Manager Quality

RESUME

Mark E. Anthony

*** ******* ****

Dalton, GA 30721

Cell 706-***-****

AREAS OF EXPERIENCE

Manufacturing operations including; Receiving, Scheduling, Warping, Tufting, Weaving, Dying, Finishing, Shearing, Stamping, Backcoating, Extruding, Etching, Printing, Calerending, Bias, Belt Building, cutting, molding, Consumer Products and Packaging/Shipping.

System Standards; Q101, SQA, Targets for Excellence, QS9000, ISO9000, ISO14001, TS16949.

Certified ISO9000 auditor for internal quality systems audits. Certified quality engineer (CQE).

Lean Manufacturing Philosophies, Lean Six Sigma, (TPS) Toyota Production Systems, one piece flow, Kiazen (continuous improvement) standardization, KanBan, Visual Factory, and the 5S’s. Value Stream mapping, learning to see the process, present and future state.

Process flows, FMEA’s (Failure Mode and Effects Analysis) and CP’s (Control Plans) for manufacturing processes.

All aspects of basic quality systems to include; SPC analysis, CP, CPK, PPK, VE/VA, QFD, problem solving, cause and effect, brain storming, mistake proofing, and PPAP process for the Automotive Industries requirements.

EH&S, FDA requirements, food safety & defense, air quality, hazardous material requirements, AIB standards and audit requirements, HACCP, pest management

EDUCATION

Leeward College, Oahu, Hawaii (Army) Bachelor Degree in Business Management 1985-1989

New Oxford Senior High, New Oxford, PA. Business 1982

Army Reserve, York, PA. 1982-1984

Active Duty Army Honorable discharge 1984-1989

PROFESSIONAL SEMINARS/COURSES

CFI, certified installation inspector 10418 2008

Lean Six Sigma, Greenbelt training and certification, (4 weeks) 2005

TS16949, Quality Technical Specification/ISO14001, Environmental Management System 2002-2003

QS9000, ISO14001 System Internal auditing 1995/1998

The Human Factor / Management Development course 1994

Center for Quality Excellence; Lead assessor training / Registrar compliance workshop / Audit team training /

Certified quality engineering 1995-1995

Michigan University Education Center; ISO Quality systems standards / ISO Quality systems auditing 1992-1993

American Statistical Institute; Statistical thinking for manufacturing / Introduction to quality engineering 1990

WORK EXPERIENCE

Kobayashi Healthcare International

245 Kraft Drive, Dalton 30721

Manufacturing Plant Manger 2013- present

Review of all manufacturing capabilities, forecast, equipment, personnel, budget, customer requirements, structure & organization chart. This is part of conducted weekly meetings in order to monitor production, communicate goals, provide performance feedback.

P&L Responsibilities; include ensuring expenses, cost, labor and capital expenditures are meeting forecasted budget. As part of the management team I have key responsibilities in setting up annual budget and cost based on sales forecast.

Established annual goals and targets based on budget which are reviewed and tracked monthly during the KPI's (Key Process Indicators) management meeting.

Plant Rules & Safety; Building & grounds, Employee safety training, and Awareness. Implemented a Health & Safety program to ensure that all Safety training is conducted annually according to the annual Safety Plan, as well as monthly safety walks, audits & meetings. Structured to report any results monthly during the “Monthly Management Meeting”.

Plant Employee; HR, Training (job descriptions), Labor Rates, Turn Over Rates, Reviews, New hire Orientation programs, Benefits, Disciplinary Actions. Developed the implementation of job description on every key position with the department managers. As a development tool I used skill maps to track employee skills sets and develop training plans according to needs.

Management Team Alignment; Set path forward on team objectives & goals for Manufacturing, Quality, Planning, HR, Kiazen (continuous improvement), Engineering (process & equipment, capital projects) based on current and projected growth against sales forecast and annual budget.

Flexstar Packaging Inc.

1902 Kimberly Park Drive, Dalton GA 30720

Quality and EH&S Manager 2012-2013

Developed ISO9001-2008 Implementation timeline of the when, how, who, why and what’s of the implementation process. Scheduled third party registrars to conduct certification audit to the ISO9001-2008 standards. Prepare associates for the actions that will take place during a third party audit and the auditing process. As Management Representative for the ISO9001-2008 I’m responsible for implementing ISO9001-2008 Quality system. This is a system of, say what you do, do what you say, and document everything.

