Management Customer Service

BIO

Since ****, Jude has worked with leading providers of integrated digital marketing and media services, fulfilling diverse leadership roles, including CEO, COO, VP of Operations, Director of Internet Operations, Executive Producer, and New Media Management Consultant. His experience working with clients and brands such as Accenture, Galaxy Entertainment, Fluor, Prudential, Prudential Bache, MasterCard, NFL, IBM, Lotus, Proctor & Gamble, Delta Airlines, and UTC, has provided him with unique knowledge ranging from strategic planning, business development, project lifecycle management, product development, core operating processes, offshore vendor management, and quality management methods.

Most recently Jude has been leading FML.digitalmedia, a China based marketing technology agency and start-up accelerator focused on digital, mobile enterprise level services. Working in global and offshore environments for the past 8 years has afforded him the professional exposure and application of his experience to regional resource markets, management of local and international clients, pricing strategies, localized workforce culture, as well as operational excellence methods at the global level. This exposure has ensured the expansion of business knowledge at the global level in the following core competencies - strategic negotiator, alliance and partnership management, financial monitoring and controls, China business protocols, as well as team building and leadership. With its recent expansion, FML is heavily focused on the development of e-commerce platforms and enterprise applications, helping brick and mortar in addition to start-up companies develop revenue streams by exploiting manufacturing technology and logistical platforms.

Jude transsitioned his aerospace manufacturing background at Pratt & Whitney Aircraft Engines into operations experience in the digital media space. During his term at Pratt, Jude contributed to a pre-production development group focused on military and commercial jet engines where he designed quality parts and processes within a JIT (just-in-time) manufacturing environment. He also contributed to Pratt’s ISO 9001 certification as a key member of the Data and Document Control and Statistics committees expanding his knowledge in Six Sigma processes. Leveraging his manufacturing production experience, Jude reformulated the interactive production process while at OgilvyInteractive by leading cross-departmental teams in committee - later adopted globally throughout the OgilvyInteractive network. He also served as a member of the Operations/Finance committee where he contributed at the enterprise-level responsible for core operating issues.

With 18 years of digital experience, he has shaped technology and cross discipline teams, developed and streamlined operational processes and heabilty focused on developing revenue through digital channels.

He has produced over 14 award winning integrated media campaigns including the first ever Grand Prix Cyber Lion Award at Cannes 1999 for the IBM e-Culture campaign. A graduate of Rochester Institute of Technology, he earned his Bachelors of Science in Computer Science concentrating in Information Technology. Jude enjoys traveling and can be found for periods at a time between Hong Kong, Guangzhou, Shanghai, New York and Silicon Valley.

COO EXECUTIVE LEVEL MANAGEMENT OPERATIONS AND DIGITAL TRANSFORMATION

Digital Media Operations/Process– Marketing Technology, Ecommerce Platform Development, Enterprise Platform Development,

US, European and Chinese focused manufacturing and logistics. Mobile, Social, and Emerging Media Expertise

Multi-dimensional business-savvy and technically-sophisticated professional successful in building company operations, new business development, guiding process innovation, and efficiently managing cross discipline departments, projects, budgets, resources, vendors, and priorities. Generating revernue streams over USD100MM+ for EU/China startups over past 3 years. Solid background in core business functions combined with an in-depth comprehension of digital marketing tools and industry trends. Expert strategist with outstanding communication, presentation, and client relationship management skills. Team-oriented leader with success in hiring, training and motivating individuals. Decisive, analytical, energetic and focused.

PROFESSIONAL EXPERIENCE

FML.digitalmedia Ltd., Hong Kong, China PRC 6/2010 – current

CEO

GOBO, Galaxy Macau, Garden, Ricola, Juwai.com, Ornua Foods, Guangzhou Automotive Group

Created from ground up development and leadership of China based marketing technology company focused on product development and manufacturing. Primarily responsible for development of new business with western clients in addition to hiring and training cross disciplinary team on account management and quality methods.

Developed e-Commerce platform solutions for both B2C and B2B enabling client revenue streams of EU40MM+ within a year with 300K+ of sku’s sold monthly. Consultued with client internal customer service, logistics and manufacturing vendors to integrate into digital platforms and enable digital revenue streams. Evolved startup clients teams to effectively manage orders, and inventory for fast growth.

Introduced international brands to China mainland markets via site and mobile platforms. Developed agency business from 5 to 100+ FTEs over 3 years of Mandrin andCantonese speaking resources.

Murphy & Co. Greenwich, CT

Vice President of Operations and Delivery Management 5/2006 – 9/2010

Accenture, RHI, Fluor, Duff & Phelps, Dorel, Prudential, Dorel, Prudential, Prudential Bache

Reporting to CEO & Chairman. Premier responsibilities included executive management and business development of China office business unit. P&L responsibilities for overall organization. Day to day leadership responsibilities for the implementation of all digital marketing initiatives and 120+ direct FTEs across account management, strategy group, technology, creative and quality core. Increased revenues by 50% during first 2 years.

