Human Resource Manager

Pamela B. Chehreh

**** ******** ****, ******* *******, VA 22039 919-***-**** ***.*******@*****.***

Summary

Human Resource professional with over 20 years progressive experience in Information Systems and Technology, Education, Health Care, and Manufacturing industries. Have managed and implemented Benefits, Compensation, HRIS, and new performance management programs and systems. Strong Compliance knowledge of ACA, COBRA, FMLA, FLSA, and other Federal and state laws and regulations. Committed to achieving organizational and human resource goals, continuously improve company programs and employee services that attract and retain top talent, and making employees happier, healthier and more productive at work.

Areas of Strength

Benefits Compensation

Project Management Regulatory Compliance

EEO/AAP HRIS Systems

Employee Communications Performance Management

Experience

Bell and Howell, LLC - Durham, NC (01/12-present)

Sr. Benefits Analyst / Assistant Manager

Manage the Administration and Communication of health and welfare and retirement benefit programs in the U.S. (401k) and Canada (RRSP)

Built strong partnerships/relationships with Brokers and Vendors – negotiated new TPA contract for 2015, saving $250,000 in 2015.

Plan, develop, and implement market competitive company benefit programs while containing costs

Benefits and HR Compliance expert to ensure company is in compliance with the rapidly changing federal and state laws

Implemented Wellness initiatives and programs to engage and motivate employees to actively participate in the management of their health and wellbeing.

Negotiated new vendor contracts for Stop Loss and Third Party Administrator that will save over $300,000 in 2015

Manage Defined Contribution 401k audit and the filing and creation of the 5500’s and the 8955-SSA’s

Liaison with Chief Legal Counsel in regard to Benefits and Corporate Compliance

Created strategy based on employee engagement survey to ensure that HR is exceeding needs and expectations regarding policies and procedures for all benefit plans and allow for continuous feedback

Family Health International (FHI 360) – Durham, NC (06/10-01/12)

Benefits and Compensation Consultant

Managed and administered all health, welfare, and 403(b) retirement programs for US and international staff including 70 countries and all United States and Territories for 2500 employees, responsible for Annual 403b Plan Audits

Established and coordinate close working relationships with HR Managers and Business Partners who support staff in all countries

Created and designed benefit communications to employees and oversee HR Intranet benefit updates

Managed health and welfare as well as retirement plan compliance and audit processes

Designed and managed compensation programs, reviewed and evaluated new positions, worked with External Consulting firm and HR VP to create program roll out and evaluate existing positions to ensure proper leveling and pay equity prior to fhi360 hiring a Sr. Compensation Analyst.

Ensured a competitive Total Rewards package to retain employees especially in the area of Clinical Research and other Key positions were a great deal of international travel was required

Enhanced benefit program by introducing voluntary benefits

RITE AID Pharmacy

Shift Supervisor– Raleigh, NC (02/09-06/10)

Assist in managing daily operations and financial accountability for a $1.5 million annual budget

Managed staff of twenty, increasing sales and profitability while monitoring and decreasing expenses where possible.

R.H. DONNELLEY Corp. – Cary, NC (02/07-03/08)

Sr. Compensation Analyst – Team Leader

Managed, reviewed and delegated responsibilities for staff regarding job evaluations, reclassifications, creating new jobs, conducting market analysis, and participating in salary surveys

Facilitated assimilation of an acquired companies’ employees into corporate job structure

Created a new leadership and employee job criterion and titling convention system

DUKE UNIVERSITY AND HEALTH SYSTEM - Durham, NC (04/06-01/07)

Human Resource Manager

Partnered with faculty and management to strategically plan and execute the policies, vision, and mission of the Center

Managed and coordinated personnel activities for payroll, recruitment, and general human resource issues as well as diversity and communication plans

Facilitated employee relations issues, interpreted and communicated personnel policies, and provided advice and counsel to managers, faculty and employees

Developed and delivered employee orientation programs and coordinated the visa documentation process for International faculty, staff and students.

Rewards & Recognition Associate – Durham, NC (07/00- 03/06)

Managed the job classification and review process for Duke University School of Medicine employees totaling about 7500

Reviewed job classifications and administered compensation, merit, and incentive plans and programs

Facilitated and created major job surveys to develop career ladders/progressions in several job families in order to increase retention and provide job growth

Successfully selected and implemented a new performance evaluation system

Reduced turnover to retain high performing staff through bonuses, gain sharing, and more performance driven pay.

IBM CORPORATION - Raleigh, NC (07/93- 08/99)

Compensation Specialist and Program Manager

Designed, implemented, and evaluated compensation plans, merit based pay, stock options, variable pay, and awards and recognition program

Provided sound advice and counsel by recommending quality and effective solutions to managers and employees regarding equitable administration of salaries and classification of employees

Trained managers on HR programs and systems.

HR Generalist/Rep. – Washington, DC (07/90-06/93)

Skills

Proficient in Microsoft Office, ADP, SAP, and Workday, Corporate HR Communications

Education

The American University, Washington, D.C.

M.S., Human Resource Development, Minor: O.D.

VIRGINIA TECH - Blacksburg, VA

B.S., Business Management

Member of the Society of Human Resource Managers (SHRM)

Member of the Raleigh Wake Society of Human Resource Managers

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