Customer Service Accounting

Anusha Emmanuel

** ******* ***** ***********● ON M1X 1T6

Phone: 647-***-**** ● Cell: 647-***-****● E-mail: ****************@*****.***

A dynamic and highly committed professional Accountant is seeking a position to utilize her expertise in Payroll, Account receivable and Finance Functions

HIGHLIGHTS OF QUALIFICATION

Over 4 years experience in Accounting

Proficient in accounting packages( QuickBooks, Simply Accounting and ACCPAC,EPICOR)

Proficiency in using various computer programs and software packages (Word, Excel, power point and Internet)

Highly motivated team player with strong leadership skills

Committed, reliable individual with strong organization and people skills

Excellent communication, time management and effective problem solving skills

Able to achieve consistent client satisfaction and utilizing patience

Ability to work productively within a fast-paced, high pressured environment

PROFESSIONAL EXPERIENCE

Accounts Receivable Clerk 2015

California Closets, Toronto, ON

Maintain up-to-date billing system and send out invoices.

Follow up on, collect and allocate payments.

Carry out billing, collection and reporting activities according to specific deadlines.

Perform account reconciliations weekly and Monthly basis.

Monitor customer account details for non-payments, delayed payments and other irregularities and resolve payment discrepancies.

Review AR aging to ensure compliance.

Maintain accounts receivable customer records and develop a recovery system and initiate collection efforts

Process credit card payments daily basis

Resolves valid or authorized deductions by entering adjusting entries.

Develop a recovery system and initiate collection efforts

Communicate with customers via phone, email, mail or personally

Assist with month-end closing

Perform clerical and other related duties

Accounts Receivable Analyst 2013-2014

Entertainment One, Toronto, ON

Posts customer payments by recording cash, checks, and credit card transactions.

Posts revenues by verifying and entering transactions form lock box and local deposits.

Updates receivables by totaling unpaid invoices.

Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers.

Resolves valid or authorized deductions by entering adjusting entries.

Resolves invalid or unauthorized deductions by following pending deductions procedures.

Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.

Summarizes receivables by maintaining invoice accounts, coordinating monthly transfer to accounts receivable account, verifying totals, preparing report.

Protects organization's value by keeping information confidential.

Reviewing, reporting and analyzing Sales

Support Trade team

Processing Credit Memo’s for the Customers

Advanced excel skills

Retail experience is an asset

Accounting Clerk 2009-2013

Merlyn’s Unique Caterers, Toronto, ON

Process accounts payables and receivables using Quick book

Handle invoicing and follow up on aged receivables

Manage staff payroll and remittance cheques distribution for source deductions, and WSIB

Handle incoming mail and telephone inquiries regarding accounts payable and receivables

Update and prepare daily and month end report.

Maintain Petty cash & daily balancing.

Handle daily balancing of cash register and update record.

Prepare regular reports and summaries of accounting activities.

Perform clerical and other related duties.

EDUCATION

Accounting and Information Technology Graduate Certificate (AIT) In Progress

(4th Level of CGA)

Seneca College, Toronto, ON

Fundamentals of Income Tax (Level 1) 2014

H&R Block

Advance Diploma in Business Accounting & Administration 2009

Centennial College, Toronto, ON

International Diploma in computer studies 2005

References Available upon request

Contact this candidate