Customer Service Sales

SALES EXECUTIVE

PACKAG I NG SALE S AND MARKET I NG NEW BUS I NE S S DEVELOPMENT

Customer-focused leader with 20 years of cross-industry experience with a focus on packaging sales and business development and ability to drive impactful marketing initiatives across multiple channels.

Experienced product launch manager skilled in custom package development, with a successful track record of product launches for Campbell Soup, Nestle, Nestle Nutrition, Monster Energy, S.C. Johnson, Unilever, Scott’s Lawn, Mead Johnson, Abbott Lab, Ocean Spray, Welch, and other major brands.

Proven marketing leader experienced in identifying specialty markets and coordinating sales outreach in can and plastic business.

Articulate and persuasive sales professional able to secure new accounts and deliver consistent revenue growth.

Strategic Marketing Territory Expansion Product Launches

Customer Relationship Management Project Management Problem Analysis/Resolution

CPG / Packaging Requirements Leadership & Training Customer Relationship Management

“Developed new packaging products and created successful business development and customer relationship teams.”

“Designed efficient pricing policies and monitored finances and forecasting for a variety of businesses.” PROFESSIONAL EXPERIENCE

REXAM BCNA, Chicago, IL 2015 –June 2015

Customer Service Manager Led the team responsible for the scheduling of customer deliveries for all major accounts within North America and Overseas customers.

Computer based scheduling of container and trucks for filling locations. CONSOLIDATED CONTAINER CO, Atlanta, GA 2014-2015

Account Manager, Distribution

Hired to develop the Distribution channel in Southeast and Midwest.

Rexam Position above allowed move to Chicago.

RESILUX AMERICA, LLC, Pendergrass, GA 2012- 2014 DIRECTOR OF MARKETING - Increase exposure of a global plastic supplier in the Southeastern region of North America, grow sales, and ensure consistent market penetration.

Leadership: Identified niche markets for the product (bottles) and grew distribution markets by introducing the product to customers in the private label and contract manufacturing. Increased bottle sales by focusing on deliverables: speed to market, full-time package design, and excellent customer service.

Accomplishments: Ensured consistent sales increase. Developed five new packages in six months.

Cost Control and Business Development: Effectively handled monthly sales reporting, developed a result-oriented team, and built new and grew existing accounts.

BALL CORPORATION, Broomfield, CO 2004-2012

DIRECTOR, PLASTIC SALES (2006-20012)

Oversaw pricing system and all pricing decisions. Negotiated contracts for Heinz, Welch’s, Abbott Labs, and Smucker’s.

Management and Leadership: Headed a team of five sales representatives in $750Million dollar sales division ensuring double-digit sales growth.

Accomplishment: Received promotion to Senior Director of the sales team for the acquired Alcan Plastic Business. Managed this profitable food and beverage group, a supplier of multi-layer polypropylene, PET, and HDPE products. Handled sales of pharmaceutical products such as enteral feeding bottles and all oxygen, multi-layer barrier bottles. DDEENNIISSEE RROODDGGEERRSS 11664466 RRiivveerr SStt #660033 DDeess PPllaaiinneess,, IILL 660*******

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DIRECTOR, CUSTOM CANS SALES (2004-2006)

Managed growth of custom can business in a newly created position and developed strategy to market innovation and custom cans for Ball’s Aluminum Beverage Sales Division. Developed and implemented on-going market strategy for market penetration.

Process Improvement: Worked closely with Finance Department to design an effective pricing model and develop recommendations for new and existing business. Contributed ideas to team work resulting in launch of two innovations: laser tabs and Alumi-tek reclosable can.

Marketing: Presented the Ball Corporation capabilities in aluminum packaging to major food and beverage accounts. In close cooperation with the Marketing Department, developed new packages, can sizes, technologies, and applications for processing aluminum.

Accomplishment: Ensured sales increase of 17% in two years. SILGAN CONTAINERS MANUFACTURING, Woodland Hills, CA 2001-2004 ACCOUNT MANAGER

Oversaw new business development for retortable diet beverages, coffee, meat products, chili, soups, and stew. Measured sales for accuracy against monthly and annual forecasts. Negotiated contracts.

Accomplishment: Managed $100M in sales for key accounts. Ensured 7% sales increase. CONTINENTAL CAN PLASTICS DIVISION, Norwalk, CT 1995-2001 ACCOUNT MANAGER / CUSTOMER SERVICE MANAGER

Ensured new business development. Led a team responsible for retaining business. Oversaw company forecasting, pricing, and monthly sales reports. Developed written sales procedure manual and ensured its effective implementation by the staff.

Business Development: Developed the first project with S.C. Johnson & Son account in 10 years. Grew and maintained successful business with Scotts Lawn and Abbot Labs.

Accomplishments: As Customer Service Manager, built a successful department based on team principles; this department served as a point of contact for other business divisions and managed resin pricing. EDUCATION AND MEMBERSHIPS

BACHELOR OF SCIENCE (STUDY FIELD), Cum Laude, Dean’s List LOYOLA UNIVERSITY OF CHICAGO, Chicago, IL TRAINING:

American Management Association “Negotiating to Win” and “Penetrating the Customer Organization” Resnik Partners, Executive Coaching Program (Denver, 2008-2009) MEMBER:

Front Range Community College Scholarship Board

National Association of Professional Women

United Way Tocqueville Society

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