Customer Service Representative

TERESA JOEL

*** ***** **** ******, ******, GA ***15

Ph: 404-***-****

************@*****.***

Professional Summary

Dedicated Manager with 20+ years of experience combining management and customer service

expertise in Retail Sales and Front Office/Reception. Looking for a position as Receptionist/

Customer Service Representative in a fast growth company.

Skills

Administration and Management Computers and Electronics

Call Center Customer Service

Clerical Time Management

Coordination Organization

Experience

Store Manager Jul 2005 May 2015

Uncle Bob’s Self Storage – Woodstock, GA

• Provide customer service by greeting and assisting customers, and responding to customer

inquiries and complaints.

• Inventory stock and reorder when inventory drops to a specified level.

• Meet with prospective tenants to show properties, explain terms of occupancy.

• Inspect grounds, facilities, and equipment routinely, for repairs or maintenance.

• Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

• Purchase building and maintenance supplies, equipment, or furniture.

• Clean common areas, change light bulbs, and make minor property repairs.

Customer Service Representative Aug 2000 Jan 2005

Uni Worth Glass Company – Marietta GA

• Provide customer service, such as limited instructions on proceeding with claims for auto

glass replacement.

• Review insurance policy to determine coverage.

• Schedule and confirm appointments for clients, customers, or supervisors.

• Greet callers and handle their inquiries or direct them to the appropriate persons.

• Operate office equipment, such as fax machines, copiers, or phone systems.

Store Manager Mar 1994 Jun 2000

Country Cupboard Food Stores – Acworth, GA

• Direct and supervise employees engaged in sales, inventory taking, reconciling cash receip ts,

or in performing services for customers.

• Inventory stock and reorder when inventory drops to a specified level.

• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or

terminating workers when appropriate.

• Plan and prepare work schedules and keep records of employees’ work schedules and

time cards

References available upon request.

Contact this candidate