As Quality manager it is my responsibility to initiate and conduct training for ISO9001-2008 standard requirements. Reviewing standards comparing to what’s in place. Implement and release Quality Manuals for level 1, Policies and level 2, Procedures. Also responsible for all revisions and review of manuals. Implement Internal Audit schedule and conducted Internal Audit training. Developed Internal Audit teams to conduct audits to monitor compliance to ISO9001-2008 standards. Part of this responsibility is to ensure that the Quality system is functioning in a manner that prevents any non-conforming products from being produced and/or delivered to the customer. As well provide the necessary leadership and guidance to all functions of the quality system and administer the operation of the Quality Assurance department to establish company goals and ensure compliance with customer requirements. Participate in monthly team meetings to strive for continuous improvement throughout the plant and serve as an active team member on cross-functional teams as necessary

As Quality and EH&S Manager it is my responsibility to manage the Quality system and maintain the management review system to evaluate the effectiveness and suitability of the Quality System. This evaluation is based on the internal auditing systems, non-compliance’s found and the corrective and preventative actions taken on that non-compliance’s issued. Also I'm directly responsible for all environmental and safety training and audits to include state and federal regulation audit on our facility and processes. This is a process of maintaining all the correct documentation concerning; air quality and hazard materials to insure compliance with state regulations.

Maintaining and implementing quality systems and food safety procedures at the plant and departmental level. Conduct and/or supervising internal audits, facilitate third party and regulatory audits (AIB certification, score of 960 out of 1000, for 2013), and maintaining documentation relevant to quality programs, food safety and training. Ensure proper sanitation levels throughout the facility, monitoring pest control, and providing feedback on sanitation and GMPs to plant management.

Textile Management Associates (TMA)

1906 South Hamilton Street, Dalton GA 30720

EHS / Technical Manager 2010- 2012

Responsible for the overall Safety Program for nineteen (19) facilities and established standards for the organization safety program. The safety program was to insure the safety of all the associates and to insure that OSHA standards and requirements were met within each facility. I established an organizational safety policy and insure that the safety policy was received and understood. I implemented a timeline on safety training by facility using the safety metrics and the OSHA 300 log each facility was set up on a safety training program that met and/or exceeded the OSHA safety requirements. The training schedule was put together and agreed on by myself and the facility management team; training was conducted by a certified Safety trainer and me. The safety training program was documented by the training conducted and procedures that implemented the training. All documentation was set up in a standardize format so that each facility had the same documentation information. Training was conducted monthly at multiple facilities throughout the month but set by the training schedule.

Performed initial OSHA safety inspection walk through of each facility and documented the findings then issued corrective action request as needed to the facility management team. A thirty (30) day follow up was scheduled to review the correct actions and the implementation of the corrective actions. After the initial OSHA safety walk though each facility was set up on a semi annually OSHA safety inspection. All finding and corrective action were reported to the entire management team during our quarterly management review meeting.

Being responsible for overall Safety Program other then the plant manager I ‘m the first point of contact for safety incidents within the plant by an associate and any outside safety inspections (OSHA). During any OSHA visit the plant manager and I are responsible to be part of the inspection process from beginning to the conclusion. If there are any findings and/or fines issued it’s my responsibility to make sure that there is a timely response and the corrective actions are in place. It’s also my responsibility to insure that all the correct documentation is forwarded to OSHA for review and closure. If there are any fines levied against the findings I review the fine and if it’s not justified in our situation it’s my responsibility to dispute any fines. I have been to OSHA and sat in two (2) dispute review boards and had fines reduced by 80% in two (2) facilities.

