Quality Customer

Bruce C. Domen

*** ********

Central, SC *****

Cell 734-***-****

An effective Quality Department and Manufacturing leader, I have experience in leading and develop others to meet the needs of the organization

Experience:

BorgWarner Automotive, Livonia, MI Aug 1993-Mar 2015

Team Leader (Supervisor) 2008- 2015

Oversee a team of 40 plus employees including train,

develop and disciplinary action

Coordinate scheduling of production, continuous checks

of sintering furnace conditions are met, quality checks are

Conducted as required and final inspection is conducted

Responsible for safety on shift

Responsible to determine root cause and implement

Permanent corrective actions on all issues

Shipping and Receiving

Customer Quality Liaison 1998-2008

Main contact for all customer quality issues

Responsible to determine root cause and implement

Permanent corrective actions on all issues

Provide customer support by customer visits to inspect

Suspect product and trouble shoot issues

Oversee sort activities at customer and plant

Implement continuous improvement of problem areas

Active member of safety team

Process Engineering Tech

Quality Improvement Technician 1995-1998

Responsible for ensuring quality product

Completed crack checks on parts

Conducted checks on sintering furnaces to ensure

Atmosphere was correct to produce quality product

Conducted 8D root cause analysis on all quality issues

Trouble shoot and adjust processes to ensure quality

Implement preventive and corrective actions

Non-Conforming Materials and Sort Coordinator 1993-1995

Provide oversight of internal and customer site

sort activities

Trouble shoot and adjust processes to ensure quality

Implement preventive and corrective actions

Investigate customer issues

Change work instructions, process instructions

and train employees

Samonek Builders, Belleville, MI 1990-1993

Carpenter

United States Army, Fort Leonardwood, Missouri 1986 - 1989

Squad Leader

Rank E-4 Promotable (Specialist)

Education and Ceritifications

Quality Manager Certification

Eastern Michigan University Center For Quality

Certified TS16949 Auditor

Certified ISO Auditor

GED - United States Army

JSA Champion

Skills

Problem solving

Adapt to difficult situations

Change on the fly

Decision making

Safety Orientated

Interpersonal skills

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