Customer Service Manager

***** ******* *** *** ********* CITY CALIF. *****

541-***-**** ***********@*****.***

LORI MAJOR

SUMMARY OF QUALIFICATIONS

Ran a 12,000 square foot event center

Coordinated Catering for meetings and special events

Food Service Management Degree

Supervised a team of 30 +

Managed and owned two successful businesses

Scheduling

Payroll

ServSafe Certified

WORK EXPERIENCE

12/28/13-5/31/15 Best Western Premier Boulder Falls Inn Lebanon, Or.

Event/Catering Coordinator

Sold catering packages

Planned events with clients

On site for all events

Scheduled organized staff

Hired and trained staff

3/09-12/09 Warehouse Demo Services Concord, Ca.

Supervisor

Scheduled 50 + employees

Purchased

Trained all employees

Maintained company standards

01/06-08/08 Good Samaritan Hospital Lebanon, Or.

Catering Coordinator

Provided customer service

Managed and supervised

Planned menus

Prepared purchase orders

02/02-08/05 Springfield Spas Springfield, Or.

Owner/Manager

Provided customer service

Managed and supervised

Scheduling

Payroll

EDUCATION

2007 Lane Community College

AS in Food Service Management

REFERENCES

Available on request

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