Thomas Industries LLC/Monticello International LLC

1900 Willowdale RD, Dalton GA, 30720

Quality/EHS and Technical Manager 2006 - 2010

Implemented a documented Quality Management System (QMS) based on ISO9001 standards. This includes developing a timeline on Quality manual introductions, training and audit schedule on the systems policies and procedures. The QMS system is to ensure that Thomas Industries, LLC/Monticello International LLC, is striving for continuous improvement in all areas of manufacturing. ISO9001 certification received in 2008 for Thomas Industries LLC

Developed and implemented Quality measuables based on Lean Manufacturing, first time through, quality reject rate, etc. These measures were critical in reviewing and auditing our QMS. We were able to track continuous improvement by focussing our efforts on the root cause analysis on customer complaints. We made a 40% improvement from 2005 through 2006, a 20% improvement from 2007 into 2008 and improvement is ongoing into 2009.

Claim investigation and settlement responsibilities to ensure that all claims are addressed and handled in a timely manner in order to satisfy our customers while also looking out for Thomas Industries, LLC/Monticello International LLC interests.

Developed and implemented Quality measurables on; claims issued vs credits issued and on timing of claims response to closure. These measures are in place to help us keep checks and balances on our continued efforts in mistake proofing through out the processes. We made a 30% improvement from second half of 2006 until first quarter of 2007.

Implemented procedures on disclaimer and warranty of product lines as delivered to the customers. Also implemented procedures on documenting claim replacement orders on the floor for multi reasons; to show the employees how many re-makes we’re having due to poor Quality and also as a tracking mechanism on order status.

R&R Textiles Inc.

4187 Highway 411 N, Chatsworth GA. 30705

Operations / Quality Manager 2000 – 2006

As Operations manager from 2001 to 2006 I was responsible for managing the operations of 3 plants and with improvements we reduced the number of plants down to 1 by 2005 with 89 employees. Automotive and Marine mat Fabrication from receiving, die cutting, sewing, and packing, to shipping a final product to the customer.

I was responsible for the implementation of Lean Manufacturing concepts in the plants. Which were directly responsible for a manufacturing cost reduction of $400,000.00 annually and the reduction of manufacturing space to improve overhead cost by reducing waste in movement and unnecessary steps in the manufacturing processes. The process was geared towards a one-piece flow of products "work cell" manufacturing.

I implemented an order pull system using a card system. The card system uses an easy method of identifying the re-order point and determines what the amount is for the re-order point. This system is based on a Japanese system called (KanBan).

Some other direct related job responsibilities are; Develop and maintain good relations with external customers to better understand their perceptions and instigate necessary improvements. Oversee continuing education courses designed to promote continuous improvement utilizing problem solving techniques and SPC philosophies. Assist in the external supplier certifications and monitor supplier performance with feedback to supplier and purchasing to assure the purchase of quality supplies and products. Coordinate and participate in customer certification and re-certification audits. Oversee the activities of the Operations team and assigned responsibilities. Maintain relations with senior management team to meet plant goals in areas of teamwork, cost, and continuous improvement and employee involvement.

Developed QS9000 Implementation timeline of the when, how, who, why and what’s of the implementation process. Scheduled third party registrars to conduct certification audit to the QS9000 standards. Prepare associates for the actions that will take place during a third party audit and the auditing process. QS9000/ISO9002-2000 registration was achieved, March 16, 2002. Re-certification to TS16949 standards in April 2004 and ISO14001 in June 2004.

As Quality manager it was my responsibility to initiate and conduct training for QS9000 standard requirements. Reviewing standards comparing to what’s in place. Implement and release Quality Manuals for level 1, Policies and level 2, Procedures. Also responsible for all revisions and review of manuals. Implement Internal Audit schedule and conducted Internal Audit training. Developed Internal Audit teams to conduct audits to monitor compliance to QS9000 standards.

MARK IV, Dayco Automotive

P.O. Box 500, 108 West Williston, SC 29853

Quality Manager

Raw Edge, Polly V-rib belt Manufacturer for the Automotive Industry 1998-2000

Pressac Inc.

2304 Industrial Dr., Cullman, AL 35055

Quality Manager

Flex Circuit manufacture for the Automotive Industry 1996-1998

Lyle Industries, Inc.

Dalton, GA 30720

Quality Manager

Carpet manufacture for the Automotive Industry 1994-1996

Masland Industries

Carlisle, PA 17013

Quality Manager

Carpet and mat manufacture for the Automotive Industry 1989-1994

References upon request

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