Increased companywide utilization by 20% across domestic and offshore resources. Reorganized management structure to consolidate, streamline and delineate necessary functions. Restructured US Business Office to increase productivity and cash collections while decreasing FTEs and salary expense.

20 Below Productions, New York, New York 8/2004 - 6/2006

Co-Founder, COO

Responsible for creation and development of private equity film financing company focused on mezzanine, gap and super gap capital funding. Developed private placement memoranda, financial projections, and business plan. Review of creative assets in addition to review of above vs below the line budgets.

Digital Marketing Management Consultant 8/2001 – 5/2006

MRM Worldwide New York, NY 1/2006 – 5/2006

Executive Program Management Consultant

MasterCard

Atmosphere BBDO New York, NY 10/2005 – 11/2005

Executive Program Management Consultant

HBO

Hanft Raboy New York, NY 7/2005 – 9/2005

Executive Program Management Consultant

Match.com

Tribal DDB New York, NY 9/2004 – 6/2005

Executive Program Management Consultant

Dannon.com, NY State Lottery, and Clean and Clear

Modem Media East Norwalk, CT 2/2004 – 8/2004

Program Management Senior Consultant

AOL/Love.com, Philips DAP, and Delta

ID Society New York, NY 7/2003 – 2/2004

Digital Program Management Senior Consultant

Captain Morgan, Wyndham Resorts and Spas, Showtime, USA Films, Ciroc Vodka, Montreal Canadiens.

Wunderman Interactive New York, NY 2/2003 - 3/2003

Digital Program Management Senior Consultant

Roche Xenical

Aspen Marketing New York, New York 8/2001 - 3/2002

Digital Program Management Senior Consultant

Sara Lee Coffee and Tea North America sites

Ogilvy Interactive Worldwide New York, New York 8/1998 - 4/2001

Partner, Director of Internet Operations

Reporting to President and CEO. Created a streamlined, cross-disciplinary process for Ogilvy Interactive’s 80MM -100MM annual revenue business. Held senior management responsibility for process development, project leadership, resources, staff training and capacity planning. Developed strategic objectives, established priorities, analyzed process issues, optimized internal resources and managed communications. Served as a Member of the Operations/Finance Committee. Managed all SLA budgets of ongoing projects and grew program managers from 20 to 35 direct FTEs with budgets of raging from USD1MM to 5 MM per manager.

Formed a cross-disciplinary Interactive Process Committee to identify areas for improvement within the existing operational framework. Introduced new business processes/solutions via flowcharts, procedures and documentation. Spearheaded an improved infrastructure encompassing the functional disciplines (engineering, creative, content, multimedia, and project management). Established measurable goals, business standards, and trained interactive department teams in the cross-disciplinary process.

Introduced project management methods and tools. Aligned interactive methodology with integrated marketing philosophy. Improved project management capabilities and group productivity. Established a unique business, operating and "partnership-type" infrastructure to support cooperative efforts throughout Ogilvy's cross discipline global network.

Blue Marble ACG LTD, New York, NY 11/1997 - 7/1998

Producer

Proctor & Gamble, Trump Real Estate, HomeNet, Stribling & Associates, Continental Airlines, MCI, EDS and Media.com

Joined this start-up company specializing in interactive branding, marketing and media services. Designed and executed website and served as advisor to clients, from planning and situation evaluation to action of interactive solutions. Developed 1st Flash banner to receive 31% click thru on P&G display ad.

Pratt & Whitney Aircraft Engines (UTX) East Hartford, Connecticut 6/1995 - 8/1996

Quality Engineer (Pre-Pro)

Served as Quality Engineer in system design, testing and data correlation for manufacturing on military(YF-22) and commercial (777 fan blade development) production engines for pre-production group. Action Committee member tasked with data/document control for ISO-9000 quality certification. Created operational procedures for distribution, tracking and revising data/documents. Recovered USD20MM of US government inventory through committee task force.

Education

Rochester Institute of Technology - Bachelor of Science, CS, Information Technology

Proficient in French, Studying Chinese Mandarin

Industry Awards

Ad Age Awards Finalists IBM e-Culture Campaign

One Show Interactive IBM e-Culture Campaign

Gold Banner Interactive Campaign

Silver Banner Interactive Single

Bronze Integrated Branding Campaign

One Show Interactive IBM Printers Website

Finalist

AdTech Awards IBM e-Culture Campaign

Bronze IBM e-Culture Campaign

Best Branding Campaign

Echo Awards IBM e-Culture Campaign

Art Directors Club Award IBM e-Culture Campaign Silver

Andy Awards IBM e-Culture Campaign

Three Distinctive Merits

Clio Awards IBM e-Culture Campaign

Grand Clio Internet Rich Media Advertising

(First Ever) Gold Best of Show

Cannes Cyber Lions IBM e-Culture Campaign

Grand Cyber Lions

One Show InteractiveIBM e-Culture Campaign Silver

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