Human Resources Customer Service

MARK B. RIVARD __

724-***-**** www.linkedin.com/in/markrivard *******@*******.***

GLOBAL HUMAN RESOURCES EXECUTIVE

Proven strategic business partner who has successfully utilized excellent business acumen to create value across complex global consumer packaged goods and industrial enterprises. Delivered exceptional results working in both business partner and corporate staff roles. Down-to-earth leader capable of working with all levels of the organization to build trust, commitment and alignment to business objectives. People focused, results oriented leader with a record of building strong teams Extensive expertise in numerous facets of human resource management including:

Labor and employee relations

Organizational development and design

Acquisition integrations

Performance Management

Employee Engagement

Compensation/benefits design and administration

Talent acquisition and retention

Negotiations

PROFESSIONAL EXPERIENCE

NEWELL RUBBERMAID INC. 1997 - 2015

Global Vice President – Labor Relations - Greensburg, PA (2014 – 2015)

Assigned to transition the Global Labor Relations function to a combination of internal and external resources.

Transitioned leadership of the European Works Council to an internal legal resource and the remainder of the Labor Relations function to outside legal firms.

Negotiated the closing of the Pottsville site as part of project with identified annual savings of over $4.7 million.

Provided Positive Employee Relations Training to manufacturing and call center management and supervision.

Vice President – Supply Chain Human Resources, Labor Relations,

Safety & Health - Greensburg, PA (2012 – 2013)

Added responsibility for leading the Human Resources function supporting the Global Supply Chain at this $6.9 billion global consumer goods manufacturer and marketer, employing over 20,000 people on five continents. Worked with supply chain leaders and HR partners in a matrix environment to support 13,000 employees in the Source, Make, Plan, Distribution and Service operations.

Transformed the supply chain organization from decentralized autonomous units to a unified team focused on productivity and superior customer service.

Directed all human resource activities associated with the development of a North American Customer and Consumer Services center leading to annualized savings of over $6 million.

Developed a standardized talent management program leading to greater visibility to high potential employees, more cross business segment opportunities and targeted development programs.

Provided executive leadership for the creation of centralized and lean APAC and LATAM distribution and service organizations.

Vice President – Labor Relations, Safety & Health - Greensburg, PA (2011 – 2012)

Assumed responsibility for the global Safety & Health function in addition to the Global Labor Relations function. Reestablished relationships with key supply chain leaders to reenergize the company's proprietary Safety Excellence And Leadership program.

Built a business focused, high performance team of six safety leaders that reduced the global OSHA incident rate to .54.

Developed root cause analysis and statistical tools to focus efforts on severe cases leading to a 29% reduction in lost time cases and a 55% reduction in lost time days.

MARK B. RIVARD 724-***-**** Page 2

Global Vice President – Labor Relations - Greensburg, PA (2006 – 2011)

Global Labor Relations leader with responsibility for all labor relations matters and positive employee relations programs. Headed up the European Works Council (EWC). Chief Spokesperson in all North American labor contract and plant closing negotiations. Provided strategic direction for negotiations and labor issues globally.

Created a global labor relations strategy that centered on ensuring flexibility to meet competitive global operating requirements while meeting local legal requirements.

Transformed the EWC to a cooperative working body through open communications and trust which allowed for a positive agreement under the new European law.

Provided strategic direction to local labor relations specialists with regard to contract negotiations and administration in Australia, India, Mexico, Venezuela, UK and France.

Vice President – Human Resources - Oak Brook, IL (2003 – 2006)

Senior Human Resources executive for Sanford – North America a division of Newell Rubbermaid and a $1.3 billion, 4,600 employee, marketer and manufacturer of writing instruments and office products. Led a human resources staff of six managers with 45 indirect reports, supporting division offices, field sales and 10 manufacturing/distribution facilities in the U.S., Canada and Mexico.

Led the organization redesign from a functional model to strategic business unit model leading to greater brand focus, growth and profitability.

Managed all aspects of an under budget relocation of division offices including building search, lease negotiations, construction and relocation with minimum impact on employees.

Led all HR aspects of the acquisition and integration of DYMO, a $200 million global manufacturer and marketer of labeling solutions.

Vice President – Human Resources - Wooster, OH (2002 – 2003)

Chief human resources executive for the Rubbermaid Home Products division with $1.2 billion in sales, 7,000 associates and 13 manufacturing/distribution sites. Managed a team of 65 human resource professionals through 12 direct reports.

Vice President – Human Resources - Monaca, PA and Lancaster, OH (1999 – 2002)

Head of human resources for Anchor Hocking Glass a $225 million manufacturer of consumer and specialty glass products. Responsible for division offices, field sales and two manufacturing plants and one distribution center, with a headcount of approximately 1,500 associates.

Director – Human Resources - Wooster, OH (1999)

Human Resources Manager - Lewisburg, TN (1997 – 1999)

THE TIMKEN COMPANY 1986 – 1997

Manager – Associate Relations – Gaffney, SC

Superintendent – Labor Relations – Latrobe, PA

Assistant Superintendent – Labor Relations – Canton, OH

Personnel Analyst – Canton, OH

EDUCATION

Masters of Industrial and Labor Relations - Cornell University, Ithaca, NY

Bachelor of Arts – Economics - Michigan State University, East Lansing, MI

PROFESSIONAL ASSOCIATIONS

Executive Board Member, Brussels European Employee Relations Group (BEERG)

Labor Advisory Board Member, HR Policy Association

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