Customer Service Sales
Resume:
AGADA STANLEY ECHO
Email: ***********@*****.***
Phone: 080********
OBJECTIVE:
I am a determined graduate with an academic background in Economics with basic IT skills, tools and techniques to meet requirements in our ever changing world within a wide spread of expertise and a winning attitude for success, a confident and approachable team-leader, I am now seeking to develop a strong career within a dynamic and progressive organization where diligence and performance are rewarded and actively encouraged.
BIO-DATA
DATE OF BIRTH: 10 OCTOBER, 1987
MARITAL STATUS: SINGLE
SEX: MALE
HOME ADDRESS: 5TH AVENUE L CLOSE HOUSE 16, FESTAC TOWN – LAGOS, NIGERIA
STATE OF ORIGIN: BENUE STATE
SCHOOLS ATTENDED WITH DATES:
a) AHMADU BELLO UNIVERSITY, ZARIA - KADUNA 2007-2012
b) NIGERIAN NAVY SECONDARY SCHOOL, ABEOKUTA 1998-2004
QUALIFICATIONS OBTAINED WITH DATES:
a) B.Sc (Hons) ECONOMICS 2012
b) SENIOR SCHOOL CERTIFICATE (SSCE) 2004
c) OCCUPATIONAL HEALTH AND SAFETY ADMINISTRATION 2014
d) CUSTOMER SERVICE EXCELLENCY TRAINING 2015
KC GAMING NETWORKS LIMITED (Bet9ja), Surulere - Lagos
(August 2015 - Till date)
Position: Human Resources Assistant
To maintain all electronic and paper employee records and the central filing system
To co-ordinate the appointment process for successful candidates/new joiners to the business ensuring the process is timely and seamless
Co-ordinating of recruitment administration from circulating an internal vacancy adverts – to offer (end to end).
Administration of employee leave schedule ensuring that the correct calculation is communicated to the HRM before payroll deadline
To coordinate the birthdays ( company gifts, cards and resources)
To make effective and accurate use of the HRIS to input and revise data and produce contractual and other documentation within defined standards.
To instigate and process completed HR forms as allocated, ensuring appropriate levels of authorization are obtained before any contractual changes are processed.
To contribute to the on-going review and improvement of HR operational processes ensuring the delivery of a customer focused, added value service.
To have an understanding of how equality and diversity applies to the responsibilities of the role and to actively promote equality and diversity in all aspects of the role.
To develop and maintain administrative systems and procedures to provide administrative support for HR projects.
Co-ordinate all in house training administration
Co-ordinating the HR inbox on a daily basis and forwarding queries to the appropriate HR team member and providing response to queries in a timely manner.
Updating the Recruitment log and providing monthly data
Co-ordinating the issue of employee ID Card, registration of Pension and HMO scheme.
HRIS:
-Advice users on HR systems including resolving or supporting the resolution of problems related to the operation of the HR system * Self-Service.
-Make presentations and train staff in the operation of the HR system/Self Service modules on a regular basis. * Self-Service
WANDEL INTERNATIONAL NIG. LTD. A Simba Group Company
Surulere, Lagos (September 2014 - August 2015)
Position: HR Administrative Assistant
1. Assisting with processing expatriate’s visa’s, arranging them to be picked up or conveyed to the airport, making accommodation and security available for such expatriate for the duration of stay.
2. Document control, proper filling systems, and verification of expatriates local staff expense vouchers
3. Assisting in Interview process, calling and mailing candidates, scheduling interviews, Scanning resumes, offer letters and other documents and assisting with planning and managing new employee orientation, training and other social events and projects.
4. Tracking staff punctuality and attendance biometric device, calculating overtime, remitting PAYE Tax, NSITF, Pension, re-computation of VAT on suppliers invoice, and carrying out payroll process on ERP
5. Responsible for landlord/tenant relations, paying Local government levies as well as accounts payable functions such as approving vouchers and IOU’S
6. Sending and receiving mails using MS Outlook, Computing information for analysis, procedures and reports on MS Words and Excel
7. Assisting in selecting office vendors and supervising purchasing processes as well as taking inventory at the various warehouses
8. Making travel and accommodation bookings, meeting and event arrangements for expatriates and local staff
9. Scheduling and dispatching workers, equipment or pool vehicles, facility and general maintenance services
10. Providing relief support for any of the HR/ADMIN Officers and Manager going on a leave
APEX PYRAMID GLOBAL LIMITED Petroleum Products Marketing and distribution firm (NYSC - JULY 2013 – Till date)
Position: Admin/Business Development Officer
1. Preparation of Daily Sales and Daily Expenses Schedule
Keeping Stock records for the company
2. Monthly Account reconciliations and generation of Balance Sheet
3. Preparation of Monthly Trading Profit and Loss Accounts
4. Examination of financial statements and preparation of Audit report
5. Managing and maintaining good public relations with current and prospective customers and maximizing all opportunities
6. Set income generation targets and ensure these are met
7. Generate monthly reports of business generated through promotional activities and new business opportunities and provide monthly updates as required
8. To assist with the implementation of the marketing strategy with specific objectives and targets as agreed.
9. To develop promotional opportunities and ideas from conception through to delivery
10. Ensure rise in sales of products and inflow of income
11. Assist with Procurement of petroleum products from NNPC and oversee offloading in company's Depots
SKILLS:
1. I possess the necessary skills to use Microsoft Office, Excel, Powerpoint, CSS and JQuery
2. Research oriented and very innovative, capable of creating ideas to make a difference.
3. Effective interpersonal and communication skills and ability to work under pressure.
4. Meeting sales goals and targets
5. Maintaining and improving Customer relationship
6. I also possess the initiative and the ability to work independently, while also being receptive to direction
7. I also Possess effective knowledge of Social Media Marketing
8. Problem solving and multi- tasking ability
HOBBIES:
Surfing the web and doing research
Reading inspirational books
Listening to music
Blogging (www.entertainmentroyale.blogspot.com)
REFEREES:
Mr Adewole Adegbesan
Guaranty Trust Bank PLC
Barnawa, Kaduna
Branch Head
Dr Adama Ibrahim
Ahmadu Bello University, Zaria
Faculty Of Social Sciences
Department of Economics
Mr. Selbol Gambo
Quanteq Technologies, Abuja
Network Administrator
***********@*****.***
Contact this candidate