Inventory coordination. Low inventory targets.
KanBan systems experience
Cost down projects
2003-2006 SONY Electronics Baja California, MX
Buyer/Planner
Semiconductor components
Purchased around 1,000 active items, with suppliers including Philips, Toshiba and Semiconductors.
Coordinated component changes with engineering to avoid obsolescence of materials
Participated in new model introductions
Performed daily activities including delivery, negotiated dates, cancellations, RAM and invoice problems
Avoided raw material obsolescence and production line shortages by managing inventory balance
Education
Universidad Iberoamericana Tijuana Baja California, MX
Masters Degree in International Logistics, 2006-2008
Winner “Best Student Award” – Presented to student with the highest GPA in Masters Program
Grade Point Average: 9.5 out of 10
Bachelors Degree in Foreign Trade and Customs, 1999-2004
Grade Point Average: 9.5 out of 10
Certifications
APICS Certification in process. 2 exams passed.
Inventory Control Diploma: ITESM Virtual, Sony de Tijuana, 2005
Six Sigma Green Belt: Sony de Tijuana, 2005
Planner Buyer Diploma: CESUN Universidad Tijuana, 2002
Computer Skills
SAP
MFG/Pro
BPCS
Oracle
Languages
Fluent in English and Spanish
References
1.Thomas Maack 3. Juan Hernandez
Pricing Manager Human Resources Director
Nypro Healthcare 619-***-****
619-***-**** Nypro, a Jabil Company
*******.******@*****.*** ****.*********@*****.***
2.Luis Morales
Sr. Business Manager
Nypro, a Jabil Company
****.*******@*****.***