Vincent Lloyd A. Fabella, RN, JD(cand.)
*** ********** **., ******* **** Homes
Maybunga, Pasig City
***************@*****.***
Intend to build a career at leading work environment with committed &dedicated people, which will help me to explore myself and realize my potential. Willing to work as a key player in a challenging & creative environment.
Graduate School Juris Doctor 2014 - Current
Jose Rizal University
80 Shaw Blvd, Mandaluyong 1552
Tertiary Bachelor of Science in Nursing 2008 - 2012 Pamantasan ng Lungsod ng Pasig
Kapasigan, Pasig City
Secondary Rizal High School 2004 – 2008
Caniogan, Pasig City
Elementary Maybunga Elementary School 1998 - 2004
Maybunga, Pasig City
With Background in Inbound, Outbound and Non-voice Accounts
Is confident to be assigned to any position related to Legal Process Outsourcing, if possible.
Believes in the concept of “Quality Call Handling” and “Excellent Customer Service”
Quick learner
Computer Skills:
o Microsoft Office Document, Publisher, Excel, Powerpoint, Outlook o Basic SPSS (Statistical Package for the Social Sciences) Computer Program o Siebel
o Visual Basic and C++
o Citrix
o Avaya
Reliability and Interpersonal skills
Inbound: Customer Service Representative
Telecommunications Account July 2012- February 2013
(Results Companies, Silver City Mall, Pasig City)
Non-Voice/ Outbound: Health Insurance Specialist
Healthcare Account
(Hinduja Global Solutions, Bo. Ugong Norte, Quezon City) April 2013 – Current EDUCATIONAL BACKGROUND
OBJECTIVE
KEY SKILLS & QUALIFICATIONS
WORK EXPERIENCE
Member JRU Law Students Organization 2014 – Current Member Philippine Nurses Association 2012 - Current Member Team Cobalt Outbound Medicare/ Medicare Primacy Team 2013-2014 Member Team Carousel Pink Commercial Health Insurance Policies Team 2014–Current Member Pamantasan ng Lungsod ng Pasig Alumni Association 2012 Member Rizal High School Alumni Association 2008
Dean’s Lister Pamantasan ng Lungsod ng Pasig 2008-2011 Rank 22 per Azure RTS Philippine Nursing Licensure Examination 2012 Phil. Senate Scholar Senator Jinggoy Ejercito Estrada Scholarship Program 2009–2012 City Scholar Mayor Bobby C. Eusebio Scholarship Program 2008–2012 100% Quality Score Hinduja Global Project Eden CCM-MSP August 2013 Up skilled From Outbound Medicare to Primacy Medicare 2013 Up skilled From Primacy Medicare to Commercial Health Policies 2014 Prof. Iluminada T. Vierne, RN, MAN
College Dean AY 2011-present, Pamantasan ng Lungsod ng Pasig – College of Nursing Contact Number: 092********
Prof. Maria Luisa H. Lopez, RC, RN, RM, MAN, DPA
College Dean AY 2008-2011, Pamantasan ng Lungsod ng Pasig – College of Nursing Faculty President, Pamantasan ng Lungsod ng Pasig AY 2011-2012 Office of Human Resource Management Chairperson, PLP AY 2012- present Contact Number: 091********
Edzaida Macaraig, RN, MAN
Former Head Nurse, Victor Potenciano Hospital
Quality Analyst, Hinduja Global Solutions
Contact Number: 092********
Carlos Kevin M. San Jose, BSIT
Technical Support Representative
Teleperformance, Telstra Bigpond Account
Contact Number: 091********
I hereby certify that the above information are true and correct to the best of my ability and knowledge.
Vincent Lloyd A. Fabella, RN, JD(cand.)
ORGANIZATION and AFFLIATIONS
SCHOLARSHIPS, AWARDS AND RECOGNITIONS
CHARACTER REFERENCES